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<jobs>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89042
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89042]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MADISONVILLE, KY, 42431, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker - Carmel Rd.]]></title>
        <description><![CDATA[
Title: Retail Personal Banker - Carmel Rd.
Requisition #: 89056
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89056]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charlotte, NC, 28243, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller - Part Time - Fishers Corner]]></title>
        <description><![CDATA[
Title: CSR/Teller - Part Time - Fishers Corner
Requisition #: 89062
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89062]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FISHERS, IN, 46038, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/ Teller- Part Time- Pontiac]]></title>
        <description><![CDATA[
Title: CSR/ Teller- Part Time- Pontiac
Requisition #: 89070
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/4/2009


 Requirements




For the sixth year in a row, Fifth Third Bank has been named one of Metro Detroit's &quot;101 Best &amp; Brightest Companies To Work For.&quot;
Part time position, 20-25 hrs/wk. Must be available to attend three weeks of full time training upon hire and be able to work a flexible schedule within our hours of operation (M-Fr 10-6 and Sat 9-1).
Bi-lingual (Spanish) skills are strongly preferred.
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/da33e9668245469fb73c08985e5681c3105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89070]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Pontiac, MI, 48343, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager II]]></title>
        <description><![CDATA[
Title: Financial Center Manager II
Requisition #: 89085
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Three (3) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
        <link><![CDATA[http://jcnlx.com/ce0b20d19a8e4b0bb519aeaba8d5c4fb105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89085]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LAKEWOOD, OH, 44107, USA]]></location>
    </job>
    <job>
        <title><![CDATA[part-time 20/hr Customer Service Rep Powell]]></title>
        <description><![CDATA[
Title: part-time 20/hr Customer Service Rep Powell
Requisition #: 89103
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89103]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[POWELL, OH, 43065, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Global Treasury Mgmt. Sales Rep. II]]></title>
        <description><![CDATA[
Title: Global Treasury Mgmt. Sales Rep. II
Requisition #: 89111
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Commercial
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Markets and sells all services related to Global Treasury Management, for a specified region per the GTM Team Lead (including Multicurrency and Canlink accounts) and foreign exchange online as it relates to GTM concerns. I. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: A. Responsible for meeting aggressive revenue goals set by senior management. B. Additional International responsibilities and duties as required. II. GTM Sales A. Through direct sales, recommends and implements services designed to achieve the goals of our corporate customers. B. Responsible for the pricing of GTM products and related enhancements. C. Creates proposals and presentations for both internal and external customers. D. Stays current of new advancements in the industry and apprised of competitive products and services. E. Communicates market advances and competitive information to Product Development F. Provides service coverage for all account relationships of all GTM clients in conjunction with the GTM account coordinator. G. Establishes new accounts, initiates related transactions, and resolves any related issues in a timely manner. H. Responsible for the development and maintenance of portfolio in GTM region. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's Degree required, preferably with finance, accounting international background. * CTP (or CCM) preferred. * Working understanding of foreign exchange. * Word and Excel skills essential. * Strong communication, organization, and sales ability required. * Ability to travel. * Global Treasury or Domestic Treasury Management experience preferred.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89111]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[TAMPA, FL, 33603, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Service Representative]]></title>
        <description><![CDATA[
Title: Financial Service Representative
Requisition #: 89113
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/7/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact, assisting with the maintenance of the sales environment of the banking center. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referral/Sales A. Consistently meet or exceed sales and referral goals as set by financial center management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. E. Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events. F. Actively participate in sales contests. G. Act as support to the sales team, providing sales assistance as needed. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Some experience in a sales environment preferred. Financial industry experience a plus. Work involves cash handling, and ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work requires the ability to take initiative and diplomacy and tact in problem resolution. Work involves product knowledge for the level of selling and cross-selling performance expected with position. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Work requires the ability to multi-task and to be flexible.

]]></description>
        <link><![CDATA[http://jcnlx.com/b8bcc5fc8f3b468a9bba6d3b6f52c3a8105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-89113]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[EVANSVILLE, IN, 47701, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker-Robbins Road/Grand Haven]]></title>
        <description><![CDATA[
Title: Retail Personal Banker-Robbins Road/Grand Haven
Requisition #: 89121
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
        <link><![CDATA[http://jcnlx.com/448367bd539e48d08c4d3578de410cc8105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-89121]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND HAVEN, MI, 49417, USA]]></location>
    </job>
    <job>
        <title><![CDATA[WEALTH MGMT ADVISOR - C]]></title>
        <description><![CDATA[
Title: WEALTH MGMT ADVISOR - C
Requisition #: 89125
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Serves as coordinator and trusted advisor for client relationships with more than $1MM in investable assets to ensure the Private Bank experience is delivered. Assembles and collaborates with a customized team of specialists to consistently deliver high-quality customer service and advice-based solutions that simplify financial complexity and achieve the client's goals. Ensures service standards including execution and delivery are achieved. This position is paid via a commissioned basis. DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES Sales * Prospects for clients in a New Business Development capacity by sourcing and building own pipeline of clients / opportunities. * Targets and profiles clients who drive sales results in AUM, Brokerage, Private Bank, Insurance, Wealth Planning, Equity Risk Management. * Effectively profiles client and identifies needs for LOB referrals and cross selling. * Demonstrates highly developed sales client contact and relationship management skills. * Obtains new clients through detailed, targeted business plans. * Earns referrals from clients and Centers of Influence (COI) including the Commercial Division and 3rd party advisors (e.g. Attorney, accountant). Client Experience * Coordinates client relationship to ensure the Private Bank experience is delivered. * Delivers advice-based solutions based on the value ladder and the FTBP story following our Life 360 processes in a consistent manner. * Identifies, assembles and collaborates with a customized team of specialists to deliver high-quality client service. * Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. * Delivers advanced planning techniques through knowledge of complex investment products and services. * Coordinates and collaborates with client third party advisors (e.g., attorney, accountant). * Partners and leverages internal and external service providers to optimize effectiveness and efficiency. * Resolves problems as primary contact for client issues. * Provides client with current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. * Develops and executes an annual account plan appropriate for the service standards, including conducting quarterly/annual reviews and leveraging the appropriate specialists to ensure client needs are being met. * Challenges and collaborates with the client to articulate and achieve their goals. * Manages overall profitability of client relationship. * Ensures process information recorded timely in CRM regarding status and activities. * Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels. * Coordinates as primary point of contact for COI within Bank. * Demonstrates a superior ability to gather information, assesses alternatives, and makes sound recommendations while mitigating risk. * Leads the 90-day client on-boarding process. * Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. * Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * BS/BA Business Administration, Finance, Economics is preferred. * Series 7, 66 (or 63 and 65) and appropriate state required insurance licenses (exception: 7 and 63 in Michigan and Ohio) are required. * Completion AWMA certification within 18 months is required. * CFP is preferred and CFA is encouraged. * Brings a minimum of 8 years of successful sales/client service experience in financial services industry. * Expands knowledge with current trends in Wealth Management and works with specialists to keep up-to-date on products and services. * Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. * Uses effective problem solving and analytical skills. * Represents Private Bank within local community organizations. * Provides a professional presence within professional and community organizations. * Computer / Technical: Ability to use all Microsoft Office software including: Word, Excel, Power Point and Ac.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89125]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LEXINGTON, KY, 40592, USA]]></location>
    </job>
    <job>
        <title><![CDATA[HOMEOWNERS ASSISTANCE COUNSELOR]]></title>
        <description><![CDATA[
Title: HOMEOWNERS ASSISTANCE COUNSELOR
Requisition #: 89127
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Consumer
Posted Date: 11/16/2009


 Requirements




GENERAL FUNCTION: Under moderate supervision the Homeowner's Assistance Department Counselor initiates contact and provides assistance to consumer and mortgage loan customers who are in default; Counsels and guides the customer in order to achieve workout alternatives based upon customer's circumstances while complying with all investor, company, federal and insurer guidelines. The counselor works to minimize potential losses on delinquent loans by contacting the borrowers &amp;/or their agents, mortgage brokers, real estate agents, title companies, attorneys, investors and insurers to work toward resolution of the delinquency in accordance with departmental and legal guidelines, while ensuring company and investor goals. DUTIES &amp; RESPONSIBILITIES: * Pursues communication with defaulted customers utilizing manual dialing to offer potential workout alternatives - Contacts delinquent customers to obtain payment commitments. * Makes collection/demand calls with an account load defined by applicable capacity model. * Analyze customer's situation and collateral risk to present alternative solutions including Forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure / Short Sales, and Deed in Lieu; Assist in identifying, negotiating and pursuing the appropriate loss mitigation option that best maximizes customer satisfaction and investor return. * Review, negotiate and recommend action on requests for proposed foreclosure or repossession alternatives within the timeframes established by management. * Identify, evaluate and resolve reasons for delinquency. * Ability to explain all workout options within company / investor / insurer guidelines and know the requirements of each one. * Skip tracing accounts for possible leads to find customers information to contact them. * Quoting reinstatement amounts, payoffs, and setting up repayment plans within the system. * Pursues resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention. * Ensures that all requested documentation has been requested and received from the customer. * Monitors all accounts associated with Soldiers and Sailors Act to ensure compliance with all required guidelines. * Record all collection efforts via the collection system. * Recommend additional actions with Management assistance on delinquent accounts. * Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as appropriate. * Provides feedback to management for ideas on process improvement and suggestions for the specialty collections unit. * Provides administrative support as directed by management. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High School Diploma or equivalent required. * Minimum two years collection, support or related customer service experience; Loss Mitigation experience is preferable but not required. * Knowledge of basic mortgage default timelines / procedures (bankruptcy / escrow/ foreclosure). * Knowledge of bank-owned, investor &amp; insurer guidelines for the mortgage and consumer companies. * Required to know &amp; adhere to FDCPA / Privacy Act / state laws as well as other bank policies in regards to collection guidelines. * Excellence in consulting and advising customers via telephone and written communication. * Excellent customer service skills with both external and internal customers. * Excellent communication, comprehension, listening and negotiation skills. * Ability to meet deadlines and work independently with medium level of supervision. * Ability to analyze and suggest resolution to problems. * Understanding of debt collections in any stage of delinquency (up to 180 days, charge off and bankruptcy). Foreclosure, bankruptcy and REO experience preferred. * Familiarity with financial statements, tax returns, credit reports, home appraisals, title searches and other documents used to evaluate a pre-foreclosure remedy. * Strong analytical, problem solving and mathematical skills to be used in financial counseling and evaluation and interpretation of complex information. * Basic understanding of Mortgage lending and servicing. * Must be able to work in a team environment to interact well with employees and all levels of the organizations. * Proficient in Microsoft Word, Outlook, Access and Excel with a minimum level of Intermediate.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FORT MYERS, FL, 33901, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Vault Teller I]]></title>
        <description><![CDATA[
Title: Vault Teller I
Requisition #: 89128
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: Perform varied and moderately complex duties related to the timely receipt and processing of currency, coin and check deposits from commercial customers and banking centers in accordance with established procedures and controls. DUTIES AND RESPONSIBILITIES: * Receive customer and banking center deposits from armored carriers and balance the deposits to the accompanying manifest. * Input deposits into Compass to maintain control and accountability. * Assign deposits to the processors. * Process/balance the individual deposits using Compass and a desktop currency counter. Includes some data entry of checks and counting of coin by hand or with a coin sorter. * Transfer Fed ready currency to the main vault teller and loose currency to the high-speed sorter following established procedures and controls. * Prepare/send documentation to the Secret Service on counterfeit items. * Prepare adjustments to customer accounts for errors in deposits. * File and/or mail copies of deposit tickets and adjustments to customers. * Consistently balance work processed. Take the initiative to find and correct outages and to enlist help as needed. * Complete daily proof and Statement of Condition for work processed. * Consistently meet or exceed productivity and quality standards. * Maintain a position of trust and responsibility by keeping all customer business confidential. * Comply with vault procedures and controls at all times. * Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * High School Diploma or equivalent required. * Experience handling large amounts of currency and coin preferred. * Demonstrated data entry and PC skills. * Work involves extensive cash handling, which requires ability to perform basic math functions and to balance to expected totals. * Work requires the ability to read and write well enough to communicate in both oral and written form. * Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. * High-risk area - requires annual background and credit check. * Must have ability to work in a fast paced environment without compromising quality. * Need to have flexibility in scheduling. Must work until completion of daily vault functions. * Must be able to stand for prolonged periods of time; up to 100%, with a minimum of 25% of the workday. * Must be able to lift up to 50 pounds.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89128]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative - Teller]]></title>
        <description><![CDATA[
Title: Customer Service Representative - Teller
Requisition #: 89129
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89129]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Nashville, TN, 37230, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR-Louisville]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR-Louisville
Requisition #: 88986
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LOUISVILLE, KY, 40287, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial RM III]]></title>
        <description><![CDATA[
Title: Commercial RM III
Requisition #: 88977
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Commercial
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: Under minimal supervision, responsible for managing the bank's relationship with an extensive existing portfolio of bank customers with a large financial base and strong asset base throughout assigned marketing area. Responsible for the review and underwriting of credit requests and insuring appropriateness and satisfaction level of existing services provided. Responsible for developing revenue growth through generation of loans, deposits, cross-selling all applicable bank services to existing customer base, and to identify and solicit bank services to non-customers. Help develop less experienced relationship managers. Strong emphasis on new business development. Commercial Relationship Managers are expected to solicit participations in the public debt issuance of their clients. Current policy limits participation to those clients that have &quot;investment grade&quot; credit ratings. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Insure that relationships are managed to the highest profit potential for the Bank, cross-sell all applicable 5/3 products and services to an existing portfolio, and manage the sales process in assigned marketing area. Develop intimate knowledge of all customers and businesses. * Develop profitable new business, credit and non-credit new business development within assigned territory, develop intimate knowledge of all prospect opportunities, meet or exceed call quota on a monthly basis. * Underwrite credit requests and approve loans within established lending limits or make recommendations on loans that require higher approval authority. o Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. o Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk. o Identifies acceptable credit opportunities and develop them to generate significant non-credit sales. * Participate in various community affairs and projects to promote the image of the Bank and further develop new business opportunities. * Meet or exceed goals stated in Compensation Plan document. SUPERVISORY RESPONSIBILITIES: While there are no formal supervisory responsibilities, the incumbent is expected to actively participate as a mentor in the Commercial Division's mentoring program and develop appropriate skills to prepare for a supervisory role.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent interpersonal skills, written and verbal communications skills; ability to handle and prioritize multiple tasks; demonstrated sales and negotiating experience; credit training and underwriting experience preferred; Microsoft Word and Excel experience necessary. Undergraduate degree required. 5+ years of Commercial Banking experience strongly desired; 5+ years of relationship/account management experience required.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88977]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Raleigh, NC, 27608, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial RM III]]></title>
        <description><![CDATA[
Title: Commercial RM III
Requisition #: 88976
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Commercial
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: Under minimal supervision, responsible for managing the bank's relationship with an extensive existing portfolio of bank customers with a large financial base and strong asset base throughout assigned marketing area. Responsible for the review and underwriting of credit requests and insuring appropriateness and satisfaction level of existing services provided. Responsible for developing revenue growth through generation of loans, deposits, cross-selling all applicable bank services to existing customer base, and to identify and solicit bank services to non-customers. Help develop less experienced relationship managers. Strong emphasis on new business development. Commercial Relationship Managers are expected to solicit participations in the public debt issuance of their clients. Current policy limits participation to those clients that have &quot;investment grade&quot; credit ratings. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Insure that relationships are managed to the highest profit potential for the Bank, cross-sell all applicable 5/3 products and services to an existing portfolio, and manage the sales process in assigned marketing area. Develop intimate knowledge of all customers and businesses. * Develop profitable new business, credit and non-credit new business development within assigned territory, develop intimate knowledge of all prospect opportunities, meet or exceed call quota on a monthly basis. * Underwrite credit requests and approve loans within established lending limits or make recommendations on loans that require higher approval authority. o Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. o Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk. o Identifies acceptable credit opportunities and develop them to generate significant non-credit sales. * Participate in various community affairs and projects to promote the image of the Bank and further develop new business opportunities. * Meet or exceed goals stated in Compensation Plan document. SUPERVISORY RESPONSIBILITIES: While there are no formal supervisory responsibilities, the incumbent is expected to actively participate as a mentor in the Commercial Division's mentoring program and develop appropriate skills to prepare for a supervisory role.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent interpersonal skills, written and verbal communications skills; ability to handle and prioritize multiple tasks; demonstrated sales and negotiating experience; credit training and underwriting experience preferred; Microsoft Word and Excel experience necessary. Undergraduate degree required. 5+ years of Commercial Banking experience strongly desired; 5+ years of relationship/account management experience required.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88976]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Raleigh, NC, 27608, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative-PT-Traverse City]]></title>
        <description><![CDATA[
Title: Customer Service Representative-PT-Traverse City
Requisition #: 88971
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




HOURS: APPROXIMATELY 30 HOURS WEEKLY
MONDAY - 5 HRS
TUESDAY - 8 HRS
WEDNESDAY - OFF
THURSDAY - 8 HRS
FRIDAY - 5 HRS
SAT - 4
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[TRAVERSE CITY, MI, 49696, USA]]></location>
    </job>
    <job>
        <title><![CDATA[PartTime Teller/Customer Svc Rep - Belleair]]></title>
        <description><![CDATA[
Title: PartTime Teller/Customer Svc Rep - Belleair
Requisition #: 88966
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BELLEAIR, FL, 33756, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR / Teller - Part-time]]></title>
        <description><![CDATA[
Title: CSR / Teller - Part-time
Requisition #: 88961
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/2/2009


 Requirements




Part-time Schedule: Mon. 8:30-5:15, Tue. 10:45-4, Wed 10:45-3, TH 10:45-4, F 8:30-5 (30 hours per week)
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charlotte, NC, 28243, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 88960
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Sales/Goals Function
o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
o Oversee the complete consumer loan process following approved guidelines.
o Consistently meet or exceed brokerage referral goals as set by management.
o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met.
o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
* Customer Service
o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
* Bank Operations
o Open and maintain full range of retail accounts and services.
o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88960]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Westerville, OH, 43086, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Associate (FT) Cincinnati & No KY]]></title>
        <description><![CDATA[
Title: Retail Associate (FT) Cincinnati & No KY
Requisition #: 88959
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: Performs a variety of duties at the banking center level within the framework of a management training program, involving a rotation through various banking centers and bankmarts. Becomes familiar with the operations and procedures of retail banking, and acquires the knowledge and experience required for assuming an Office Manager position. DUTIES &amp; RESPONSIBILITIES: * Observes retail operations and workflow to become familiar with the function of each position. * Performs the duties and jobs required by the training program to gain first hand knowledge of the total retail operation. * Gains knowledge of the various products and services solicited within the retail environment so as to be able to sell and cross-sell effectively. * Builds a network of resources within retail and supporting divisions, upon which to call for assistance in a management capacity. SUPERVISORY RESPONSIBILITIES: None
Experience
FT) CMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Must be able to work in a team environment with the ability to interact well, and in a positive manner. Work requires the ability to multi-task and to be flexible. Work requires the ability to demonstrate initiative as this is a training program structured to involve extensive self-learning.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88959]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MONTGOMERY, OH, 45242, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Rapid Extractions Desk Operator]]></title>
        <description><![CDATA[
Title: Rapid Extractions Desk Operator
Requisition #: 89036
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/20/2009


 Requirements




WEEKEND ONLY - 7A - 5P - 6A - 4P
GENERAL FUNCTION: Performs a variety of routine operator duties on a production machine, following well-defined and established procedures. DUTIES &amp; RESPONSIBILITIES: * Set up and operate an Opex Model 50 or 51 that is designed to cut open mail at a low speed. * Operator will extract the mail and prepare the payments for processing according to each customer's specific instructions. * Meet and maintain production and quality standards as set by the assigned department. * Review, sort, and audit materials as needed. * Communicate issues, as needed, to management team. * Complete all assigned paperwork and report on machines productivity. * Perform routine maintenance of machinery. Replace worn equipment. * Perform general housekeeping on and around machine. * Perform all work in accordance with established safety procedures. * Comply with banking Regulations as they relate to customer confidentiality. * Coordinate with other department to ensure deadlines are met. * Perform quality checks and basic troubleshooting of machinery. * Train new employees, as needed. * Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent. * Ability to lift objects up to 50 lbs. * Strong hand to eye coordination. * Attention to detail.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89036]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Mainframe Applications Developer]]></title>
        <description><![CDATA[
Title: Lead Mainframe Applications Developer
Requisition #: 89023
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 11/16/2009


 Requirements





GENERAL FUNCTION:    
Develops cost-effective information technology solutions by creating new and modifying existing software applications. Coordinates with users to determine requirements. Codes, tests, debug documents and implements complex software applications. Functions as technical lead and acts as liaison between business units. Provides training and direction to team members.
The position is on the Technical/Professional ladder at level 4 in the Applications Development discipline.

DUTIES &amp; RESPONSIBILITIES: 
1.   Analyzes, codes, tests and documents complex enhancements made to new and/or existing programs.
2.   Designs, codes, tests and implements application programs in accordance with client specifications.
3.   Application support (24x7) of multiple business applications (EDI, Integrated Receivables, Lockbox, Bill Payer and Commercial Card).
4.   Acts as a liaison to define business requirements and/or problems and initiates maintenance of existing programs or designs of a new application.
5.   Participates in 24x7 production support on-call rotation.
6.   Oversees the advanced troubleshooting and problem resolution functions for software products.
7.   Interprets business requirements and identifies solutions to meet business objectives.
8.   May be technical lead on larger projects and may act as project lead on smaller projects/development efforts.
9.   Reviews and recommends vendor products, develops technical specifications and interfaces with other applications.
10. Other duties as required.

SUPERVISORY RESPONSIBILITIES:
None

Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:


* Undergraduate degree in computer-related field
* Mainframe (DB2, CCF, CICS, ROSCOE, TSO, JCL,COBOL)
* Disaster Recovery and audit experience (desirable)
* Data upload, massaging, formatting, transfer
* SAS programming (desirable)
* Experience in 3-5 business applications
* 5-10 years of relevant work experience
* Good communication skills
* Understanding of project life cycle
* Basic project management skills
* Ownership, accountability, responsibility, initiative, minimum supervision
* Teachable and quick learner
* Ability to run meetings effectively
* MS tools &ndash; Word, Excel, PowerPoint, Visio, Outlook

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89023]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative Hillsboro]]></title>
        <description><![CDATA[
Title: Customer Service Representative Hillsboro
Requisition #: 89015
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89015]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[HILLSBORO, OH, 45133, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Director, Mortgage Marketing]]></title>
        <description><![CDATA[Title: Director, Mortgage Marketing
Requisition #: 88946
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 10/30/2009


 Requirements




Title: Director, Marketing &amp; Customer Experience for Mortgage
GENERAL FUNCTION:Position is responsible for developing and implementing marketing programs, initiatives, campaigns and driving improvement in the customer experience across the Mortgage LOB (Direct, Retail, Wholesale, Fulfillment). The Director serves as an internal expert on strategic initiatives and partners with Mortgage Company Leadership, Sales, Fulfillment, Affiliates and other lines of business (LOBs) to deploy programs to drive business volume and improve the customer experience at Fifth Third. Partners with the Bancorp Director of Customer Experience and the Bancorp Director of Marketing to insure alignment with Bancorp customer and marketing strategies.
DUTIES AND RESPONSIBILITIES:
* Develop and implement strategic marketing and advertising programs for the LOB. Oversee all aspects of these marketing programs to ensure the proper execution to achieve stated revenue, profitability and market share objectives.
* Provide input and lead discussions related to long-term marketing strategy based on LOB strategic plans.
* Partner with Bancorp Marketing and Finance to manage and coordinate LOB marketing budget and channel allocation.
* Create, implement, track and execute sales and marketing contests and incentives.
* Develops a process to evaluate the effectiveness of all marketing, promotion and advertising programs in driving business volume. Analyzes results and recommends changes and new programs.
* Partner with other divisions and LOBs to increase and drive cross-sell opportunities.
* Maintain effective relationships with key internal partner organizations as well as external partners.
* Insures all programs for marketing and customer experience adhere and support the company brand and branding guidelines.
* Partner with internal groups (Product Development, Education, Sales, Secondary, etc.) to support product launches and change communications. Develops concepts for training materials and communications.
* Provide direction and input to a vision for customer experience that focuses on opportunities for increased organizational effectiveness and is directly connected to the overall direction and strategy.
* Conduct the up-front analysis to map all relative touch points in customer experience (current state) and identify gaps (addressing inconsistency, inefficiencies, best practices, emerging trends, etc.), to create future state.
* Establish and maintain understanding of current state of customer experience across all channels with appropriate time in field and with customers.
* Provide input to long-term (1-5 years) customer experience strategy leveraging employees, processes, technology, and data.
* Establish quantitative and qualitative goals for customer experience and monitor performance relative to goal.
* Build and maintain understanding of best practices and innovations in customer experience and CRM via independent study, participation in councils, conferences, etc.
* Represent &lsquo;voice of our customer&rsquo; on cross-functional teams. Help drive and provide leadership on Bancorp initiatives.
* Collaborate with external vendors and customer research team on areas of focus and in dissemination and utilization of findings.
* 
* Partner with training to effectively roll out change initiatives across affiliates, lines of business and operations.
* Support brand teamwork in customer communication, messaging and by encouraging employee alignment to embody and reinforce the brand at all touch points.
* Assemble a customer experience council that meets regularly and is responsible for identifying and prioritizing continuous improvement opportunities and communicating consistently across the line of business.
* Develop an accountability structure for delivering against key customer experience objectives/metrics as well as champion the implementation of customer experience initiatives to drive improvement.Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; identifying and developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
SUPERVISORY RESPONSIBILITIES:
Establish and maintain effective working relationships with multiple business partners (includes CE champions, LOBs, Ops and Bancorp) and external vendors that manage execution at customer touch points; share relevant information with them, participate in strategy and team sessions as appropriate.
Experience
KNOWLEDGE &amp; SKILLS REQUIRED:
* Bachelor&rsquo;s degree, business or marketing preferred.
* Comprehensive knowledge of marketing, customer experience, sales and service offering, operations, and systems.
* Four to Six years experience implementing Marketing and/or Customer Experience initiatives in business to consumer and business-to-business environments.
* Strong analytical skills.
* Need to have customer-centric orientation. Ability to develop and communicate customer insight findings and recommendations.
* Ability to create actionable marketing and customer experience strategies for partner functions. Able to create and lead cross functional teams (initiating action, facilitation, planning and organizing, conflict management, etc.).
* Attention to/tolerance for details to support accurate depiction of required changes in process or systems.
* Excellent communication skills, both verbal and written; ability to articulate and present vision or concepts that educate and influence thinking. Strong presentation skills
* Experience guiding process improvement initiatives. Demonstrated leadership skills and problem solving capabilities.
* Proven track record of being able to collaborate with key stakeholders across functions and levels.
* Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and budgets.
* Demonstrated project management skills and ability to balance multiple projects in varying degrees of implementation.
* Strong interpersonal skills, ability to interact effectively with employees at many levels and senior leaders in a collaborative manner.
* Strong PC skills in MS Office (word, excel, powerpoint).
* Ability to operate in matrix-managed environment (directing and coordinating others that do and do not directly report to position).

]]></description>
        <link><![CDATA[http://jcnlx.com/5f86722c6ddb4ae39f84592f3c4d2b8c105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-88946]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Business Project Manager]]></title>
        <description><![CDATA[
Title: Lead Business Project Manager
Requisition #: 88944
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Consumer
Posted Date: 10/30/2009


 Requirements





GENERAL FUNCTION: Key business leader for their assigned division, line of business, and/or functional area. Works with key management personnel to oversee all process and infrastructure initiatives for their assigned area, from identification of ideas through project completion. Ensures financial justification for team and efforts.

DUTIES &amp; RESPONSIBILITIES:
&middot;    Identify, prioritize, and coordinate process and infrastructure improvement initiatives within assigned area.
o    Ensure work is assigned to positively impact the goals of the assigned division, line of business, and/or functional area.
o    Serve as a leader of and an escalation point for Business Project Managers on team.
o    Actively engage and develop relationships with management of assigned area.
&middot;    Develop skills of team, primarily focused on core project management concepts, process improvement tools, and overall business knowledge.
&middot;    Represent the Process Improvement and Infrastructure Team to other organizations.
&middot;    Serve as Manager of project implementation team ensuring successful and timely implementation of key process and infrastructure improvement affecting all lines of business and enabling functional areas.
o    Provide leadership in working with users in defining project, resource and system requirements. Ensure that resources assigned to the project have all the tools and information needed to perform their project tasks. 
o    Actively work to manage scope throughout the entire project lifecycle. Determine if/how changes in project requirements and/or standards impact projects.
o    Function as leader in defining project definition, scope and related procedures to ensure successful implementation.
o    Serve as primary liaison between the business and enabling function areas throughout the project life cycle.
o    Develop metrics to drive successful implementation and on-going success of initiative ideas. 
o    Monitor issues within projects and assists in resolving project conflicts.
&middot;    Apply a strong base knowledge of relevant systems/applications as it relates to workflow, process, and problem resolution and recommend improvement opportunities.
&middot;    Analyze research on operational procedures and methods and recommend changes for improvement &ndash; with an emphasis on automation and efficiency. May conduct benchmarking activities to identify best practices.
&middot;    Develop strategic partnerships with relevant business partners to develop a solid knowledge base of products, processes and related revenue streams. Develop and maintain strong working relationships with key personnel in each functional area.
&middot;    Partner with team members in the research and resolution of system and process problems.
&middot;    As necessary, identify and recommend vendors and assist with all activities as it relates to managing and leveraging the partnership with the vendor throughout the life cycle of the project and beyond.
&middot;    May provide training and development of employees on new processes arising from project.
&middot;    May develop communications plans to include marketing brochures, notification campaign and documentation materials for all internal &amp; external customers regarding process changes.
&middot;    Assume additional responsibilities as assigned.

SUPERVISORY RESONSIBILITIES: Manages a group of 1-5 Business Project Managers including performance appraisals, scheduling of exception time, and career development. Role will also likely include supervision of non-direct report analysts and managers assisting in project implementation.

Experience

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
&middot;    Bachelors&rsquo; degree in Business, Information Systems, or comparable work experience. MBA preferred but not required.
&middot;    5-10 years relevant work experience.
&middot;    Prior personnel management experience.
&middot;    Knowledge of multiple project management methodologies.
&middot;    Strong analytical and technical skills specializing in process and infrastructure improvement.
&middot;    Working knowledge of assigned division, business line, and/or functional area.
&middot;    Expert with basic MS Office suite. Knowledge of MS Access and similar data mining/analysis tools preferred.
&middot;    Proven ability to manage multiple tasks, prioritize work, and execute to target dates.
&middot;    Strong knowledge in several application and processing systems.
&middot;    Strong interpersonal, written, and oral communication skills.
&middot;    No certifications required but Six Sigma, PMP, and CPA experience a plus.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88942
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88942]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[JASPER, IN, 47549, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Compliance Specialist II]]></title>
        <description><![CDATA[
Title: Compliance Specialist II
Requisition #: 88941
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Legal & Compliance
Posted Date: 11/4/2009


 Requirements





GENERAL FUNCTION:

Responsible for compliance approval, review and revision of sales literature, presentations and advertisements for Fifth Third Securities [but not initial creation of materials]

ESSENTIAL DUTIES &amp; RESPONSIBILITIES:

* Provides input to all securities personnel for the Bancorp to ensure consistent and accurate compliance with regulations. Reviews training materials and provides feedback to bank training personnel for assigned areas of responsibility.

* Provides analysis and reporting for assigned area of responsibility to monitor adherence to the laws and regulations. Provide support in developing systems for required reports and coordinates development with Data Processing regarding implementation and refinements of system. Tracks monitoring schedules and prepares reporting and analysis of all findings for review by Bancorp Compliance Manager. Creates updates and distributes centralized documentation to affiliates (forms, policies, etc.).

* Addresses and corrects issues raised in all audits and exams.

* Provides guidance and direction to less experienced compliance specialists.

Experience

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:


Education:

Minimum of a high school diploma required; Bachelors Degree preferred. Series 24 license required. Person in this role is expected to obtain life insurance license if not already licensed. 


Experience:

Strong understanding of the brokerage industry required. Must possess the ability to work with people in a positive professional manner


Computer/Technical:

Computer skills must consist of PC based packages such as Excel and Word. Strong organizational skills required.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88941]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Licensed Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Licensed Personal Banker
Requisition #: 88922
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88922]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[White Lake, MI, 48383, USA]]></location>
    </job>
    <job>
        <title><![CDATA[ITIL Enterprise Process Manager]]></title>
        <description><![CDATA[
Title: ITIL Enterprise Process Manager
Requisition #: 88919
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 11/2/2009


 Requirements





GENERAL FUNCTION:Develops and leads process improvement initiatives to drive higher quality of service for Information Technology. Sets goals and objectives for improvements to key processes for Service Support and Service Delivery processes. Manages the collection and reporting of metrics to measure the performance of IT Quality and the processes defined. Utilizes Bancorp program management methodologies to manage quality initiatives. Drives results and coaches direct reports to achieve the required results. Maximizes the alliance between each of the teams to provide optimal performance throughout the Bancorp. 

ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
&middot;    Accountable for Implementation of key ITIL processes such as Change, Release, Incident, and Problem Management.
&middot;    Functions in the role of Enterprise Change Manager for the Bancorp.
&middot;    Develops, deploys, and continually improves IT processes to increase the quality of IT products and services. Aligns standards within the existing Bancorp infrastructure. 
&middot;    Provides coaching and support to staff regarding their role in ensuring quality.
&middot;    Document and publish formal ITIL process policies and procedures.
&middot;    Provides direction, guidance, and leadership to the staff and fosters collaboration and effective integration within and outside Information Technology. 
&middot;    Develops appropriate metrics to track execution against industry benchmarks and set goals to achieve world-class performance.
&middot;    Ensures methodology(s) support COBIT and FFIEC guidelines; providing oversight to the required compliance. 
&middot;    Provides regular updates to key stakeholders to communicate changes and improvements, current measurements, staff updates/announcements.
&middot;    Functions in a leadership role providing coaching, education and career development of staff.
&middot;    Assumes additional responsibilities as assigned.     

SUPERVISORY RESPONSIBILITIES:   
&middot;    Supervises a team consisting of program management, process analysis, and metrics reporting. Matrix manages other IT resources recruited to achieve defined goals.
&middot;    Responsible for career development, training, on-the-job coaching and guidance, and salary administration.

.
Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
&middot;    Bachelor&rsquo;s degree in business management or other relevant area. Advanced degree in business administration, quality engineering or other related field preferred.
&middot;    10 &ndash; 15 years experience in managing Information Technology initiatives.
&middot;    Typically requires a minimum of 7+ years prior experience in process improvement methodologies and project management methodologies.
&middot;    Proven track record of leading successful change across functional and geographic boundaries.
&middot;    Self confident, results-oriented, persuasive and influential.
&middot;    Experience in developing effective teams and fostering collaboration across organizational boundaries.
&middot;    Excellent communication and interpersonal skills, and a high level of integrity and personal ethics are essential.
&middot;    Familiarity with the Financial Services industry and regulatory governing bodies a plus.
&middot;    ITIL certifications.
&middot;    Six Sigma Black Belt certification, or equivalent, a plus.


]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88919]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Applications Developer]]></title>
        <description><![CDATA[
Title: Lead Applications Developer
Requisition #: 88913
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 10/30/2009


 Requirements





GENERAL FUNCTION:     
We are looking for an Imaging Developer that will design and develop Kofax imaging solutions for various lines of business within the bank. The role involves substantial interaction with the customer during the elaboration phase, as well as the technical team during the implementation phase. Responsibilities include participating in requirement gathering sessions, designing and developing solutions using Kofax Capture, and unit testing those solutions. Where appropriate, this individual will also provide training and direction to other team members.
The position is on the Technical/Professional ladder at level 4 in the Applications Development discipline.

DUTIES &amp; RESPONSIBILITIES: 
1.   Analyzes, develops, tests and documents complex enhancements and/or new imaging solutions.
2.   Aids the Business Analyst in defining business requirements and/or problems
3.   Takes an active role in advanced troubleshooting and problem resolution functions for software products.
4.   Interprets business requirements and identifies solutions to meet business objectives.
5.   May be technical lead on larger projects and may act as project lead on smaller projects/development efforts.
6.   Reviews and recommends vendor products, develops technical specifications and interfaces with other applications.
7.   Follows the software development life cycle, and actively participates in improving the process.
8.   Occasionally participates in 24x7 production support on-call rotation.
9.   Other duties as required.

SUPERVISORY RESPONSIBILITIES:
None

Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

&middot;    Undergraduate degree in computer-related field, with 6-8 years of experience.
&middot;    Minimum of 1 year of experience designing and developing Kofax Capture solutions.
&middot;    Good working knowledge of the Kofax Capture software architecture.
&middot;    Good communication skills.
&middot;    The following are not mandatory, but desirable:
o    Experience customizing Kofax Capture with scripting, custom modules, etc.
o    Experience integrating with IBML scanners and/or FileNet content management systems.
o    Experience with other related Kofax products, such as KTM and remote capture
o    Kofax / Ascent Capture Developer Certification
o    VB / .NET Programming Experience



]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88913]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Floating CSR - Teller]]></title>
        <description><![CDATA[
Title: Floating CSR - Teller
Requisition #: 88907
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/2/2009


 Requirements




This position is a regional floating Customer Service Representative position. The
position will report directly to the assigned regional manager. Assigned floater
work location will vary based upon location need within specified region. All
essential duties &amp; responsibilities listed below apply to Regional Floating Customer
Service Representative. Schedule flexibility is needed.
Western Gateway Locations:
&bull; Algonquin, Cary, Crystal Lake, DeKalb, Dixon, Elburn, Freeport, Hampshire, Hinckley, McHenry, Rockford, Rockford Alpine, Rockford Riverside, Sterling, Woodstock
&bull; Aurora Downtown, Bartlett, Batavia, Carpentersville, Elgin Downtown, Geneva Main, Larkin, Naperville East, Randall Square, South Elgin, St. Charles East, St. Charles West, Waverly, West Chicago, West Plaza
&bull; Barrington, Buffalo Grove, Des Plaines, Des Plaines West, Hoffman Estates, Itasca, Mt. Prospect, Palatine, Prairie Stone, Rolling Meadows/Tower, Rosemont, Schaumburg, Schaumburg West, Streamwood, Wheeling
&bull; Douglas Square, Fox Valley Villages, Lockport, Mokena, Montgomery, Naperville, Naperville, Naperville South, New Lenox, Orland Park, Orland Square Mall, Orland West, Oswego, Romeoville, Shorewood, Warenville, Yorkville
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
        <link><![CDATA[http://jcnlx.com/02323682541c4c988647bbbab24e24df105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-88907]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[AURORA, IL, 60505, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Floating CSR - Teller]]></title>
        <description><![CDATA[
Title: Floating CSR - Teller
Requisition #: 88906
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/30/2009


 Requirements




This position is a regional floating Customer Service Representative position. The
position will report directly to the assigned regional manager. Assigned floater
work location will vary based upon location need within specified region. All
essential duties &amp; responsibilities listed below apply to Regional Floating Customer
Service Representative. Schedule flexibility is needed.
Eastern Gateway Locations:
&bull; Calumet Park, Downers Grove, Hanover Park, Highland, IN., Kankakee, Lansing, Logan Square, Lombard, Munster, Super K (Portage, IN.), Wrightwood Bankmart Centers
&bull; Bloomingdale, Clarendon Hills, Countryside, Elmhurst, Glen Ellyn, Lagrange Park, Lombard Downtown, Lombard Finley, Lombard Yorktown, Oak Brook, Ogden 83, Wheaton, Winfield, Woodridge, Woodridge North
&bull; Auburn Highland, Berwyn, Cicero, 2500 Center (Cicero), Clearing, Evergreen Park, Hyde Park, Little Village, McKinley Park, Oak Lawn, Oak Park, Pilsen, Stony Island
&bull; Chesterton, Elkhart, Hobart, LaPorte, Merrillville North, Merrillville South, Michigan City 4th, Michigan City South, Miller, Mishawaka, Portage, South Bend, Southlake, Vale Park, Valparaiso Main
&bull; Country Club Hills, Crown Point, DeMotte, Hammond, Harvey, Highland, Junedale, Matteson, Munster, Olympia Fields, Rensselaer, St. John, Schereville, South Chicago Heights, Tri City
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A

Experience

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[OAK LAWN, IL, 60455, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Quality Control Support Specialist]]></title>
        <description><![CDATA[
Title: Quality Control Support Specialist
Requisition #: 89130
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Consumer
Posted Date: 11/19/2009


 Requirements




GENERAL FUNCTION: The Quality Control Support Specialist, under moderate supervision, consistently examines loss mitigation accounts to ensure loans are resolved within mandatory time allowances according to Bank and Investor Servicing guidelines. This individual is also responsible for the allocation of customer funds received, but not applied, on active and previously active loss mitigation accounts. Loss mitigation accounts include, but are not limited to, accounts in the process of a Forbearance Plan, Modification, Short Sale and Deed in Lieu of Foreclosure or accounts that have already completed one of the abovementioned workout options. The Quality Control Support Specialist will also assist with preparing for and providing remediation responses to departmental, internal and external audits. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible to ensure accounts efficiently move through the loss mitigation process, utilizing reports, spreadsheets, records and research. * Independently identify, evaluate and determine corrective actions required on active, previously active and complete loss mitigation loan files. * Monitors receipt and disbursement of customer funds to assure compliance with Bank, Federal and Investor guidelines on all loss mitigation accounts. * Maintains up-to-date knowledge of existing and emerging compliance, regulatory, Bank and Investor Servicing requirements. * Responds to loss mitigation management in connection with general and specific loan level items as they relate to unapplied funds and timely system maintenance. * Interacts with senior-level Quality Control Analysts to further develop auditing and investigation skills and overall mortgage servicing knowledge. * Assist with conducting audits of completed loss mitigation workout files. * Provide feedback to management with ideas on process improvements and suggests enhancements and/or changes needed to current policies and procedures. * Participate in the development and implementation of new and/or revisions to policies and procedures. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE &amp; SKILLS REQUIRED: * High School Diploma or equivalent. * Minimum two years of collection or related customer service experience. * Ability to understand loss mitigation workout options within Bank, Investor and Insurer guidelines and adhere to the requirements of each one. * Excellent communication, comprehension, listening, organization and follow-up skills. * General knowledge of Bank, Investor and Insurer Servicing guidelines. * Strong analytical and problem solving skills necessary for the evaluation, interpretation and utilization of policies, procedures and guidelines. * Familiarity with financial statements, credit reports, appraisals, titles and other documents used to structure a loss mitigation workout. * Exceptional attention to detail. * Ability to work independently as well as in a team environment to meet deadlines. * Experience and knowledge in Microsoft Work and Excel.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89131
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BROOKLYN, OH, 44144, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 89133
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Sales/Goals Function
o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
o Oversee the complete consumer loan process following approved guidelines.
o Consistently meet or exceed brokerage referral goals as set by management.
o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met.
o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
* Customer Service
o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
* Bank Operations
o Open and maintain full range of retail accounts and services.
o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES: None
Experience

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND RAPIDS, MI, 49507, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Call Center Sales - PT & FT - 2nd Shift]]></title>
        <description><![CDATA[
Title: Call Center Sales - PT & FT - 2nd Shift
Requisition #: 89134
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




External Job Description 
FT (12PM - 9PM + 2 weekends a month for 4 hours)
PT (4PM - 8PM + 2 weekend a month for 4 hours)
GENERAL FUNCTION:
Calling on existing 5/3 customers to sell appropriate bank products. Has knowledge of and ability to sell a wide range of products offered by Fifth Third Bank including equity lines, checking accounts, credit cards, and mortgage refinance referrals. Works under general supervision.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Prospect each customer and determine if equity line, checking account, credit card products fit the customers' needs.
Answers routine customer questions, probes for information pertaining to the customers needs while providing excellent customers service.
Generates an application where appropriate.
Generate a mortgage refinance referral where appropriate.
Assesses customer needs and cross-sells appropriate bank products to customer via telephone.
SUPERVISORY RESPONSIBILITIES:
None

Experience
Experience 
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school diploma or equivalent
College Degree / actively pursing College Degree (preferred)
Excellent communications skills
Minimum 1-year prior sales experience
Prior Call Center Experience (preferred)


]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89134]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Controls Manager I]]></title>
        <description><![CDATA[
Title: Financial Controls Manager I
Requisition #: 89135
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Finance
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION:
Has a key role in risk management and financial controls for the Bancorp. Supervises and directs Financial Controls employees. Assumes ownership over comprehensive basic departmental processes with particular emphasis on efficiencies and effectiveness. Responsible for ensuring compliance with Fifth Third Financial Controls Policies and assimilating acquired companies into Fifth Third processes. Responsible for designing and producing accurate risk management reporting.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Directly supervises the employees in Financial Controls: (a) Effectively allocates work and assigns priority to functions and projects; (b) Reviews work done by staff to ensure accuracy and integrity; (c) Provides guidance and develops staff to achieve set objectives; and (d) Makes recommendations regarding staffing needs and performance ratings.
* Assumes ownership of employee development: (a) Provides employees timely, candid and constructive performance feedback; (b) Develops employees to their fullest potential and provides challenging opportunities that enhance career growth; (c) Develops appropriate talent pool to ensure adequate bench strength and succession planning; and (d) Recognizes and rewards employee accomplishments.
* Leads process transitions and new process implementation initiatives to ensure integrity of Bancorp financial controls objects. Assesses and documents process and procedural changes and the implications to the internal control environment. Champions projects to achieve departmental objectives.
* Identifies areas of process improvement to increase departmental efficiencies. Proposes and implements best practices.
* Responsible for overseeing basic, routine processes. Comprehends the Bancorp policies and procedures and assumes responsible for departmental compliance. Assists in managing requests from internal/external audit and external regulatory agencies.
* Establishes, fosters and maintains working relationships with peers and Senior Management within the Bancorp, Lines of Businesses, Affiliates and Divisions.
SUPERVISORY RESPONSIBILITIES: Yes. Directly supervises 1-10 employees in the Financial Controls Department.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Education: Bachelor&rsquo;s degree or equivalent work experience required. Accounting or Finance degrees and work experience preferred.
Specialized Knowledge: Retail experience preferred. Working knowledge of GAAP preferred.
Experience: Minimum 3+ years accounting experience. Supervisory experience preferred.
Computer/Technical: Demonstrates proficiency sufficient to teach others new functions within software applications including Excel, Word, Outlook, internal general ledger, reconciliation and reporting systems. Proficiency in database or reconciliation software preferred.  
Other Skills: 
&middot; Possesses professional service skills. Able to anticipate customer needs and lead cross functional teams to resolve and implement solutions to non-standard, complex business issues. 
&middot; Capable of completing work assignments independently or with minimal supervision/guidance on complex issues. Able to manage own time and other's time to meet objectives.
&middot; Ability to manage effectively in a dynamic environment requiring the administration and completion of multiple tasks simultaneously.
&middot; Capable of conveying considerable influence with superiors and peers. Able to identify and understand personal values of superiors, subordinates, peers and others.
&middot; Capable of effectively communicating management decisions to achieve understanding and acceptance. Demonstrates ability to communicate confidently with superiors, peers and subordinates. Can convey a clear understanding of Bancorp and departmental objectives. Able to conduct meetings that achieve results.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89135]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Post-Closer II]]></title>
        <description><![CDATA[
Title: Post-Closer II
Requisition #: 89137
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Mortgage
Posted Date: 11/19/2009


 Requirements




MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's Degree in Real Estate or Finance or equivalent experience. * Five to seven years functional experience, including commercial mortgage lending, preferably with an emphasis in asset management and loan servicing. * Excellent knowledge of commercial underwriting techniques and ability to identify and understand market trends. * Current working knowledge of industry and regulatory standards. * Ability to multi-task and to prioritize tasks to meet deadlines. * Possesses the leadership and communication skills to earn and retain Lenders' and Borrowers' confidence. * Strong computer skills with working knowledge of loan servicing software, Microsoft Office (Word, Excel, Outlook) and Internet. * Experience in supervising exempt and clerical employees. * Demonstrated excellent verbal and written communication skills.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High School Diploma or equivalent. * Minimum 2 years Residential Mortgage Post Closing, Processing or Closing experience. * Strong knowledge of Mortgage documents. * Detail Oriented. * Strong written and verbal skills. * Proven computer skills. * Demonstrated organizational skills.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller PT (Cleves BM) Cleves OH]]></title>
        <description><![CDATA[
Title: CSR/Teller PT (Cleves BM) Cleves OH
Requisition #: 89138
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CLEVES, OH, 45002, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part-Time Customer Service Representative]]></title>
        <description><![CDATA[
Title: Part-Time Customer Service Representative
Requisition #: 89139
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/16/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MAITLAND, FL, 32751, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89146
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/ee9dc0195a5e400db809f77dace776ce105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-89146]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ST. CLAIR, MI, 48079, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Investment Executive]]></title>
        <description><![CDATA[Title: Investment Executive
Requisition #: 89157
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex financial profiles. Accountable for sales of full range of securities products, and achieve targeted securities fee income goals within assigned territory. Design and customize coaching sessions to train bankers on investment strategies and product solutions. Conduct solo and joint appointments with bankers and assist them in efficiently identifying potential clients and closing the sales. Maintain presence within the bank to develop strong relationships and credibility with internal and external clients. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Achieving sales goals while serving the clients' best interests. * Plan and conduct individual and group coaching sessions with retail bank employees. * Develop and conduct client meetings to review existing accounts and close sales individually and jointly with licensed bankers. * Handle daily client needs and problems and prioritize and delegate tasks to resolve. * Post-appointment follow up to maintain relationships and develop referrals from existing client base. * Manage sales planning for self and for team to drive sales, and achieve designated goals and financial results. * Maintain comprehensive knowledge of all financial products through self-study, periodicals, and appropriate coursework. * Ability to delegate tasks and follow-through. * Prepare necessary internal reports for sales tracking. * Coordinate and communicate with team on daily basis to insure accurate completion of accountabilities. * Conduct internal and external seminars. * Prioritize client needs and introduce services of other Fifth Third Bank employees, i.e. loans, estate planning, deposits. SUPERVISORY RESPONSIBILITIES: * Serves as a coach and mentor for licensed bank employees. * Thoroughly organize, share and prepare licensed bankers with tools and skills needed to be successful. * Guide and promote progress toward established goals for team. * Recognize and reward achievement of goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Prior Brokerage Industry Experience. * Series 7, Series 63, and State Insurance License 65. * Motivated by commission sales, recognition programs, and internal sales competition among co-workers. * Ability to motivate others in a team environment. * Ability to transfer knowledge through highly developed coaching and teaching skills - can relay complex products and processes. * Demonstrated ability to simplify and communicate complex financial concepts. * Proven experience in building strong internal and external client relationships. * Highly developed knowledge of the securities business, investment products and financial solutions. * Highly developed sales and presentation skills.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89157]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[PALATINE, IL, 60067, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Sr. Administrative Asst.- PT-Kalamazoo]]></title>
        <description><![CDATA[
Title: Sr. Administrative Asst.- PT-Kalamazoo
Requisition #: 89158
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/10/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of administrative duties of a highly responsible and complex nature generally for one or more upper level managers. Administers programs, projects, and/or processes specific to the operating unit served. May serve as a liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities, and operations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Provides optimum support to the manager(s) by remaining aware of departmental goals, providing ongoing communication and organizing priorities to meet deadlines. Coordinates manager's schedule, makes appointments, and arranges and coordinates travel schedules. Answers and screen manager's calls. Arranges conference calls. Answers routine question inquires and determines which items are to be handled by manager's subordinates and forwards appropriate items to manager. Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings. Prepares a variety of special and recurring reports containing highly confidential information following manager's general directions. Types letters and reports from rough drafts, making changes in grammar, punctuation or spelling as needed. Organizes and maintains confidential file system and files correspondence and other records. Orders office supplies and arranges for equipment maintenance. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work requires ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports as normally acquired through completion of a high school education. Work requires an in depth understanding of company policies, procedures, and operations in order to assume a variety of administrative details usually acquired in four years of secretarial experience, including at least two years of related experience with the Company. Experience with Microsoft office products, such as Word and Excel is necessary.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89158]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KALAMAZOO, MI, 49008, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Service Representative]]></title>
        <description><![CDATA[
Title: Financial Service Representative
Requisition #: 89162
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact, assisting with the maintenance of the sales environment of the banking center. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referral/Sales A. Consistently meet or exceed sales and referral goals as set by financial center management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. E. Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events. F. Actively participate in sales contests. G. Act as support to the sales team, providing sales assistance as needed. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Some experience in a sales environment preferred. Financial industry experience a plus. Work involves cash handling, and ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work requires the ability to take initiative and diplomacy and tact in problem resolution. Work involves product knowledge for the level of selling and cross-selling performance expected with position. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Work requires the ability to multi-task and to be flexible.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89162]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[HARVEY, IL, 60426, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager]]></title>
        <description><![CDATA[
Title: Customer Service Manager
Requisition #: 89164
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/7/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89164]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[St. Louis, MO, 63112, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager]]></title>
        <description><![CDATA[
Title: Customer Service Manager
Requisition #: 89167
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/7/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89167]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[St. Peters, MO, 63303, USA]]></location>
    </job>
    <job>
        <title><![CDATA[EFT Regional Sales Director II]]></title>
        <description><![CDATA[Title: EFT Regional Sales Director II
Requisition #: 89169
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Processing Solutions
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: P &amp; L manager for sales functions for assigned team. Develops and executes sales strategies. Directs Relationship Management for existing Financial Institutions customers. Develops and executes cross-selling strategies for Fifth Third products. Identifies new market and revenue growth opportunities. Develops and implements sales plans and budgets. Ensures adequate career development, succession planning, education and human resources management for team. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Manages EFT sales resources to develop new revenue streams. * Develops budget projections and strategies to set and meet sales goals. * Maintains knowledge of competitors' pricing and products including new trends and developments in the industry. * Acts as a point of escalation to sales personnel and prospects. * Establishes and maintains effective work relationships with peers and functional managers to ensure success on new initiatives and growth plans. * Provides FTPS executive management team with regular status reports, both written and verbal. * Visits and/or telephones prospects as required. Travel as appropriate for assigned prospects. * Ensures department is adequately staffed and that all personnel are properly trained. * Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary * Recommendations, terminations and personnel issues. Ensure that assigned sales personnel are properly challenged and motivated. * Other responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Education: College degree Experience: Minimum 5 years' leadership experience and P &amp; L ownership preferably in a sales environment and at least 3 years experience in EFT or related sales. Competencies: Strategic thinker; ability to execute against aggressive goals and financial plan; strong leadership skills; change agent; Excellent communications, organization and follow up skills; Excellent people/relationship building skills. The ability to clearly communicate EFT processing concepts verbally and in written form is a mandatory requirement of this position. Organizational and time management skills are also required. Computer/Technical: Proficient in basic spreadsheet applications such as Excel, Microsoft Word, etc.

]]></description>
        <link><![CDATA[http://jcnlx.com/35d43d38851144fa9b044fe66ec813a3105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89169]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Principal Technology Architecture]]></title>
        <description><![CDATA[
Title: Principal Technology Architecture
Requisition #: 89170
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provides overall direction, guidance and definition of an enterprise's architecture to effectively support the corporate business strategy.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Responsibilities include researching, analyzing, designing, proposing, and delivering solutions that are appropriate for the business technology strategies.
* Interfaces across several business areas, acting as visionary to proactively assist in defining the direction of future products.
* Responsible for the conception of solutions, building consensus and the selling and execution of such solutions.
SUPERVISORY RESPONSIBILITIES: May provide work direction to others. Individual contributor role.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Bachelor's degree in Computer Science/Information Systems or equivalent combination of education and experience.
* Good oral and written communication skills.
* Typically has 7-10 years of IT work experience inmultiple IT areasand 2-3 years of relevantenterprise-wide architecture experiencewith a minimum of two or more specialty areas.
* Must have significant business knowledge and have one or more areas of technical expertise in which they concentrate.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89170]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[SBA - Alternative Lending BBO III]]></title>
        <description><![CDATA[
Title: SBA - Alternative Lending BBO III
Requisition #: 89173
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: The SBA Alternative Lending Business Banking Officer III is responsible for the underwriting, origination and closing of government guaranteed small business loans (e.g. U.S. SBA 7(a)). In addition to government guaranteed loans, the SBA Alternative Lending Business Banking Officer III is responsible for promoting alternative finance products from other state and municipal agencies. The SBA Alternative Lending Business Banking Officer III maintains the U.S. Small Business Loan Portfolio for the respective affiliate Bank, including reporting requirements to specific agencies. The SBA Alternative Lending Business Banking Officer III is responsible for assuring the SBA Loan files are maintained in accordance with U.S. SBA policies and are available for a SBA field exam. The SBA Alternative Lending Business Banking Officer III will promote the various alternative loan products to the appropriate lending departments within the Bank. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Marketing o Identify qualified prospects by soliciting alternative loan products through direct contact with bank lending personnel o Provide advice to prospective customers regarding loan products and other Bank services o Responsible for marketing the alternative loan products provided by the Bank through external and internal seminars, direct mail solicitation and media advertising o Develop and maintain relationships with various governmental and community agencies by serving as a liaison to promote the Bank's alternative lending products * Processing, underwriting and servicing of alternative loan products o Interview applicants to determine required qualifications for various alternative loan products o Responsible for the written analysis, underwriting and preparation of loan documents for the specific alternative loan product o Conduct loan closings in accordance with applicable laws and procedures of the bank and respective government agencies * Administrative o Coordinates the closing, packaging, servicing and if necessary the liquidation of SBA loans in conformance with U.S. Small Business Administration standard operating procedures o Ensures lending conformance with Bank policies and regulatory compliance o Ensures that loans are processed according to outlined procedures for 1502 reporting o Ensures proper payment of guaranty fee to the U.S. SBA o Conducts training seminars on alternative lending products for internal staff and customers SUPERVISORY RESPONSIBILITIES: May supervise SBA Alternative Business Banking Officer(s) and/or administrative assistant. Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's Degree in marketing, finance or related business field or four (4) years related experience. Minimum five (5) years Banking Center Manager experience or five (5) years sales and underwriting experience required. Must be detail oriented and analytical. Must be able to analyze complex financial data in order to make sound credit decisions. Excellent presentation and interpersonal skills required. PC experience required. Must have knowledge of U.S. Small Business Administration loan programs and other Federal, State and municipal alternative lending products.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89173]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Sunrise, FL, 33322, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Recovery Collector II]]></title>
        <description><![CDATA[
Title: Recovery Collector II
Requisition #: 89177
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Consumer
Posted Date: 11/19/2009


 Requirements




GENERAL FUNCTION: Under general supervision, collects and documents delinquent accounts in accordance with departmental, investor and legal guidelines, ensuring attainment of the company goals. Collects on multiple products utilizing multiple systems. Collects on charge-off and Agency placements and may collect on early, mid or late stages of delinquency to include loss mitigation, foreclosures, repossessions, pre charge-off, charge-off, recovery, bankruptcy, or legal and act as a liaison between Agencies and Fifth Third Bank. Position has direct impact to bank losses and recoveries in excess of 400MM per year. DUTIES &amp; RESPONSIBILITIES: * Contact delinquent customers to obtain payment commitments. * Review, negotiate and recommend action on requests for proposed foreclosure or repossession alternatives within the timeframes established by management. * Identify, evaluate, and resolve reasons for delinquency. * Evaluate data provided on brokers price opinions and appraisals to determine fair market values of properties. This information may be used for analyzing short payoffs, deed in lieu of foreclosure or other situations requiring current market value of an asset. * Utilize cross sell of alternative loan products to reduce losses and promote continued business when applicable. * Record all collection efforts via the collection system. * Recommend additional actions with Management assistance on delinquent accounts. * Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as appropriate. * Conduct research and access credit bureau information, folders, bank statements, applications and third-party vendor services to assist in interpreting data, perfect customer contact and make strategic actionable decisions. Execute a plan to collect delinquent accounts. * Processes tickets for physical check payments, payoffs, re-ages and other demographic information. * Acts as a liaison between the bank and its Affiliates, ensuring that policy and procedures are followed. * Skip trace accounts when applicable. * Reviews daily reports to identify job performance and tasks. * Successfully completes assigned projects using business-related applications such as Amtrak, Mobius, Crystal Reporting and/or Excel. * Train new employees on collections within unit/level of collections. * Mentor less experienced collectors. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * High school diploma or equivalent. * Minimum two-years collections experience. * Excellent oral and written communication skills. * Strong sales focus - ability to effectively negotiate. * Strong attention to detail. * Good mathematical and analytical skills. * Strong knowledge of the keyboard, personal computers, and various software packages. * Working knowledge of collection processes and procedures. * Skip tracing abilities.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89177]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KENTWOOD, MI, 49528, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager I-In-store]]></title>
        <description><![CDATA[
Title: Financial Center Manager I-In-store
Requisition #: 89182
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a bank mart (in-store) with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITES
1. Sales/Goals Function
A. Lead the Sales function for the financial center, setting the example and tone for a strong sales environment.
B. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products.
C. Oversee the complete consumer loan process.
D. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
E. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company.
F. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed.
G. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met.
2. Manager/HR Function
A. Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities.
B. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities.
C. Hold team responsible for the ability to interchange duties as necessary.
D. Facilitate effective communications and processes with staff members and within the small/shared office environment to ensure that customer issues can be resolved in the absence of the originating staff member and to maintain a high productivity of all staff members.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89182]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Lombard, IL, 60148, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Manager, Consumer Optimization]]></title>
        <description><![CDATA[
Title: Manager, Consumer Optimization
Requisition #: 89183
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Consumer
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Partners with Consumer senior management to identify, prioritize, track and execute strategic initiatives. Responsible for directing cross-function teams, influencing change, and overseeing the successful execution of multiple simultaneous Consumer initiatives across Indirect Auto Lending, Bankcard and Mortgage divisions.
DUTIES &amp; RESPONSIBILITIES:
* Assist senior management with the identification, prioritization, and tracking of strategic initiatives.
* Successfully execute strategic initiatives.
o New Business Initiatives (e.g., products, target markets, strategic partnerships, alternative lending programs).
o Automation (e.g., automated underwriting, collections automation and segmentation).
o Process Improvement (e.g., customer satisfaction, cycle time, defects).
o Governance (e.g., organizational design, roles/responsibilities, policies/procedures).
o Business Intelligence (e.g., key performance indicators, executive dashboards, reporting).
o Establish, foster, and maintain working relationships with other support groups throughout the Bank, such as Enterprise Risk, IT and Operations.
o Understand their organization structure and responsibilities.
o Ensure that these groups properly prioritize our initiatives.
* Project Management.
o Coordinate efforts across projects.
o Identify and motivate cross-functional project teams.
o Ensure project deadlines are met.
o Ensure effective communication.
SUPERVISORY RESPONSIBILITIES: Will supervise a small team of Optimization analysts or business analysts. Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience

KNOWLEDGE &amp; SKILLS REQUIRED:
* 
   Bachelor&rsquo;s degree required or equivalent experience. 
* 
   CPA, MBA or other advanced degree(s) preferred.
* 
   Six Sigma and/or Project Management certification(s) preferred.
* 
   Three to five years experience in Consumer/Mortgage (Sales, Operations, etc.) required.
* 
   Previous experience managing a team preferred.
* 
   Demonstrated ability to translate business requirements into solutions utilizing a &ldquo;customer-friendly&rdquo; approach.
* 
   Demonstrated ability to direct initiatives with successful results.
* 
   Excellent verbal and written communication skills.
*   Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment required

]]></description>
        <link><![CDATA[http://jcnlx.com/b8989c972ff6405aa811c0f2a9c16ac8105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89183]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 89184
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Sales/Goals Function
o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
o Oversee the complete consumer loan process following approved guidelines.
o Consistently meet or exceed brokerage referral goals as set by management.
o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met.
o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
* Customer Service
o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
* Bank Operations
o Open and maintain full range of retail accounts and services.
o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES: None
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89184]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FORT MYERS, FL, 33901, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Marketing Analyst]]></title>
        <description><![CDATA[
Title: Marketing Analyst
Requisition #: 89186
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Marketing
Posted Date: 11/6/2009


 Requirements





The position can be located at any of our affiliate headquarters.
GENERAL FUNCTION: Develop, design and analyze multifaceted direct marketing programs to drive improved results for lines of business (LOB).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Collaborate with marketing, product, and sales managers to design multiple direct marketing programs focused on delivering business results.
* Analyze marketing program results and leverage analysis to optimize and improve the Bank's direct marketing efforts.
* Coordinate direct marketing campaign-related activities such as modeling, scoring and back-end reporting with internal business partners and external suppliers.
* Support sales force initiatives through reporting and analysis.
* Design and execute reporting for the Bank's marketing programs and customers.
* Summarize and communicate program results with a focus on ROI and customer value.
* Ad hoc reporting and analysis to support requests by the Bank's various regional affiliates.
SUPERVISORY RESPONSIBILITIES: None
Experience

MINIMUM KNOWLEDGE &amp; SKILLS REQUIRED:
&middot;    Bachelor&rsquo;s degree in business, finance, economics, mathematics or related field. 
&middot;    3-8 years database and analytical experience required. Acumen on strategic database marketing.
&middot;    Easily picks up new technology; analytical problem-solver; creative thinker; strong communicator.
&middot;    Basic knowledge of key statistical principles including sample size calculation, design of experiments and familiarity with test designs a plus.
&middot;    Experience with campaign management and relational databases required. Proficient with basic office software (e.g. PowerPoint, Excel, Access). Basic knowledge of SQL, SAS, and Unica Affinium Campaign a plus.

]]></description>
        <link><![CDATA[http://jcnlx.com/066d4821f2234588b24e45885f39d6e5105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89186]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Banking Center Mortgage Loan Originator]]></title>
        <description><![CDATA[
Title: Banking Center Mortgage Loan Originator
Requisition #: 89187
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Work with assigned branch office(s) to ensure awareness of mortgage loan products and policies. * Handle referrals from each branch office and provide appropriate follow-up and feedback. * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills * Strong desire to excel in a competitive environment.

]]></description>
        <link><![CDATA[http://jcnlx.com/16b9f8869ab24f6aad3caaed36b35d7a105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89187]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ANGOLA, IN, 46703, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 89190
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89190]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FORT WAYNE, IN, 46802, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 89191
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment.

]]></description>
        <link><![CDATA[http://jcnlx.com/cba3c862a5864d48af778b8855dede2f105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-89191]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FORT WAYNE, IN, 46802, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 89192
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Mortgage
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* High school diploma or equivalent.
* Minimum one-year customer service, mortgage processing or loan originations experience.
* Broad understanding of residential mortgage loans.
* Proven computer skills with knowledge of windows based applications.
* Knowledge of federal lending regulations governing residential real estate lending.
* Demonstrated leadership and organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
* Ability to learn and apply knowledge of conventional, government, portfolio guidelines and the computer loan application system.

]]></description>
        <link><![CDATA[http://jcnlx.com/8cd4401b85d348a08045145cd88f266f105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89192]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[NEW HAVEN, IN, 46774, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Treasury Management Officer II]]></title>
        <description><![CDATA[
Title: Treasury Management Officer II
Requisition #: 89193
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Under minimal supervision, responsible for new business development of cash management services within assigned relationship groups or territories, generating revenue from sales of cash management services. Responsible for larger and more complex CTM relationships. Help develop less experienced Cash Management Officers. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales of Cash Management products and services (50%) o Devise and execute plan to achieve sales goals o Assist RMs in meeting business service charge and deposit goals o Demonstrate proficiency in sales of all strategic TM products o Demonstrate ability to identify targeted company needs and the ability to offer customized client solutions o Devise and implement calling strategy to meet call quota and sales goals o Develop cross-sell opportunities within existing RM client portfolio o Demonstrate ability to package products after developing relationships with clients * Relationship Group Assignment (20%) o Maintain lines of communications with RMs individually and as a group o Review sales goals with RMs and ensure RMs are advised of calling strategies o Educate and advise RMs of new TM product development initiatives o Assess knowledge level of individual RMs and bring each up to a minimum standard o Assist in proposal generation and other communications to customers o Partner with RMs to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to existing clients o Utilize Treasury Management Reviews as tool to generate cross-sells o Become familiar with nuances of assigned RM business specialty group(s) * Customer Service (10%) o Take ownership and deliver timely resolution of customer issues o Develop knowledge of internal resources for accurate response to customer issues o Communicate recurring or serious product issues to management o Recommend viable solutions to improve customer service * Product Implementation (20%) o Ensure proper account documentation and all requisite agreement execution o Verify accurate pricing o Track implementation progress o Understand and communicate implementation time-line to align with customer expectations o Exhibit proficiency in training clients on various cash management products (53 Direct, Positive Pay, ACH, TransAct, CD ROM checks, etc.) SUPERVISORY RESPONSIBILITIES: While there are no formal supervisory responsibilities, the incumbent is expected to actively participate as a mentor in the Commercial Division's mentoring program and develop appropriate skills to prepare for a supervisory role.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Undergraduate degree in business required or equivalent experience. MBA or advanced degree desirable. CCM certification preferred. 5-7 years experience in a cash management sales environment. Ability to sell with little management supervision. Proven product and sales knowledge sufficient to help mentor new team members. Demonstrated knowledge of a wide array of cash management products. Excellent oral and written skills. Ability to handle multiple TM product sales to multiple clients of diverse industries. Basic proficiency in PC software (MS Office).

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[NAPLES, FL, 34116, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager Huntington]]></title>
        <description><![CDATA[
Title: Financial Center Manager Huntington
Requisition #: 89195
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Two (2) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89195]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[HUNTINGTON, WV, 25728, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89200
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89200]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cleveland, OH, 44197, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (part-time) Lebanon North Bank Mart]]></title>
        <description><![CDATA[
Title: CSR/Teller (part-time) Lebanon North Bank Mart
Requisition #: 89204
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89204]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LEBANON, OH, 45036, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (FT) Burlington BC (Burlington KY)]]></title>
        <description><![CDATA[
Title: CSR/Teller (FT) Burlington BC (Burlington KY)
Requisition #: 89205
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89205]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FLORENCE, KY, 41042, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89206
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89206]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LAKEWOOD, OH, 44107, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Floating CSR - Teller]]></title>
        <description><![CDATA[
Title: Floating CSR - Teller
Requisition #: 88905
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/30/2009


 Requirements





This position is a regional floating Customer Service Representative position. The positon will report
directly to the assigned regional manager. Assigned floater work loction will vary based upon work
location need within specified region. This position will report to one of the following regions:
Downtown Region, Metro North Region, North Region or North Shore Region. All essential duties &amp;
responsibilities listed below apply to Regional Floating Customer Service Representative. Schedule
flexibility is needed.








GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
Northern Gateway Locations:
&bull; 1 N. Wacker, 1 S. Dearborn, 42 E. Ontario, 161 N. Clark, 175 W. Jackson, 222 S. Riverside Plaza, Dearborn &amp; Division, East Loop, Halsted &amp; Monroe, Lakeshore East, Merchandise Mart, Printers Row, Streeterville, Wicker Park, Willis Tower
&bull; Albany Park, Andersonville, Armitage, Avondale, Brickyard, Diversey &amp; Clybourn, Elmwood Park, Lakeview, Lincoln Village, Melrose Park, North &amp; Clybourn, Old Town, Rogers Park, Wrigleyville,
&bull; 800 South Waukegan, Antioch, Fox Lake, Gurnee, Hutchins, Island Lake, Lake Zurich, Libertyville, Lincolnshire, Mundelein, Round Lake Beach, Vernon Hills, Wauconda, Waukegan
&bull; Deerfield, Evanston Downtown, Evanston, Glenview, Highland Park, Lake Forest Downtown, Lake Forest West, Niles-Oakton, Niles-Touhy, Northbrook, Northbrook-Dundee, Skokie, Wilmette
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88905]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Chicago, IL, 60684, USA]]></location>
    </job>
    <job>
        <title><![CDATA[File Room Processor]]></title>
        <description><![CDATA[
Title: File Room Processor
Requisition #: 88917
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Place new files on shelving in loan order, pull paid loan accounts for processing, scan files and prepare to ship to offsite storage. DUTIES &amp; RESPONSIBILITIES: Perform any combination of the following functions: * Pickup and deliver departmental mail. * Scan files to current locations and download into system. * Look up file locations and create reports using tracking software. * Pull paid/closed files for processing. * Box and scan closed paid loan files. * Maintain log of sent box numbers. * Maintain productivity log. * Operate various office machines. * Perform general housekeeping in department. * Meet and maintain production standards as set by the assigned department. * Communicate issues, as needed, to management team. * Perform all work in accordance with established safety procedures. * Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent. * 0-1 year relevant experience * Basic verbal and written communication skills. * Good numerical organization skills. * Basic PC skills. * Attention to detail. * Self-motivation. * Demonstrated ability to work in a team environment.

]]></description>
        <link><![CDATA[http://jcnlx.com/84460fcb6612451d894355e77bd65354105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-88917]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 88920
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FAIRLAWN, OH, 44313, USA]]></location>
    </job>
    <job>
        <title><![CDATA[ACH Lead]]></title>
        <description><![CDATA[
Title: ACH Lead
Requisition #: 88923
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: First level of supervision in assigned Operations department. Facilitates workflow, monitors productivity, and ensures staff compliance with Bancorp policies and procedures. DUTIES &amp; RESPONSIBILITIES: * Workflow Supervision - ~ 60% of time o Coordinate and manage day-to-day workflow in production-oriented department. o Responsible for prioritizing work and delegating tasks to ensure proper coverage of functions. o Oversee and assist in resolving escalated operational and customer service issues and/or employee problems. o Responsible for monitoring individual and team productivity and quality, and providing feedback to management. o Identify and implement work efficiencies through process improvement techniques. o Identify and coordinate implementation of new system features, products and operational procedures for system and processing enhancements. o Demonstrate mastery of all area equipment and related non-exempt responsibilities. Provide back-up support as needed. * Employee Leadership tasks - ~ 30% of time o Ensure that production standards are met and maintained. o Oversee training of new hires, ensuring a full understanding of departmental and Bank procedures as well as individual job responsibilities. Promote teamwork and the cross training of employees. o Communicate to higher management the constructive suggestions of employees, while at the same time communicating to employees the policies, practices, objectives and progress of the Bank. o Monitor the attendance of subordinates and ensure accuracy of hours worked prior to submitting payroll information. o Provide recommendations with regard to performance appraisals, promotions, salary increases, and disciplinary actions for subordinate employees. * Other activities o Perform all work in accordance with established health and safety procedures. o Perform any other duties as assigned. o Attend training as needed. o Perform batch and file deletes. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Associates degree or equivalent experience required. * Four years previous ACH/banking experience is required (includes 2 years pre-requisite experience in Returns, Reclamations, Processing and Customer Service Analyst positions). * Two years of previous supervision experience is required. * High-risk area - requires annual background and credit check. * Previous PC experience necessary and proficiency with 10-key. * Ability to research, recognize and solve problems. * Ability to function in a fast paced environment. * Must have very strong mathematical and decision making skills. * Detail oriented and able to handle multiple tasks simultaneously. * Promote teamwork. * Strong written and verbal communication skills. * Must be a self-motivated individual who is able to work with minimal supervision. * Proficiency in Roscoe, PEP, ACE, RAFT, Word and Excel. * Ability to lead, motivate and provide constructive feedback.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89000
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89000]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Oswego, IL, 60543, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager]]></title>
        <description><![CDATA[
Title: Customer Service Manager
Requisition #: 89050
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89050]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FORT MYERS, FL, 33901, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial Middle Market Team Leader II]]></title>
        <description><![CDATA[
Title: Commercial Middle Market Team Leader II
Requisition #: 88957
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Commercial
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: Oversees a number of Relationship Managers to insure adherence to corporate policy, provides credit and underwriting review as well as over limit credit approval, provides support and direction in the cross selling effort.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Manage the sales process in a specific geographic marketing area.
* Maintains primary relationship contact for a portfolio of existing customers.
* Identifies and facilitate the cross-selling effort of all the bank's services.
* Ensure the overall relationship is managed to the highest profit potential for the bank.
* Identify and facilitate to businesses that do not maintain their primary banking relationship with 5/3, all the bank's services with the ultimate goal of moving the primary banking relationship to 5/3.
* Provide outstanding customer service.
* Meet or exceed goals stated in compensation plan document.
* Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk.
* Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk.
* Participate in various community affairs and projects to promote the image of the bank.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree or equivalent experience. Typically requires 9+ years experience in credit training and underwriting required. Excellent interpersonal skills, written and verbal communications skills required; ability to handle multiple tasks; demonstrated sales and negotiating experience; Word and Excel experience necessary.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88957]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ORLANDO, FL, 32806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88970
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88970]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Dayton, OH, 45412, USA]]></location>
    </job>
    <job>
        <title><![CDATA[WEALTH MGMT ADVISOR - C]]></title>
        <description><![CDATA[
Title: WEALTH MGMT ADVISOR - C
Requisition #: 88988
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Serves as coordinator and trusted advisor for client relationships with more than $1MM in investable assets to ensure the Private Bank experience is delivered. Assembles and collaborates with a customized team of specialists to consistently deliver high-quality customer service and advice-based solutions that simplify financial complexity and achieve the client's goals. Ensures service standards including execution and delivery are achieved. This position is paid via a commissioned basis. DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES Sales * Prospects for clients in a New Business Development capacity by sourcing and building own pipeline of clients / opportunities. * Targets and profiles clients who drive sales results in AUM, Brokerage, Private Bank, Insurance, Wealth Planning, Equity Risk Management. * Effectively profiles client and identifies needs for LOB referrals and cross selling. * Demonstrates highly developed sales client contact and relationship management skills. * Obtains new clients through detailed, targeted business plans. * Earns referrals from clients and Centers of Influence (COI) including the Commercial Division and 3rd party advisors (e.g. Attorney, accountant). Client Experience * Coordinates client relationship to ensure the Private Bank experience is delivered. * Delivers advice-based solutions based on the value ladder and the FTBP story following our Life 360 processes in a consistent manner. * Identifies, assembles and collaborates with a customized team of specialists to deliver high-quality client service. * Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. * Delivers advanced planning techniques through knowledge of complex investment products and services. * Coordinates and collaborates with client third party advisors (e.g., attorney, accountant). * Partners and leverages internal and external service providers to optimize effectiveness and efficiency. * Resolves problems as primary contact for client issues. * Provides client with current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. * Develops and executes an annual account plan appropriate for the service standards, including conducting quarterly/annual reviews and leveraging the appropriate specialists to ensure client needs are being met. * Challenges and collaborates with the client to articulate and achieve their goals. * Manages overall profitability of client relationship. * Ensures process information recorded timely in CRM regarding status and activities. * Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels. * Coordinates as primary point of contact for COI within Bank. * Demonstrates a superior ability to gather information, assesses alternatives, and makes sound recommendations while mitigating risk. * Leads the 90-day client on-boarding process. * Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. * Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * BS/BA Business Administration, Finance, Economics is preferred. * Series 7, 66 (or 63 and 65) and appropriate state required insurance licenses (exception: 7 and 63 in Michigan and Ohio) are required. * Completion AWMA certification within 18 months is required. * CFP is preferred and CFA is encouraged. * Brings a minimum of 8 years of successful sales/client service experience in financial services industry. * Expands knowledge with current trends in Wealth Management and works with specialists to keep up-to-date on products and services. * Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. * Uses effective problem solving and analytical skills. * Represents Private Bank within local community organizations. * Provides a professional presence within professional and community organizations. * Computer / Technical: Ability to use all Microsoft Office software including: Word, Excel, Power Point and Ac.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88988]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND RAPIDS, MI, 49507, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager]]></title>
        <description><![CDATA[
Title: Customer Service Manager
Requisition #: 89114
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES
1.) Manager/HR Function
A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times.
2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89114]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Highland, IN, 46322, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Technology Architect]]></title>
        <description><![CDATA[
Title: Lead Technology Architect
Requisition #: 89110
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 11/6/2009


 Requirements





General Function: 

Apply technical skills to build integration solutions for business and technical projects of a moderate to high level of complexity. Contribute and drive strategy for the team and the bank in areas such as SOA and BPM. Maintain an architectural focus and design solutions that are re-usable, scalable, reliable and meet performance needs.  Provide leadershipin the areas of technical analysis, design, testing, monitoring, troubleshooting and the mentoring of other team members. Promote adherence to bank policies and procedures. Closely follow the bank&rsquo;s Project Management process during project work. Gain an understanding of all of the tools at our team&rsquo;s disposal and drive project decisions toward the most appropriate tool.


Essential Duties &amp; Responsibilities: 
I.          Designand lead implementationsof integration solutions for 5/3&rsquo;s business systems using technologies including Websphere Application Server, Websphere MQ and webMethods.

II.        Design, program, test, and implement applications in a timely and efficient manner in accordance with corporate procedures and standards.

III.       Write, modify, review, analyze and debug code, scripts, XML documents and other machine readable material.

IV.       Must be able to articulate the benefits of integration. Should be able to contribute to philosophical discussions about SOA, ESB and EDA and help drive change within the organization.

V.         Must have the ability to quickly learn new technologies. This includes technologies that we already use as well as technologies that are new to the bank. In order to provide and support integration solutions our team members need at least some understanding of all of the systems that we integrate with.

VI.       Must be able to troubleshoot problems during development and in production. This includes reviewing logs, analyzing dumps, tracing code, etc.

VII.     Analyze requested changes and perform maintenance or apply enhancements to 5/3 integration applications.

VIII.    Play a key role as an individual contributor on projects. Work as part of a project team to determine project requirements, goals, implementation  

IX.       Work with offshore personnel to develop and maintain software solutions. Must be able to write specifications at a level suitable for offshore development. Must also be prepared to review project artifacts including designs and code delivered by the offshore team and make recommendations for improvement.

X.       Develop an understanding of 5/3 Bank&rsquo;s business lines and application systems. Work with other development teams across the bank to build new or enhanced systems.

XI.    Provide training and knowledge sharing with fellow team members and other development groups. Make occasional presentations to technical staff and management.

XII.      Assure projects follow 5/3&rsquo;s Project Management guidelines and meet quality standards.

XIII.    Must have the ability to work on several projects at a time. Must be able to manage time and priorities to ensure that commitments are met and that the lines of communication are flowing to the project managers and key project partners.

XIV.    Participate in process improvement efforts in order to improve the team&rsquo;s efficiency&cedil; improve quality or meet audit or regulatory requirements.

XV.     Continues to develop technical expertise through e-learning, classroom training and other means. Keeps current with trends and technological innovations in the banking and IT industry.

XVI.    Responsible for systems performance and resolution of production incidents, which may require 24hr/day and/or 7 day/week coverage

XVII.   Assume additional responsibilities as assigned.



Supervisory Responsibilities: None


Experience

Minimum Knowledge, Skills and Abilities Required:

1. Bachelor&rsquo;s degree in Computer Science/Information Systems or equivalent combination of education and experience.
2. Good oral and written communication skills.
3. At least 5 years experience in software development.
4. Significant J2EE development experience.
5. Intermediate to expert understanding of integration technologies (MQ, JMS, WebServices, XML, SOAP, EJB&rsquo;s, etc)
6. UNIX experience.
7. Experience gathering user requirements and translating to technical designs.
8. Experience creating project architecture documentation.
9. Experience troubleshooting technical problems.
10. Experience creating test cases and designing test plans.
11. webMethods and/or WebSphere experience is desired but not required.
12. Experience working with offshore teams is desired but not required.
13. Financial Industry knowledge is preferred but not required.

Note to 5/3 Bank Internal Candidates: Significant experience with 5/3 applications can offset a lack of experience in the technical areas listed above as long as the candidate is ready and willing to learn those technologies.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative (Teller)]]></title>
        <description><![CDATA[
Title: Customer Service Representative (Teller)
Requisition #: 89091
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Hanover Park, IL, 60133, USA]]></location>
    </job>
    <job>
        <title><![CDATA[2ND SHIFT RCC ASSOCIATE UNDERWRITER I]]></title>
        <description><![CDATA[
Title: 2ND SHIFT RCC ASSOCIATE UNDERWRITER I
Requisition #: 89079
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Consumer
Posted Date: 11/16/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties related to the underwriting of Consumer Loans and Lines. Collects and verifies vendor work along with stipulations set forth by Direct Lending Underwriters. Serves as a resource to Direct Lending and Retail personnel on any underwriting questions. Provides superior quality service to internal and external customers (Retail Banking Center Managers and vendors). Supports process improvements and business objectives. Accepts additional projects as assigned.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Collects vendor work and presents to Underwriter as appropriate based on product, etc.
* Establishes effective working relationships with vendors.
* Verifies accuracy and completeness of vendor work.
* Collects stipulations set forth by Underwriter to support credit decision (verification of income, tax returns, personal financial statement, trusts and additional supporting documentation, etc.).
* Communicates proactively with Retail Division about needed stipulations.
* Verifies and clears stipulations deemed appropriate by Direct Lending Department.
* Performs the data entry of fields required by Consumer Lending Department for Compliance, Salability and Credit Quality.
* Manages vendor work and credit stipulation pipelines to meet business objectives.
* Reviews pipelines to maximize production and meet stated service quality levels.
* Reports to management on the status of pipelines in relation to established Service Level Agreements and other defined success criteria.
* Provides superior customer service to internal and external customers at all times and demonstrates a professional demeanor.
* Underwriting authority for smaller loan amounts up to $125,000.
SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED:
&middot;    Bachelor&rsquo;s Degree in Business or Finance, or equivalent work experience.
&middot;    Minimum 2 year Consumer Lending or Mortgage Lending experience.
&middot;    Minimum 2 year Consumer Lending or Mortgage Loan processing experience.
&middot;    Underwriting knowledge preferred.
&middot;    Strong decision making capabilities.
&middot;    Superior customer service skills.
&middot;    Strong interpersonal, written and verbal communication skills.
&middot;    Ability to handle multiple tasks and meet deadlines in fast paced environment.
&middot;    Strong analytical and organizational skills.
&middot;    Ability to work independently and in a team environment.
&middot;    Proficient with Microsoft Office programs such as Word, Excel, PowerPoint &amp; Access. 
&middot;    ACAPS knowledge preferred.
&middot;    This is a second shift position (Mon &ndash; Fri 11am &ndash; 8pm)
&middot;    Ability to work rotating Saturdays (one Saturday per month)

WORKING CONDITIONS:
&middot;    Normal Office environment.
&middot;    Extended use of CRT screen and repetitive keyboard movement.
&middot;    May require some overtime.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Customer Service Representative]]></title>
        <description><![CDATA[
Title: Lead Customer Service Representative
Requisition #: 89076
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals.
Hours of Operation: 8am - 5pm
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform basic math functions. Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to perform duties with minimal supervision, which is usually acquired with minimum of 3 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision making and higher level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LEXINGTON, KY, 40592, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (part-time) Landen]]></title>
        <description><![CDATA[
Title: CSR/Teller (part-time) Landen
Requisition #: 89069
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LOVELAND, OH, 45140, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative-PT-Okemos]]></title>
        <description><![CDATA[
Title: Customer Service Representative-PT-Okemos
Requisition #: 89063
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[OKEMOS, MI, 48805, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Licensed Personal Banker/Saginaw]]></title>
        <description><![CDATA[
Title: Retail Licensed Personal Banker/Saginaw
Requisition #: 89057
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89057]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Saginaw, MI, 48602, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Affiliate Division Head of Mortgage I]]></title>
        <description><![CDATA[
Title: Affiliate Division Head of Mortgage I
Requisition #: 89052
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/10/2009


 Requirements




GENERAL FUNCTION: Responsible for the development of residential mortgage loans, and for the development and implementation of mortgage lending objectives, policies, and practices for the assigned geographic region - Small Affiliate. DUTIES &amp; RESPONSIBILITIES: * Direct all activities of the Residential Mortgage Loan Officers and processors including the origination, screening, closing, and processing of mortgage loans. * Develop and maintain strong business contacts with realtors, builders, and developers to originate loans. * Create and recommend new loan programs; evaluate the existing programs and recommend changes to improve those processes. * Develop short and long term goals that are in accordance with Bancorp policies and procedures. * Ensure that all loans are closed and processed efficiently and accurately, and they include all proper documentation. * Be aware of all changes in government regulations pertaining to mortgage lending and ensure that all information is distributed to staff. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * BA required or equivalent experience, MBA preferred. * Minimum 3 years management experience in a mortgage environment. * Basic computer skills. * Innovative thinker and supports change throughout the division. * Ability to handle multiple tasks at one time. * Exceptional communication skills.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89052]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ST. LOUIS, MO, 63112, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Private Banking Relationship Manager]]></title>
        <description><![CDATA[
Title: Private Banking Relationship Manager
Requisition #: 89048
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Manage or share in the management of customer relationships with the guidance of more experienced Private Bankers. The incumbent provides full service banking to selected high income/high net worth individuals.
DUTIES AND RESPONSIBILITIES:
* Meeting the credit needs of individuals in the selected market segment.
* Provides deposit accounts and related fee services to assigned customer base.
* Consults and directs customers to company specialists for advice and implementation (Brokerage, Investment Management).
* Cross-sells all trust and retail services not directly provided by incumbent.
* Builds a referral network to ensure stream of new business prospects.
SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * BS/BA with concentration in business, finance, accounting or equivalent training and experience. (MBA, CFA, CFP, Series 7, 63). * Formal credit training or 3 to 5 years experience in granting credit to affluent individuals or small-to-medium sized business. * Good interpersonal, oral and written communication skills.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[INDIANAPOLIS, IN, 46202, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 89046
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Lithia, FL, 33547, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89044
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89044]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[DEARBORN, MI, 48123, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager]]></title>
        <description><![CDATA[
Title: Customer Service Manager
Requisition #: 89030
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BRADENTON, FL, 34208, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager I]]></title>
        <description><![CDATA[
Title: Financial Center Manager I
Requisition #: 88996
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION:
Responsible and accountable for directing and administering a financial center with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES
Sales/Goals Function
Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met.
Manager/HR Function
Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager.
SUPERVISORY RESPONSIBILITIES:
Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Two (2) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88996]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Des Plaines, IL, 60019, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CLSG Loan Originator]]></title>
        <description><![CDATA[
Title: CLSG Loan Originator
Requisition #: 88992
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential mortgage loans via telephone, face-to-face interview(s), email and/or facsimile with the primary responsibility to marketing, promoting and selling Bank loan products. DUTIES &amp; RESPONSIBILITIES: * Identify and work with customers to assist them in identifying and securing a mortgage loan or other Bank product that is appropriate for the customer's individual financial circumstances. * Source applications through consumer loans declined from the Fifth Third Retail Financial Centers, Realtors, Professional/ Personal relationships and other Fifth Third MLO's. * Develop and maintain referral contacts to source customers for mortgage loan and other Bank loan products (realtors, professional and personal contacts, Fifth Third MLO's). * Gather, compile, and analyze customer financial information (including credit history information, income, assets, investments, debt, prior bankruptcies, judgments, liens and reserves) by interviewing the customer and probing the customer regarding financial needs. * Educate the customer regarding the benefits and risks associated with each loan product, explain various options and variables related to each product, and ultimately make a recommendation regarding the best product(s) for the customer. * Review customer application for Consumer Equity loans and update the ACAPS system on a daily basis including the acceptance/denial of the customer, notes regarding customer conversations, CLSG MLO name and phone number. * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain extensive product knowledge of both Fifth Third Bank and out-broker products, loan structuring to meet customer needs, processing procedures, underwriting and general departmental guidelines. Maintain awareness of various market conditions that may affect the recommendations and advice given to customers. * Review HUD 1 with borrower prior to closing and explain final terms of loan; including closing costs, cash to close, funds back to borrower, when and where the closing will take place. * Engage in sales activities to both sell mortgage and other loan products to customers and cross- sell other bank products. * Assumes overall responsibility for the residential mortgage loan process from application to closing. * Work with the established out broker flow to process, underwrite and close loan via the out broker agreement. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the desktop/laptop. * Utilize the computer for communication and access of daily rates, applicant credit reports, Loan Prospector responses, UNIFI, and managing the out broker relationships. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Mortgage meetings as required by management. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * High school diploma or equivalent mandatory. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88992]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FLORENCE, KY, 41042, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (full-time) York Commons]]></title>
        <description><![CDATA[
Title: CSR/Teller (full-time) York Commons
Requisition #: 89208
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89208]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Dayton, OH, 45412, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial Compliance Analyst]]></title>
        <description><![CDATA[
Title: Commercial Compliance Analyst
Requisition #: 89213
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Risk Management
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Coordinates the execution of the Bank's Commercial Compliance monitoring programs, including reviewing and reporting to external regulatory entities, Board of Directors, and senior management. Educate and train Bank Commercial personnel on compliance issues using formal and informal methods. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: I. Regulatory monitoring A. Executes monthly compliance monitoring of new loans for applicability and adherence to selected banking regulation and summarizes results for timely reporting to divisional management B. Reviews and maintains the Bank's Commercial Home Mortgage Disclosure Act (&quot;HMDA&quot;) Loan Account Register (&quot;LAR&quot; ) monthly C. Reviews and maintains the Bank's Regulation H Exception Report monthly D. Coordinates review and completion of Bank's non-originated loans' review and notification communications E. Perform monthly reviews of and maintain the Bank's Community Reinvestment Act (&quot;CRA&quot;) data listing related to commercial loans II. Report Submission A. Coordinates and performs reviews for external regulatory reporting (HMDA, CRA, etc.) B. Coordinates and performs reviews for Board of Director reporting (Regulation H, etc.) C. Coordinates and performs reviews for Senior Management reporting (Monthly monitoring, Non-originated loans, Approval Rates, etc.) III. Maintain Policies and Procedures A. Assist in the interpretation and implementation of compliance procedures related to new/revised lending regulations or modification to existing procedures B. Assists in maintaining the Commercial Loan Manual related to regulatory compliance regulation and issues C. Instructs Bank's Commercial personnel regarding Commercial compliance procedures SUPERVISORY RESPONSIBILITIES: * Advise Department's management/personnel on applicable compliance regulations and issues. Counsels Bank Commercial personnel regarding existing, revised, and newly implemented compliance procedures. Limited direct personnel supervision expected. Significant interaction with Bancorp Legal Department Compliance personnel expected and limited interaction with federal and state banking regulators expected.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's Degree preferred along with some experience involving legal research and/or commercial lending procedures (2-4 years). Work requires excellent verbal and written communication and ability to read, understand, and interrupt various regulatory pronouncements (i.e. Federal Reserve, Interagency, etc.) Excellent interpersonal skills needed to communicate established procedures and resolve compliance questions/problems from Bank personnel. Work requires knowledge of and learning ability for various computer applications/systems. Work requires the ability to perform work with little to nominal supervision.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89213]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Investment Executive]]></title>
        <description><![CDATA[Title: Investment Executive
Requisition #: 89214
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex financial profiles. Accountable for sales of full range of securities products, and achieve targeted securities fee income goals within assigned territory. Design and customize coaching sessions to train bankers on investment strategies and product solutions. Conduct solo and joint appointments with bankers and assist them in efficiently identifying potential clients and closing the sales. Maintain presence within the bank to develop strong relationships and credibility with internal and external clients. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Achieving sales goals while serving the clients' best interests. * Plan and conduct individual and group coaching sessions with retail bank employees. * Develop and conduct client meetings to review existing accounts and close sales individually and jointly with licensed bankers. * Handle daily client needs and problems and prioritize and delegate tasks to resolve. * Post-appointment follow up to maintain relationships and develop referrals from existing client base. * Manage sales planning for self and for team to drive sales, and achieve designated goals and financial results. * Maintain comprehensive knowledge of all financial products through self-study, periodicals, and appropriate coursework. * Ability to delegate tasks and follow-through. * Prepare necessary internal reports for sales tracking. * Coordinate and communicate with team on daily basis to insure accurate completion of accountabilities. * Conduct internal and external seminars. * Prioritize client needs and introduce services of other Fifth Third Bank employees, i.e. loans, estate planning, deposits. SUPERVISORY RESPONSIBILITIES: * Serves as a coach and mentor for licensed bank employees. * Thoroughly organize, share and prepare licensed bankers with tools and skills needed to be successful. * Guide and promote progress toward established goals for team. * Recognize and reward achievement of goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Prior Brokerage Industry Experience. * Series 7, Series 63, and State Insurance License 65. * Motivated by commission sales, recognition programs, and internal sales competition among co-workers. * Ability to motivate others in a team environment. * Ability to transfer knowledge through highly developed coaching and teaching skills - can relay complex products and processes. * Demonstrated ability to simplify and communicate complex financial concepts. * Proven experience in building strong internal and external client relationships. * Highly developed knowledge of the securities business, investment products and financial solutions. * Highly developed sales and presentation skills.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89214]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[SARASOTA, FL, 34232, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Investment Executive]]></title>
        <description><![CDATA[Title: Investment Executive
Requisition #: 89215
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex financial profiles. Accountable for sales of full range of securities products, and achieve targeted securities fee income goals within assigned territory. Design and customize coaching sessions to train bankers on investment strategies and product solutions. Conduct solo and joint appointments with bankers and assist them in efficiently identifying potential clients and closing the sales. Maintain presence within the bank to develop strong relationships and credibility with internal and external clients. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Achieving sales goals while serving the clients' best interests. * Plan and conduct individual and group coaching sessions with retail bank employees. * Develop and conduct client meetings to review existing accounts and close sales individually and jointly with licensed bankers. * Handle daily client needs and problems and prioritize and delegate tasks to resolve. * Post-appointment follow up to maintain relationships and develop referrals from existing client base. * Manage sales planning for self and for team to drive sales, and achieve designated goals and financial results. * Maintain comprehensive knowledge of all financial products through self-study, periodicals, and appropriate coursework. * Ability to delegate tasks and follow-through. * Prepare necessary internal reports for sales tracking. * Coordinate and communicate with team on daily basis to insure accurate completion of accountabilities. * Conduct internal and external seminars. * Prioritize client needs and introduce services of other Fifth Third Bank employees, i.e. loans, estate planning, deposits. SUPERVISORY RESPONSIBILITIES: * Serves as a coach and mentor for licensed bank employees. * Thoroughly organize, share and prepare licensed bankers with tools and skills needed to be successful. * Guide and promote progress toward established goals for team. * Recognize and reward achievement of goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Prior Brokerage Industry Experience. * Series 7, Series 63, and State Insurance License 65. * Motivated by commission sales, recognition programs, and internal sales competition among co-workers. * Ability to motivate others in a team environment. * Ability to transfer knowledge through highly developed coaching and teaching skills - can relay complex products and processes. * Demonstrated ability to simplify and communicate complex financial concepts. * Proven experience in building strong internal and external client relationships. * Highly developed knowledge of the securities business, investment products and financial solutions. * Highly developed sales and presentation skills.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89215]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Duluth, GA, 30099, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Recruiter III (Executive)]]></title>
        <description><![CDATA[Title: Recruiter III (Executive)
Requisition #: 89217
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Human Resources / Staff
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Responsible for all phases of the senior level professional and/or technical recruitment and selection process for a specific division/department, including sourcing, interviewing, and coordinating job offers/transfers. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Ensures receipt of completed requisition for all job postings. Works closely with HR Coordinator to ensue pertinent information is input into all internal and external posting systems. * Assists recruiting administration manager in the development of advertisements and places them in appropriate newspaper, magazine, etc. * Plays a strong professional sales role while recruiting, screening, testing and interviewing applicants for exempt professional level positions. (a) Conducts screening interviews with qualified primarily exempt professional candidates from the internal job posting system and from external applicants. (b) Screens out those candidates who do not meet the minimum qualifications for the specific job, records reasons for rejection and informs candidates. (c) Refers qualified applicants to respective department manager. Works with HRC to coordinate interview schedules with others as needed. (d) Sells the candidate on the benefits of working for Fifth Third Bank, both personally and professionally. (e) Provides guidance and direction to HRC to perform reference checks as necessary. (f) Ensures that all necessary pre-hire testing for all candidates has been performed. * Provides guidance and direction to HRC to track and complete all applicant information in the application tracking system. * Negotiates compensation package with HRRM and hiring manger and extends offer to candidate. Negotiates additional perquisite benefits as needed: relocation, sign on bonus, etc. * Works closely with HRC to prepare all documentation necessary for the start of employment and orientation. * Plays a key role in organizing the efforts associated with the college recruiting program. * Works closely with HRRM to develop a strategic staffing plan to meet the needs of the division/department. * Develops and maintains positive working relationships with senior managers. Seek out and develop positive relationships with internal and external clients to maintain a pool of qualified job applicants. Develops and maintains relationships with external employment sources, including graduate and undergraduate placement offices, research firms, and employment agencies in an effort to maintain an effective recruitment program. * Recommends new or revised policies and procedures that support corporate objectives and streamline the recruitment process. SUPERVISORY RESPONSIBILITIES: * May provide guidance and direction to HR Coordinator and less senior recruiters.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Education and Experience: Bachelor's degree in HR or business related field required. Minimum of five years of relevant recruitment experience required. Other related requirements/experience: Previous customer service and HR experience preferred. Must be well organized and able to coordinate multiple tasks and requests. Excellent problem solving skills are essential. Must be able to demonstrate recruitment networking and creative sourcing skills. Ability to interact well with all organizational levels. Ability to work independently. Integrity - maintains confidentiality at all times. Verbal and written communications skills are essential. Computer/Technical: Must possess PC technical aptitude.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89217]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Systems Operations Support - Voice I]]></title>
        <description><![CDATA[
Title: Systems Operations Support - Voice I
Requisition #: 89220
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Reviews, analyzes and maintains telephony systems and voice mail service. Has programming responsibilities for PBX systems. Provides customer support to 5/3 user base via work order system. 
DUTIES &amp; RESPONSIBILITIES:
1. Provides PBX programming for all moves, adds and changes in the appropriate office locations.
2. Performs regular eminence/repair administration on voicemail systems. 
3. Maintains accurate records of repairs, relocations and installations.
4. Performs AVAYA programming, reporting and other functions related to PBX and key systems.
5. Performs moves, adds, changes and deletes on voicemail systems (Audix, Octel).
6. Maintains telecomm inventory (returning defective equipment, organizing new shipments, etc.)
7. Performs daily backups on PBX (including announcements).
8. Tracks all active and inactive lines in telecommunications database.
9. Other duties as required.
SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Bachelor's degree or equivalent
1-3 years of Avaya PBX programming experience.
Excellent communication skills
Cisco VOIP and Unity experience desireable

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89220]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Business Banking Group Team Lead II]]></title>
        <description><![CDATA[
Title: Business Banking Group Team Lead II
Requisition #: 89221
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




GENERAL FUNCTION: Under minimal supervision, supervises a team of 5 to 10 Business Banking Officers (BBOs) on deals with small to medium sized businesses. Establishes sales goals for team members, and ensures that team members meet and strive to exceed goals, and adhere to the Bank's policies and procedures. Is responsible for both individual and team's new business development. Mentors team members, especially on more complicated loan structures. Helps to develop less experienced BBOs. Manage an existing portfolio of bank customers to include reviewing and underwriting credit requests, ensure appropriateness and satisfaction level of existing services provided, and cross sell all bank services. Identify and solicit prospects for the bank's services. Handle larger and more complex business relationships. Provide financial counseling to customers and assist assigned Banking Center Managers with business development efforts, lending requests and cross selling. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Oversee a number of BBOs in an assigned region to ensure adherence to corporate policy, provide credit and underwriting review as well as credit approval, provide support and direction in the cross selling effort. Conduct joint calling efforts with assigned BBOs and assigned Banking Center Managers to foster new business and cross-selling opportunities. Oversee an Administrative Assistant. * Manage existing portfolio and assist a number of BBOs to manage existing portfolios as well. Responsibilities include: o Identify cross-sell opportunities for the Bank's services o Assist assigned BBOs to meet/exceed goals for deposits, fee income, loan growth and calls o Monitor customer performance, ability and industry to determine level of risk o Provide timely response to requests for extension of credit by approving loans within established lending limit or make recommendations on loans requiring higher approval authority o Negotiate structure with customers appropriate for the risk o Provide timely response to documenting and funding loans o Identify problem accounts and with the assistance of other departments, determine strategy * Conduct on-going business development efforts. Responsibilities include: o Identify businesses that are not customers of Fifth Third o Assist assigned BBOs and assigned Banking Center Managers to call on non-customers; negotiate transactions; cross sell the Bank's products and services; obtain approval for new loan requests * Ensure administration of existing portfolio adheres to the Bank's guidelines. Responsibilities include: o Monitor exception reports for assigned accounts and assigned BBOs. Identify problem areas and recommend corrective action. o Monitor past due reports and make recommendations for changes to risk ratings, strategy of loans on administrative status, non-accrual status or charge-off. Ensure that quarterly reports are completed for loans on Administrative Status and assist in the work out of problem loans as needed. * Participate in various community affairs and projects to promote the image of the Bank. SUPERVISORY RESPONSIBILITIES: Provide employees timely, candid and constructive performance feedback; develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth; develop appropriate talent pool to ensure adequate bench strength and succession planning; recognize and reward employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in accounting, finance or related business field and 4 to 8 years commercial lending experience. Excellent interpersonal skills, written and verbal communications skills required; ability to handle multiple tasks; demonstrated sales and negotiating experience; formal credit training and underwriting experience preferred; ability to analyze complex financial data. Word and Excel experience necessary.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89221]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Sunrise, FL, 33322, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager - Seminole]]></title>
        <description><![CDATA[
Title: Customer Service Manager - Seminole
Requisition #: 89226
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/17/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89226]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[INDIAN SHORES, FL, 33785, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Group Manager, Applications Development]]></title>
        <description><![CDATA[
Title: Group Manager, Applications Development
Requisition #: 89227
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Coordinates systems analysis and applications development activities through direct and indirect staff.  Responsibilities would include ACE, ECIF, and Call Center technology.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Directs development teams in areas of scheduling, technical direction, future planning, and standard development practices.
* Participates in budgeting and capital equipment processes and quality improvement activities for the development organization.
* Meets scheduled milestones to ensure project/program objectives are met in a timely manner and has an in-depth knowledge of the principals, theories, practices and techniques for managing the activities related to planning, managing and implementing systems analysts and applications development projects and programs.
SUPERVISORY RESPONSIBILITIES: Supervises a team of Systems and Business Analysts and developers. Responsible for career development, training, and salary administration.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 
* Bachelor's degree in Computer Science/Information Systems or equivalent combination of education and experience.
* Good oral and written communication skills. 
* Proven Knowledge in one or more applications or systems.
* Typically has 7-10 years of IT and business work experience including managing team(s) in a systems analysis and/or programming functions.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89227]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Professional]]></title>
        <description><![CDATA[
Title: Customer Service Professional
Requisition #: 89243
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/12/2009


 Requirements





Call Center is open:
Monday &ndash; Friday, 7:00am &ndash; 8:00pm
Saturday - 8:30am &ndash; 5:00pm
Closed on Sunday
Shifts available include one day off during the week in exchange for working Saturdays
Positions start at $12/ hour and offer monthly incentives!

GENERAL FUNCTION
Handles customer telephone calls providing outstanding customer service. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs.

ESSENTIAL DUTIES &amp; RESPONSIBILITIES
&middot;    Handles customer calls in a professional, courteous manner
&middot;    Provides accurate information to the customer. Explains products and policies so the customer can understand
&middot;    Takes every step possible to answer the customer's question or solve the problem during the call, without transferring the customer to another employee or department. When follow-up is required, doing so within the timeframe committed to the customer.
&middot;    Follows departmental policies and procedures, particularly in regards to customer confidentiality
&middot;    Accurately enters or confirms customer information into database; initiates and/or completes proper request forms in assisting customers
&middot;    Effectively uses computer systems for tracking, information gathering, and/or troubleshooting
&middot;    Educates the customer about Bank products and services and up sells and cross-sells other products based on the customer's needs
&middot;    Suggest improvements and changes to processes and policies to improve productivity or customer satisfaction
&middot;    Continually learning and developing knowledge of Bank products and services
&middot;    Perform any other duties assigned
SUPERVISORY RESPONSIBILITIESNone



Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

* High school education or equivalent
* Must be able to perform data entry and basic computer skills
* Knowledge of banking products and procedures helpful
* Excellent customer service skills and the ability to articulate and explain information clearly
* Previous customer service or call center experience preferred
* Excellent telephone communication skills are essential
* Must be able, and willing to learn about Bank products and services
* Good problem solving skills

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89243]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Licensed Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Licensed Personal Banker
Requisition #: 89245
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/9/2009


 Requirements




***Series 6, 63 and life licenses required for this position***
GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Sales/Goals Function
o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management.
o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
o Oversee the complete consumer loan process following approved guidelines.
o Consistently meet or exceed brokerage referral goals as set by management.
o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company.
o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events.
o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities.
o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools.
o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met.
o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process.
* Customer Service
o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place.
o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues.
o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring.
o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance.
* Bank Operations
o Open and maintain full range of retail accounts and services.
o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure.
o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES: None
Experience

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89245]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Canton, MI, 48188, USA]]></location>
    </job>
    <job>
        <title><![CDATA[WEALTH MGMT ADVISOR - C]]></title>
        <description><![CDATA[
Title: WEALTH MGMT ADVISOR - C
Requisition #: 89271
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 11/10/2009


 Requirements




GENERAL FUNCTION: Serves as coordinator and trusted advisor for client relationships with more than $1MM in investable assets to ensure the Private Bank experience is delivered. Assembles and collaborates with a customized team of specialists to consistently deliver high-quality customer service and advice-based solutions that simplify financial complexity and achieve the client's goals. Ensures service standards including execution and delivery are achieved. This position is paid via a commissioned basis. DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES Sales * Prospects for clients in a New Business Development capacity by sourcing and building own pipeline of clients / opportunities. * Targets and profiles clients who drive sales results in AUM, Brokerage, Private Bank, Insurance, Wealth Planning, Equity Risk Management. * Effectively profiles client and identifies needs for LOB referrals and cross selling. * Demonstrates highly developed sales client contact and relationship management skills. * Obtains new clients through detailed, targeted business plans. * Earns referrals from clients and Centers of Influence (COI) including the Commercial Division and 3rd party advisors (e.g. Attorney, accountant). Client Experience * Coordinates client relationship to ensure the Private Bank experience is delivered. * Delivers advice-based solutions based on the value ladder and the FTBP story following our Life 360 processes in a consistent manner. * Identifies, assembles and collaborates with a customized team of specialists to deliver high-quality client service. * Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. * Delivers advanced planning techniques through knowledge of complex investment products and services. * Coordinates and collaborates with client third party advisors (e.g., attorney, accountant). * Partners and leverages internal and external service providers to optimize effectiveness and efficiency. * Resolves problems as primary contact for client issues. * Provides client with current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. * Develops and executes an annual account plan appropriate for the service standards, including conducting quarterly/annual reviews and leveraging the appropriate specialists to ensure client needs are being met. * Challenges and collaborates with the client to articulate and achieve their goals. * Manages overall profitability of client relationship. * Ensures process information recorded timely in CRM regarding status and activities. * Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels. * Coordinates as primary point of contact for COI within Bank. * Demonstrates a superior ability to gather information, assesses alternatives, and makes sound recommendations while mitigating risk. * Leads the 90-day client on-boarding process. * Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. * Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * BS/BA Business Administration, Finance, Economics is preferred. * Series 7, 66 (or 63 and 65) and appropriate state required insurance licenses (exception: 7 and 63 in Michigan and Ohio) are required. * Completion AWMA certification within 18 months is required. * CFP is preferred and CFA is encouraged. * Brings a minimum of 8 years of successful sales/client service experience in financial services industry. * Expands knowledge with current trends in Wealth Management and works with specialists to keep up-to-date on products and services. * Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. * Uses effective problem solving and analytical skills. * Represents Private Bank within local community organizations. * Provides a professional presence within professional and community organizations. * Computer / Technical: Ability to use all Microsoft Office software including: Word, Excel, Power Point and Ac.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89271]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Atlanta, GA, 30309, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Senior DE Underwriter]]></title>
        <description><![CDATA[
Title: Senior DE Underwriter
Requisition #: 89273
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/10/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties related to the underwriting of residential mortgage loans. May also be responsible for the leadership of an underwriting team. Renders underwriting decisions and subsequent clearing conditions to ensure credit guidelines are met. Proactive in communicating the decisions to the Loan Originators, as well as serving as a resource to Residential Mortgage personnel on underwriting questions. Ensures team follows determined workflow, thereby meeting service level agreements that have been identified. Responsible for not only ensuring productivity levels of the team are met, but also ensures credit quality meets all defined standards. Handles complex underwriting decisions requiring senior knowledge and/or unique problem solving abilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Utilize all systems in place, including automated underwriting to underwrite files in a timely manner. * Underwrite conventional, portfolio loans, and FHA/VA loans. * Manage expected service levels related to decision and condition clearing. * Update information on processing and underwriting systems to verify, add, delete or waive conditions. * Contact Loan Originators with the decision on the loan immediately after underwriting the file. * Monitor quality levels of each underwriter to ensure adherence to standards. * Ensure team is providing a high level of customer service to internal and external customers. * Determine success rate of meeting certain benchmarks, and update required team performance reports. * Retrieve, review, distribute, and discuss reports related to the underwriting team. * Monitor compliance issues, including that all team members attend required meetings and that all staff are in compliance with state and federal regulations. * Provide feedback to other staff and loan officers. * Demonstrate leadership skills as a team player by providing superior customer service, being flexible and approachable. * Responsible for appropriate section of HMDA Worksheet. * Review exception reports to ensure completion of all tasks. * Serve as an intermediary for loan issues with the Regional Sales Managers. * Actively participate in ongoing efforts to continually improve customer service for internal and external customers. * Perform personnel tasks for the team such as time sheets, coaching, and identifying training needs. * Assist in training new hires. * Maintain knowledge of Fifth Third Mortgage Company policies and procedures in addition to private investors, government investors and portfolio Credit Policy and Guidelines. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Four year degree or equivalent experience required. Must have one to three years experience in Underwriting or POS experience (experience with automated underwriting engines). In-depth knowledge of conventional, government and portfolio lending guidelines. Knowledge of the complete mortgage lending process. Knowledge of financial analysis techniques. Previous management experience preferred. High degree of attention to detail. Demonstrated organizational skills. Demonstrated leadership skills. Strong written and verbal communications skills. Demonstrated teamwork and customer service skills. Strong PC skills (MS Office) required, must have experience with Mortgage origination systems, platforms tools and technology. Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired. Ability to make decisions in a time sensitive manner.

]]></description>
        <link><![CDATA[http://jcnlx.com/306dae9f017d4a238cbd803dd3baf38f105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89273]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[OAK LAWN, IL, 60455, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Payment Processor II]]></title>
        <description><![CDATA[
Title: Payment Processor II
Requisition #: 89274
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/17/2009


 Requirements




GENERAL FUNCTION: A payment processor prepares transactions for deposit by performing a variety of routine duties in a production environment by following well-defined and established processing procedures. Requires the utilization of a computer-based software unique to the area. DUTIES &amp; RESPONSIBILITIES: * Manually extract payments from envelopes, separating and sorting checks and invoices in order to prepare deposit in accordance with client specifications and required workflow. * Accurately input payment amounts read from the legal line of the checks into unique software application using a PC. * Read and follow specific instructions, which are unique for each account, to accurately prepare deposit. * Collect and prepare check copies for re-association where applicable. * Physically re-associate check copies with invoices and envelops by matching and stapling the check copy, invoice, and envelope together in accordance to customer requirements. * Sort completed batches in outgoing mail area to be returned to the client. * Meet or exceed department productivity standard of 85 items per hour while completing all of the duties listed above. * Maintain a quality standard of 99.9863% (1 error in every 7,300 items processed) while completing all of the duties listed above. * Ability to process all lockbox accounts regardless of complexity. * Serves as a training resource for entry level processors. * Has the knowledge and understanding of all areas of lockbox. * Takes responsibility to ensure all customer deadlines and SLA's are met. * Viewed as an exceptional team player. * Perform all work in accordance with established processing procedures. * Perform general housekeeping in and around work environment. * Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent. * 2 - 5 years lockbox experience. * Ability to lift objects up to 25 lbs. * Strong hand to eye coordination. * Must be able to sit for long periods of time. * 10 key or data entry skills helpful. * Computer literate. * Strong organizational skills. * The successful candidate will possess all of the skills above and be highly motivated to perform in a production environment.

]]></description>
        <link><![CDATA[http://jcnlx.com/fbee525689c24303ba510cd26ec989af105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89274]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager II/Dewitt Branch]]></title>
        <description><![CDATA[
Title: Financial Center Manager II/Dewitt Branch
Requisition #: 89286
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 11/10/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
SEE JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES
Sales/Goals Function
Lead the Sales function for the financial center, setting the example and tone for a strong sales environment.
Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products.
Oversee the complete consumer loan process.
Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate.
Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company.
Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed.
Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met.
Manager/HR Function
Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities.
Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities.
Hold team responsible for the ability to interchange duties as necessary.
Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience


]]></description>
        <link><![CDATA[http://jcnlx.com/b48e1d5851254ae9a43e1f0b17473bb3105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89286]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[DEWITT, MI, 48820, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 89288
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 11/13/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment.

]]></description>
        <link><![CDATA[http://jcnlx.com/202e07afde2945dbae7a84c4368ba234105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89288]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[PITTSBURGH, PA, 15295, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller - Part Time - Georgetown N, Ft. Wayne]]></title>
        <description><![CDATA[
Title: CSR/Teller - Part Time - Georgetown N, Ft. Wayne
Requisition #: 89301
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/16/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/b9092bfe793d47a9a8b5b7f16abdbd61105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89301]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FORT WAYNE, IN, 46802, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 89305
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
        <link><![CDATA[http://jcnlx.com/9a114803d973488ca56ec6dc42126e97105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89305]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Naples, FL, 34116, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Small Business Banker - Floating]]></title>
        <description><![CDATA[
Title: Small Business Banker - Floating
Requisition #: 89308
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




This position will start as a floating position covering the following areas: Concord, Mt. Pleasant, Midland, Kannapolis, Landis, Harrisburg, and Davidson - Renaissance financial center.
GENERAL FUNCTION: The Small Business Banker (SBB) is responsible for providing business and consumer products and services to small business customers with aggregate borrowing needs of less than $500,000 and sales of up to $3 million. Manage the financial center small business portfolio including developing, retaining and growing customer relationships. Identify new business and cross-sell opportunities. Demonstrate Fifth Third Bank Core Values in all actions: Integrity, Teamwork &amp; Collaboration, Respect &amp; Inclusion, and Accountability. DUTIES AND RESPONSIBILITIES: * Pro-actively call (both in-person and by phone) potential and existing customers to successfully retain and grow small business relationships. * Identify cross sell opportunities by consistently profiling all customers to recognize the total banking needs and increase products per household. * Develop, maintain and cooperate with key internal partners (such as business banking, commercial, treasury management, mortgage, etc.) to ensure customer relationships are aligned to the appropriate areas of expertise. * Develop detailed plans to meet or exceed assigned sales and customer service goals. * Responsible for completing all training on schedule including small business sales, prospecting, networking and product knowledge. * Originate deposit accounts, completing all required opening and documentation procedures. * Originate, manage, and report blitz activity for the assigned Financial Center business products. * Originate business credit applications, forwarding completed applications to the BLC for credit decisions. * Complete administrative duties related to loans and depository accounts. * Community outreach including placing outbound phone calls, employer on-site meetings, conducting educational seminars, and being active in the community (e.g. local events, chamber of commerce). * Coach and mentor branch team to uncover small business sales opportunities and drive referrals. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * College degree or equivalent experience. * Prior sales experience in a goal and/or commission-based environment. * Effective communication in written, verbal, and presentation formats. * Organizational, problem-solving and teamwork abilities. * Self-discipline and self-motivation. * Ability to understand retail policies and procedures in order to utilize good judgment in making sound decisions. * Ability to present a professional image to the public. * Ability to perform math functions with capability to analyze credit and financial information. * Computer skills such as MS Office (Outlook, Excel, Word, PowerPoint, etc.).

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89308]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charlotte, NC, 28243, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Small Business Banker - Floating]]></title>
        <description><![CDATA[
Title: Small Business Banker - Floating
Requisition #: 89309
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




This position will begin as a floating position covering the following areas: Charlotte (Tyvola Rd., Tryon St., Park Rd., Cotswold, Eastland, University, Mallard Creek, Sunset Rd., Oakdale), Huntersville, Davidson, and Cornelius.
GENERAL FUNCTION: The Small Business Banker (SBB) is responsible for providing business and consumer products and services to small business customers with aggregate borrowing needs of less than $500,000 and sales of up to $3 million. Manage the financial center small business portfolio including developing, retaining and growing customer relationships. Identify new business and cross-sell opportunities. Demonstrate Fifth Third Bank Core Values in all actions: Integrity, Teamwork &amp; Collaboration, Respect &amp; Inclusion, and Accountability. DUTIES AND RESPONSIBILITIES: * Pro-actively call (both in-person and by phone) potential and existing customers to successfully retain and grow small business relationships. * Identify cross sell opportunities by consistently profiling all customers to recognize the total banking needs and increase products per household. * Develop, maintain and cooperate with key internal partners (such as business banking, commercial, treasury management, mortgage, etc.) to ensure customer relationships are aligned to the appropriate areas of expertise. * Develop detailed plans to meet or exceed assigned sales and customer service goals. * Responsible for completing all training on schedule including small business sales, prospecting, networking and product knowledge. * Originate deposit accounts, completing all required opening and documentation procedures. * Originate, manage, and report blitz activity for the assigned Financial Center business products. * Originate business credit applications, forwarding completed applications to the BLC for credit decisions. * Complete administrative duties related to loans and depository accounts. * Community outreach including placing outbound phone calls, employer on-site meetings, conducting educational seminars, and being active in the community (e.g. local events, chamber of commerce). * Coach and mentor branch team to uncover small business sales opportunities and drive referrals. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * College degree or equivalent experience. * Prior sales experience in a goal and/or commission-based environment. * Effective communication in written, verbal, and presentation formats. * Organizational, problem-solving and teamwork abilities. * Self-discipline and self-motivation. * Ability to understand retail policies and procedures in order to utilize good judgment in making sound decisions. * Ability to present a professional image to the public. * Ability to perform math functions with capability to analyze credit and financial information. * Computer skills such as MS Office (Outlook, Excel, Word, PowerPoint, etc.).

]]></description>
        <link><![CDATA[http://jcnlx.com/f91af446a39343f285fe97060e3c63cd105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89309]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charlotte, NC, 28243, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 89311
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than $55 million in core deposits and generating over $1.5 million in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[UPPER ARLINGTON, OH, 43221, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89315
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/13/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[AKRON, OH, 44334, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89316
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FRANKFORT, KY, 40622, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89317
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89317]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FRANKFORT, KY, 40622, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part Time Customer Service Representative/ Teller]]></title>
        <description><![CDATA[
Title: Part Time Customer Service Representative/ Teller
Requisition #: 89319
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/16/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
PMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[TAMPA, FL, 33603, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89320
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/13/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[AKRON, OH, 44334, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89323
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89323]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[St. John, IN, 46373, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative Portsmouth]]></title>
        <description><![CDATA[
Title: Customer Service Representative Portsmouth
Requisition #: 89324
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89324]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[PORTSMOUTH, OH, 45663, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (PT) Monfort Heights FC]]></title>
        <description><![CDATA[
Title: CSR/Teller (PT) Monfort Heights FC
Requisition #: 89329
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/13/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
CSR/MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89329]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BEVIS, OH, 45247, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (full-time) Sulphur Grove]]></title>
        <description><![CDATA[
Title: CSR/Teller (full-time) Sulphur Grove
Requisition #: 89330
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
(fullMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89330]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Huber Heights, OH, 45424, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR (Teller) PART TIME-HELMS]]></title>
        <description><![CDATA[
Title: CSR (Teller) PART TIME-HELMS
Requisition #: 89331
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/13/2009


 Requirements




GENERAL FUNCTION:  PART TIME
Location: 3785 Plainfield NE, Grand Rapids, MI 49505
Schedule: 
Monday   11:00-5:30, Friday 11:00-5:30 and everyother Saturday 9:00-12:30
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89331]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND RAPIDS, MI, 49507, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89332
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89332]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FERRYSBURG, MI, 49409, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (part-time) Landen Bank Mart]]></title>
        <description><![CDATA[
Title: CSR/Teller (part-time) Landen Bank Mart
Requisition #: 89333
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/16/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89333]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MAINEVILLE, OH, 45039, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part Time- Customer Service Representative/ Teller]]></title>
        <description><![CDATA[
Title: Part Time- Customer Service Representative/ Teller
Requisition #: 89361
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-89361]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[NAPLES, FL, 34116, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/ Teller- Part Time- Flint Beecher/Ballenger]]></title>
        <description><![CDATA[
Title: CSR/ Teller- Part Time- Flint Beecher/Ballenger
Requisition #: 89363
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




For the sixth year in a row, Fifth Third Bank has been named one of Metro Detroit's &quot;101 Best &amp; Brightest Companies to Work For&quot;.
Part time position, 20-25 hours/wk. Must be available to attend three weeks of full time training upon hire and be able to work a flexible schedule within our hours of operation (M-Th 9-5, Fri 9-6 and Sat 9-1).
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89363]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Flint, MI, 48503, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 89364
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/12/2009


 Requirements




After three free weeks of successful training, the schedule will be Monday-Friday from 9:00 am-5:30 pm and every other Saturday.
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-89364]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-27</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BANGOR, MI, 