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<jobs>
    <job>
        <title><![CDATA[CSR (Teller) PART TIME-HUDSONVILLE]]></title>
        <description><![CDATA[
Title: CSR (Teller) PART TIME-HUDSONVILLE
Requisition #: 88503
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: PART TIME CSR
Must be able available to train Full Time for three weeks, training is mandatory.
Location: 2855 Port Sheldon Rd., Hudsonville, MI 49426
The current part time schedule, must remain flexible for any scheduling changes.
Payweek
Mon 8:45 to 5:15
Thurs 9:00 to 5:15
Fri 12:00 to 5:15
Sat 9:00 to 12:15 = 23hrs
Non Pay Week
Thurs 9:00 to 5:15
Fri 9:00 to 5:15
Sat 9:00 to 12:15 = 17.75hrs Total - 40.75
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[HUDSONVILLE, MI, 49426, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Sr. CSR/Teller - Part Time - Meadows]]></title>
        <description><![CDATA[
Title: Sr. CSR/Teller - Part Time - Meadows
Requisition #: 88505
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires in-depth knowledge of retail policies and procedures in order to perform the essential duties with minimal supervision, which is usually acquired with a minimum of 2 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[TERRE HAUTE, IN, 47807, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Funding Desk Manager II]]></title>
        <description><![CDATA[
Title: Funding Desk Manager II
Requisition #: 88516
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Operations
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: Actively identify, quantify, and assess current and evolving legal risk and other potential exposure to the Bancorp. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Possess a working knowledge of the Commercial Loan Policies of Fifth Third Bancorp. * Supervise the funding of all Commercial loans within the specific affiliate. * Possess an understanding of the various ways of funding commercial loans. * Understand the organizational structure, key management personnel, and primary objectives of the Commercial Division of Fifth Third Bank. * Understand the issues and concerns of internal audit and outside regulatory bodies and their impact on the Commercial Division and how they are related to the funding of commercial loans. * Maintain and develop a sound foundation in all area of commercial loan documentation. This includes keeping abreast of changing legal situations, industry trends, and product specific issues. Apply this knowledge for the benefit of the Bancorp. * Become familiar with the timing, content, and use of information produced from the loan review process. Risk Management Oversight * Interact with lenders to assist understanding with respect to loan policy practices and laws and how they can impact a commercial loan funding. * Assist with respect to internal controls of the Commercial Division, loan policy exceptions, regulatory requirements, and other areas of risk. * Assure accuracy of tracking reports for key information such as post closing documentation follow up including recorded documents, vehicle titles, title policies, etc. Establish, foster, and maintain working relationships with peers and line management within the business unit to support an effective workflow and continuous improvement ethic. * Develop strong working relationships with Credit Department Managers, Relationship Managers, Sales Managers, Senior Lenders, and Operations. * Personally initiate formal and informal communication at all levels. Oversee the daily performance of the commercial funding desk. * Identify and proactively address issues that may create problems with the smooth execution of commercial loan fundings. * Oversee construction draw process. * Identify process improvements to increase the efficiency and effectiveness of the loan review process. * Ensure optimal performance in meeting the Commercial Division's goals that are consistent with those of the Bancorp. * Ensure proper orientation - formal and informal - for all new employees. * Educate and train personnel on compliance issues using formal and informal methods. * Initiate review of Commercial Loan Policy and procedures for appropriateness and understanding. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback. Developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth. Developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Undergraduate degree or equivalent work experience required. * Typically requires 7+ years experience in credit quality or commercial lending or commercial loan documentation. * Strong understanding of the legal issues surrounding different types of commercial loans. * Must have general knowledge of U.S. Small Business Administration and alternative lending programs (Federal, State and Local), commercial real estate lending programs, and business lending practices. * Strong oral, written and negotiation skills. * PC proficiency with Windows based word processing and spreadsheet applications.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Business Development Officer - BDO]]></title>
        <description><![CDATA[
Title: Business Development Officer - BDO
Requisition #: 88521
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Identify and develop new commercial relationships with small to medium sized businesses and with individuals, which can involve significant credit exposure ($3 to $10 MM). Provide financial counseling and expertise to prospects in order to achieve commercial loan and deposit goals. DUTIES &amp; RESPONSIBILITIES: * Marketing/Sales o Identify qualified prospects and close new commercial sales opportunities. o Follow up on qualified prospects as identified by Banking Center Mangers or other referral sources. o Identify alternative loan candidates among qualified prospect list. o Refers new customer base and partners with Business Banking personnel, or refers customers to other Lines of Business such as TM, CRE, and SBA, to build and/or deepen relationships and help the overall contribution to the bottom line. o Partner with Call Center to coordinate customer appointments and opportunities. * Underwriting o Interview applicants to develop information concerning their businesses, banking needs and determine their capacity to fulfill all obligations to the Bank. o Develop an underwriting list of essential information needed to render a timely response. o Provide a timely response on all over limit loan/credit requests within five (5) working days from receipt of essential underwriting information. o Provide advice and direction to prospects in regard to loan requests or other bank services and products. * Administrative o Maintains a strong knowledge base of bank policies, procedures, loan products, pricing and educates prospects on Fifth Third Bank's advantages. o Ensure client satisfaction by responding promptly to customer inquiries and requests and coordinating activities of appropriate personnel to resolve issues. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's degree in marketing, finance or related business field or four (4) years related experience. * Minimum five (5) years sales preferably, banking, financial or professional services or medical / healtcare industries experience. * Underwriting experience, banking experience, or familiarity with financial services products helpful. * Knowledge of bank policies, guidelines, and processes. * Knowledge of federal and state lending regulations governing commercial lending. * Must be detail oriented and possess strong organizational and analytical skills. * Must be able to analyze complex financial data in order to make sound credit decisions. * Excellent presentation and interpersonal skills required. * Proficient using Microsoft Office applications.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Raleigh, NC, 27608, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (part-time) Covington, OH]]></title>
        <description><![CDATA[
Title: CSR/Teller (part-time) Covington, OH
Requisition #: 88526
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[COVINGTON, OH, 45318, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/ Teller- Part time- Ann Arbor (Washtenaw Ave)]]></title>
        <description><![CDATA[
Title: CSR/ Teller- Part time- Ann Arbor (Washtenaw Ave)
Requisition #: 88528
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




For the fifth year in a row, Fifth Third Bank has been named one of Metro Detroit's &quot;101 Best &amp; Brightest Companies to Work For&quot;
Part time position, 20-25 hours/wk. Must be available to attend three weeks of full time training upon hire and be able to work a flexible schedule within our hours of operation (M-Th 9-5, Fri 9-6 and Sat 9-1).
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ANN ARBOR, MI, 48113, USA]]></location>
    </job>
    <job>
        <title><![CDATA[EFT Account Manager - 11:30am - 8:00pm]]></title>
        <description><![CDATA[
Title: EFT Account Manager - 11:30am - 8:00pm
Requisition #: 88538
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 10/21/2009


 Requirements





HOURS: MONDAY - FRIDAY, 11 :30 am - 8:00 pm

GENERAL FUNCTION
Act as a liaison between affiliate relationship managers and commercial clients with $3 million to $25 million a year in credit/debit card sales. Share responsibility for the growth, retention and profitability of assigned relationships. Ensure client satisfaction, timely responses to client requests and corrective action as necessary.

DUTIES &amp; RESPONSIBILITIES

* Helps with the conversion process including the completion of paperwork, participation in conference calls, coordination of testing, certification, and training for merchants, and other conversion related tasks as required
* Performs general maintenance of assigned relationships such as adding card types, opening new locations, changing DDAs and addresses, and adding terminals
* Maintain a Strong &amp; Productive working Relationship with their RM's and RM Management, FTPS Contact Center, Data Entry, Legal and FTPS Line of Business
* Performs problem research and resolution, such as billing questions or terminal malfunctions
* Assumes responsibility for escalated issues from RM's, Sales Representatives, Managers and other departments within the bank
* Tracks pending issues/requests
* Ensures client satisfaction by responding promptly to customer inquiries and requests and coordinating activities of appropriate FTPS personnel to resolve issues
* Telephones clients as needed to maintain a strong, working relationship with client's operational personnel
* Attends FTPS client meetings that are relevant to assigned clients
* Develops a growing knowledge of FTPS products and pricing and makes recommendations to relationship managers
* Assumes additional responsibilities as needed
* Assists other areas of FTPS Operations, Operations, or any other divisions of the bank as requested by manager
* Maintains Safety &amp; Soundness for Fifth Third: Includes protecting merchants&rsquo; confidential information and ensuring the proper documentation is present when initiating changes of a merchant's processing account

SUPERVISORY RESPONSIBILITIESNo


Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

* College education preferred
* At least one year of experience in the merchant industry preferred
* Ability to clearly communicate concepts verbally and in written form is a mandatory requirement of this position
* Organizational and time management skills are also required
* Analytical and decision making skills required
* Ability to comprehend Technical Terms &amp; Philosophies
* Strong Customer Service Skills is required
* Ability to work well with others in a close team environment (Teamwork)

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Learning Facilitator II]]></title>
        <description><![CDATA[
Title: Learning Facilitator II
Requisition #: 88539
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Human Resources / Staff
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: Facilitates a defined range of targeted skill-building programs/courses supporting the development of employees. Serves as a coach to CSR trainers. Conducts base level to intermediate level training. May provide subject matter expertise to Learning Solutions function during design/development phases of learning programs. Participates in the evaluation and modifications of training for accuracy and effectiveness. Works with others to take appropriate action to implement larger scale changes/improvements. Conducts Train-the-Trainer sessions. Nature of subject matter requires specialized knowledge to support lines of business. ESSENTIAL DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES * Facilitates training via classroom and/or through the use of distance learning technology to meet the performance objectives; creates an environment that stimulates learning and skill development. * Master training content for base to intermediate level employees; is resourceful in consulting subject matter experts and other resources (e.g., websites, manuals, literature) to add to his/her content knowledge. * Uses the facilitator's guide, notes, and other training material as a guide rather than a script; deviates from the program outline and schedule when necessary. * Prepares training exercise using independent judgment to ensure integrity of data being used in exercises/simulations. * Makes recommendations to management, Employee Relations and Recruiting on trainee's progress, and on transition to work environment. * May serve as trainee's supervisor/on-the-job coach during new hire training (Fundamentals of Retail Banking program). * Establishes credibility with the audience by knowing the content area, providing relevant examples, and linking material to the audience's job experiences and challenges. * Tailors the training to meet differing needs, interests, and experience levels among participants. * Actively seeks evidence of audience engagement and comprehension; can adjust training accordingly. * Skillfully connects between learning objectives and line of business goals in the classroom. * Presents information in a clear, logical and organized way; knows which points to emphasize to increase learning and incorporates the adult learning model. * Quickly establishes rapport with his/her audience and makes them feel comfortable in the learning environment. * Skillfully guides group meetings or other activities to their intended outcomes; creates a non-threatening environment in which all participants freely contribute their ideas and recommendations. * Actively involves all participants, whether virtual or in person; encourages an open exchange of ideas. * Maintains control over the learning environment by managing challenging participants, minimizing distractions, and monitoring the pace of the class. * Uses participants as resources; elicits experiences and examples from participants and builds on their knowledge. * Uses a variety of questioning techniques to solicit meaningful responses from participants and helps them discover the information. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Strong facilitation and/or presentation skills. * BS degree/experience in business related field, Education and/or corporate training experience preferred. * Minimum of 3-5 years of supervisory/classroom management experience. * 5+ years work experience, financial services experience preferred. * Can relate to and work effectively with people of diverse backgrounds, experiences and personalities. * Models the skills and behaviors being taught; demonstrates the Fifth Third vision, values and competencies in all activities and interactions with others. * Provides positive/constructive feedback to guide employees to desired performance. * Effectively coaches up, down and across base to intermediate organizational levels. * At an intermediate level, understands the body of knowledge surrounding the development of skills required for effective performance in a role, including the practices of needs assessment; development objective-setting; training design, development, delivery, and evaluation; coaching and feedback; and experience-based development. * Views learning as a way to drive performance improvement, not just as an end in itself.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MONTGOMERY, OH, 45242, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88542
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BLOOMINGDALE, IL, 60117, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR / Teller - Part-time]]></title>
        <description><![CDATA[
Title: CSR / Teller - Part-time
Requisition #: 88543
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/22/2009


 Requirements




Part-time Schedule: Mon, Tue., Thurs 10:00-5:00, Fri. 10:30-6:00 (24.5 hour per week)
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Harrisburg, NC, 28075, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88547
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/21/2009


 Requirements




Following three weeks of sucessful full-time training, the current part-time schedule is: Monday, Tuesday, Thursday, Friday from 11:00 pm-6:00 pm and Saturday from 8:30 am-12:00 pm.
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MIDLAND, MI, 48670, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial Funding Specialist II]]></title>
        <description><![CDATA[
Title: Commercial Funding Specialist II
Requisition #: 88556
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Operations
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: Assume lead role in managing and facilitating the review and funding of complex commercial loan transactions. Review commercial loan documentation packages and complete the respective funding, including a formal review of all CLAS documents, complicated loan transactions documented, and outside prepared legal documents. Prepare documents for delivery to Operations for booking to the AFS loan system. Assist other Funding Specialists with questions and review / approve of their packages prior to funding. Follow funding account exceptions and work with Commercial Loan Operations to clear needed items for booking. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: I. Manage a multiple flow of activities in conjunction with the closing of complex commercial transactions generated by the various sales teams: a. Possess a working knowledge of the Commercial Loan Policies of Fifth Third Bancorp. b. Utilize working knowledge of all transactions and structures to help establish transaction funding timetable; c. Perform complete and through analysis, verification and audit of all documentation, insuring that compliance with the terms and conditions of all aspects of the transaction have been met. d. Enlist and coordinate assistance from legal counsel to advise on specific transactions issues and unresolved legal matters pertaining to transaction documentation when appropriate. e. Fund commercial loan transactions with fundings ranging from $2,500,000 to over $10,000,000. II. Coordinate and manage the final audit process with the appropriate parties, reviewing all issues of deal specific transaction documentation, pricing, and payment procedures prior to delivery of the funding package to the Operations group. III. Maintain effective processes with Commercial Loan Operations to ensure the timely and accurate processing and booking of transactions. Establish and direct necessary procedures to insure that &quot;follow-up&quot; items are received on a prompt and timely basis. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Up to 5 years of related work experience in Commercial Loan Documentation * Bachelor's degree or equivalent experience * Understanding of varied loan structures and corresponding complex documentation * Proficient with Microsoft Office programs such as Word, Excel &amp; Access * Strong attention to detail * Ability to work independently * Strong decision making capabilities * Solid interpersonal skills

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KENTWOOD, MI, 49528, USA]]></location>
    </job>
    <job>
        <title><![CDATA[IT Audit Leadership Program Co-Op/Internship]]></title>
        <description><![CDATA[
Title: IT Audit Leadership Program Co-Op/Internship
Requisition #: 88563
Employment Type: Temporary
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Audit
Posted Date: 10/21/2009


 Requirements




Using established procedures, assist in the completion of financial, operational and compliance audits, conducted for various lines of business/functional areas within the Bancorp. Primary responsibilities include performing routine audit activities in the various phases of the audit cycle, including execution, reporting and wrap-up in accordance with established standards.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
1. Assist and support the Audit team in identifying, quantifying and assessing current and evolving risk and other potential exposures to the Bancorp.
&middot; Develop industry specific knowledge on existing and emerging issues for the benefit of the Bancorp&rsquo;s risk-based audit program.
&middot; Prepare and execute monitoring tools that effectively communicate existing and potential areas for attention to appropriate management.
&middot; Continually challenge internal controls and business processes to effect positive change.
&middot; Demonstrates understanding of Fifth Third Audit Standards.
2. Establish, foster and maintain working relationships with peers and supervisory management within the business line and cross-functional lines to support an effective workflow and continuous communications.
&middot; Initiate regular meetings with peers to maintain knowledge of current and emerging issues and risks in respective audit areas.
&middot; Promote awareness of Audit's mission and objectives among business line peers.
&middot; Actively participate in relationship building with business line peers.
3. Participate in the planning and execution of audits.
&middot; Works in concert with the Audit Senior to design test plans and evaluate test results. 
&middot; Accumulate evidence to support the audit objectives by filtering information so that the best audit evidence is identified and retained in the audit work papers.
&middot; Draws initial conclusions from fieldwork for discussion with senior team members.
&middot; Considers alternatives and consequences of recommendations to enhance controls and processes.
&middot; Execute audits in compliance with the Fifth Third Audit Division&rsquo;s methodology and standards.
  4. Participates in audit and regulatory issue follow- up processes.
  5.  Creates and documents deliverables and demonstrates independence and due diligence.
  6.  Participate in Audit Division training and staff development efforts.
&middot; Attend Bank sponsored and other training to build industry knowledge and technical capabilities.
&middot; Assist in efforts to assimilate new staff members.
&middot; Identify training opportunities for self and elevates recommendation to Audit managers.
&middot; Actively participates in campus recruiting events.
  7. Perform other tasks as assigned.
Experience
&lt;P&gt;&lt;STRONG&gt;MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:&lt;/STRONG&gt;&lt;/P&gt; &lt;UL&gt; &lt;LI&gt;Sound written and oral communication skills required. Must also be able to work within a team environment and maintain professional composure in a dynamic work environment that often requires management/completion of multiple tasks. Must be able to demonstrate sound judgment and ability to apply logical/critical thought processes when developing business solutions. &lt;/LI&gt; &lt;LI&gt;Ability to display a positive business presence with management and regulatory personnel and to exercise sound judgment when interfacing with outside clients, required. &lt;/LI&gt; &lt;LI&gt;Must be able to maintain objectivity in all aspects of position.&lt;/LI&gt; &lt;LI&gt;Education: Working towards a Bachelor&rsquo;s degree in Accounting preferred&lt;/LI&gt; &lt;LI&gt;Experience: 0-2 years of audit or accounting-related experience in industry or public accounting. &lt;/LI&gt; &lt;LI&gt;Banking or financial services experience preferred.&lt;/LI&gt; &lt;LI&gt;Computer/Technical: Proficient with MS-Windows and other related PC applications. Possess the desire and ability to learn mainframe applications, and automated data analysis tools and techniques. &lt;BR&gt;&lt;/LI&gt;&lt;/UL&gt;

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager I]]></title>
        <description><![CDATA[
Title: Financial Center Manager I
Requisition #: 88565
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Two (2) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Orlando, FL, 32806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part-Time Customer Service Rep/Teller - Float]]></title>
        <description><![CDATA[
Title: Part-Time Customer Service Rep/Teller - Float
Requisition #: 88566
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LEXINGTON, KY, 40592, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative OSU Campus]]></title>
        <description><![CDATA[
Title: Customer Service Representative OSU Campus
Requisition #: 88572
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Columbus, OH, 43201, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller (Part-time) West Springfield Bank Mart]]></title>
        <description><![CDATA[
Title: CSR/Teller (Part-time) West Springfield Bank Mart
Requisition #: 88573
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/23/2009


 Requirements




GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform basic math functions. Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to perform duties with minimal supervision, which is usually acquired with minimum of 3 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision making and higher level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[SPRINGFIELD, OH, 45502, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial Portfolio Manager III]]></title>
        <description><![CDATA[
Title: Commercial Portfolio Manager III
Requisition #: 88587
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Risk Management
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Provide support to relationship managers, with large or Upper Middle Market portfolios that have very complex degree of difficulty, in their daily duties in underwriting and monitoring credit, existing and proposed credit requests, providing high level customer service support, assisting in cross sell effort and performing special projects for the department manager. Prepares documentation required for the processing of loans, reviews status of existing loans, takes appropriate action on loans that are mature or past due, and assists relationship managers in loan closings. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Supports the Department Manager, Team Leader, and/or Relationship Managers in their sales and credit underwriting efforts including industry and company research, Blue memo preparation and assisting in the sales proposal process, including accompanying the Relationship Managers on customer and prospect calls, and various other sales/customer oriented projects. * Completes all requirements of loan bookings, to include all preparation, review, documentation and filing. * Develops a working knowledge of all customers, businesses, and prospect opportunities. * Responsible for all loan document preparation, including third party document coordination, completion and review. * Collects and reviews all required collateral information. * Reviews current account status, to include but not limited to, Past Due accounts and Notes Matured. Makes appropriate recommendations for these accounts. * Supports the Relationship Manager in monitoring on n on-going basis information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. This will consist of but not be limited to statement, covenant and insurance tracking, Dual Risk Rating updates, and Admin Loan Status Report updated and other commercial scorecard items. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Bachelor's degree in accounting, finance or economics preferred. 5+ years of credit analysis and/or loan review experience, preferably in the banking industry. Or an advanced business degree with 5+ years of business related experience. Must be proficient in basic software applications such as Microsoft Word and Excel. Familiarity with the Bank's internal applications is a plus.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CLEVELAND, OH, 44197, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Securities Licensed Sales Assistant I]]></title>
        <description><![CDATA[
Title: Securities Licensed Sales Assistant I
Requisition #: 88588
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Investment Advisors
Posted Date: 10/22/2009


 Requirements





GENERAL FUNCTION:

The Securities Licensed Sales Assistant provides sales support to registered securities representatives (e.g., Investment Executives, Sr. Investment Specialists, or Wealth Management Advisors), as well as executes trades. The Licensed Sales Assistant has a strong understanding of the brokerage industry, trading operations and the Bank's brokerage products. Work is performed under the supervision of registered securities representatives.

ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Ensures that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards.
* Assists in soliciting additional customers for registered securities representatives.
* Has regular contact with clients regarding their accounts, under the supervision of a registered securities representative.
* Executes orders for clients at the direction of the registered representative.
* Opens new customer accounts at the direction of the Registered Representative.
* Works with Banking Center or Private Bank personnel to increase sales and referral opportunities.
* Handles various administrative functions for the registered securities representatives.
* Performs various projects as needed.
* Ensures that all trading activity complies with federal and internal compliance regulations and guidelines.

SUPERVISORY RESPONSIBILITIES:

None

Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

* High school diploma or equivalent, college degree preferred.
* Series 7 and 66, or 7, 63 and 65 required.
* Strong understanding of the Brokerage Industry. Prior Brokerage experience strongly preferred.
* At least 1 to 3 years of sales or operations experience.
* Excellent communication and organizational skills.
* Must be able to work independently with limited supervision.
* Must be able to prioritize and effectively manage multiple tasks at once.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[West Jefferson, NC, 28694, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88488
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION:
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Lincolnshire, IL, 60069, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager I-Ravenna Branch]]></title>
        <description><![CDATA[
Title: Financial Center Manager I-Ravenna Branch
Requisition #: 88487
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Two (2) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88487]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[RAVENNA, MI, 49451, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager II]]></title>
        <description><![CDATA[
Title: Financial Center Manager II
Requisition #: 88486
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Three (3) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88486]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Orlando, FL, 32806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 88479
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
DUTIES & RESPONSIBILITIES:
* Develop referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Follow defined protocol for escalation exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with branches and/or applicants of providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant's and support staff's expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
SUPERVISORY RESPONSIBILITIES: None.

Experience
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.



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        <guid isPermaLink="false"><![CDATA[53-88479]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[TAMPA, FL, 33603, USA]]></location>
    </job>
    <job>
        <title><![CDATA[BLC Funding Desk Specialist]]></title>
        <description><![CDATA[
Title: BLC Funding Desk Specialist
Requisition #: 88469
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Facilitate the closing and funding of commercial loan transactions. Assume a role in the analysis, review, and verification of all funding packages including a formal review of all CLAS documents and outside prepared legal documents; assume a role in the presentation and communication of all aspects of the deal structure to the appropriate Operations contact to insure the timely and accurate funding of the transaction; develop and direct necessary procedures to clear any document &quot;exception&quot; issues that remain post funding and to follow up with any third party vendors to collect any post closing follow up items. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Manage a multiple flow of activities in conjunction with the closing of complex loan transactions generated throughout the commercial division. o Utilize working knowledge of all transactions and structures to help establish transaction funding timetable. o Utilize working knowledge of commercial loan documentation to prevent and if necessary clear any documentation exceptions. o Perform verification of documentation, insuring that compliance with the terms and conditions of all aspects of the credit approval have been met. * Maintain effective processes with Commercial Loan Operations to ensure the timely and accurate processing and booking of all types of commercial loan transactions. * Direct necessary procedures to insure that &quot;follow-up&quot; items are received on a prompt and timely basis. * Fund commercial loan transactions. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * 1-3 years of related work experience in the Commercial Loan Processing or Documentation. * Bachelor's degree or equivalent experience preferred * Proficient with Microsoft Office programs such as Word, Excel &amp; Access * Strong attention to detail * Ability to work independently * Strong decision making capabilities * Solid interpersonal skills * Strong organizational skills

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KENTWOOD, MI, 49528, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88461
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88461]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Chicago, IL, 60684, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Licensed Personal Banker - Keystone]]></title>
        <description><![CDATA[
Title: Retail Licensed Personal Banker - Keystone
Requisition #: 88454
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[TAMPA, FL, 33603, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial Portfolio Manager III]]></title>
        <description><![CDATA[
Title: Commercial Portfolio Manager III
Requisition #: 88442
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Risk Management
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Provide support to relationship managers, with large or Upper Middle Market portfolios that have very complex degree of difficulty, in their daily duties in underwriting and monitoring credit, existing and proposed credit requests, providing high level customer service support, assisting in cross sell effort and performing special projects for the department manager. Prepares documentation required for the processing of loans, reviews status of existing loans, takes appropriate action on loans that are mature or past due, and assists relationship managers in loan closings. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Supports the Department Manager, Team Leader, and/or Relationship Managers in their sales and credit underwriting efforts including industry and company research, Blue memo preparation and assisting in the sales proposal process, including accompanying the Relationship Managers on customer and prospect calls, and various other sales/customer oriented projects. * Completes all requirements of loan bookings, to include all preparation, review, documentation and filing. * Develops a working knowledge of all customers, businesses, and prospect opportunities. * Responsible for all loan document preparation, including third party document coordination, completion and review. * Collects and reviews all required collateral information. * Reviews current account status, to include but not limited to, Past Due accounts and Notes Matured. Makes appropriate recommendations for these accounts. * Supports the Relationship Manager in monitoring on n on-going basis information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. This will consist of but not be limited to statement, covenant and insurance tracking, Dual Risk Rating updates, and Admin Loan Status Report updated and other commercial scorecard items. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Bachelor's degree in accounting, finance or economics preferred. 5+ years of credit analysis and/or loan review experience, preferably in the banking industry. Or an advanced business degree with 5+ years of business related experience. Must be proficient in basic software applications such as Microsoft Word and Excel. Familiarity with the Bank's internal applications is a plus.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Lincolnton, NC, 28093, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88409
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/16/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LIVONIA, MI, 48154, USA]]></location>
    </job>
    <job>
        <title><![CDATA[HR Business Partner IV - Operations]]></title>
        <description><![CDATA[Title: HR Business Partner IV - Operations
Requisition #: 88596
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: HR Business Partner works closely with the management team, HR Centers of Excellence (&quot;COEs&quot;) and BPs on HR initiatives. This role engages with managers within the assigned business unit (i.e., affiliate, line of business or division) to understand the implications of the business initiatives and execute the business unit's HR strategies. An HR Business Partner IV in an affiliate may support a Line of Business across a Region. The HR Business Partner IV typically has responsibility for more than 1000 employees in a very complex organization. DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES * Strategic Planning o Support the development of business unit strategies and plans o Implement HR strategies and solutions that support the short- and long-term business objectives * Consulting o Establish effective relationships with the business unit management team o Follow a disciplined consulting process (diagnose, validate, contract, source, deliver and evaluate) to address business issues o Collaborate with key internal partners (e.g., HR COEs, Finance) to achieve business objectives * Coaching (Trusted Advisor) o Provide advice and counsel to business unit managers regarding their behaviors, skills, and competencies, including individual and team development, business decision-making, problem-solving, and general leadership practices o Drive management's ownership for managing and developing their own people (e.g., individual development plans, performance management, corrective counseling, succession and talent management, and pay-for-performance) o Drive manager accountability for employee engagement for the business unit, including development and execution of the impact plans * Organization Design/Development o Work proactively with business unit managers to understand and influence current and future states o Support organization change interventions (including structure, strategies and other ODP programs) to facilitate transition to future state * Change Management o Effectively prepare managers to execute change within their business units (e.g., acquisitions, de novo growth, restructuring, etc.) by using a consistent Bancorp Change Management strategy SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Primary Stakeholders include Managers within assigned business unit or region, HR Centers of Excellence and HR Business Partners.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's degree in HR or related field (or equivalent working experience) required. Masters degree and PHR certification preferred. A minimum of 5 years of progressive business leadership experience. Relevant HR generalist experience working with senior leaders in a large, corporate environment is preferred. Financial Services experience preferred. Working knowledge of multiple disciplines within HR as well as general business acumen is required * Experience operating in an environment that stresses both individual accountability and team-based performance is critical. A sense of urgency and a continual drive for results coupled with an ability to partner effectively with management are key success factors. The ability to be highly effective in a team-oriented environment and to build relationships based on added value, not title or authority is crucial * Previous experience should include successfully introducing and implementing processes, best practices and operational change initiatives. Incumbent must have a proven track record of successfully collaborating with and influencing management and peers to support growth and financial results * Interpersonal, negotiation, verbal and written communication, and presentation skills * Problem solving and analytical skills * Ability to interact well with all organizational levels * Computer/Technical: Ability to use all Microsoft Office software, including: Word, Excel, Power Point, and Access Database

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part-Time Customer Service Rep/Teller - Float]]></title>
        <description><![CDATA[
Title: Part-Time Customer Service Rep/Teller - Float
Requisition #: 88600
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88600]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LEXINGTON, KY, 40592, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR (Teller) SATURDAY ONLY]]></title>
        <description><![CDATA[
Title: CSR (Teller) SATURDAY ONLY
Requisition #: 88606
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/23/2009


 Requirements




GENERAL FUNCTION: SATURDAY ONLY 9:00-12:30 - NO BENEFITS
Location: 3715 28th St SE. Grand Rapids, MI 49508
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.
SATURDAY ONLY 9:00-12:30 - NO BENEFITS

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        <guid isPermaLink="false"><![CDATA[53-88606]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND RAPIDS, MI, 49507, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Mortgage Foreclosure Analyst III]]></title>
        <description><![CDATA[
Title: Mortgage Foreclosure Analyst III
Requisition #: 88608
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Consumer
Posted Date: 10/23/2009


 Requirements




GENERAL FUNCTION: Foreclosure Analyst III is responsible for ensuring the Foreclosure (FCL) process is completed accurately in adherence to mandatory state and investor timelines by acting as a liaison between 5/3 and outside counsel. This position processes the residential FCL from a creditor/servicer perspective, identifying and focusing on specific mortgages that are past standard severity or approaching investor timeline standards that require immediate action. Additional duties include calculation of judgment figures to outside counsel, bid analysis, evaluate legal invoices, and review other FCL related legal documents. DUTIES &amp; RESPONSIBILITIES: * Manage 200 past or approaching standard FCL cases including FHLMC, FNMA, FHA/VA &amp; Private Investors. * Utilize EDR past standard severity reports to follow up on all FCL actions, ensure investor guidelines are adhered to and measure average aging of loans. * Follow up on all FCL actions monthly to ensure investor guidelines and monthly status requirements are within compliance. * Analyze &amp; manage FCL timeline performance to ensure that no more than 10% of monthly caseloads are past standard. * Identify contested FCL and code in order to ensure the proper reporting of delays to investors. * Ensure that all cases in which Fifth Third Bank has exposure are escalated to management &amp; In-house legal. * Ensure cases have clear &amp; marketable title throughout the FCL process. * Work closely with other default personnel to ensure a seamless transition for loan accounts from one process to the next. * Calculate &amp; provide financial figures related to FCL sale bids, judgments required by the court, reinstatement &amp; payoff requests made by the borrower &amp; attorney. * Examine FCL related expense as they pertain to investor guidelines. * Review collateral/partial lien releases &amp; gather all necessary information (valuation, proposed compensation, &amp; parcel legal descriptions, etc.) for release of collateral, analyze the proposal for its economic impact on the beneficiary of the loan &amp; make recommendation to management. * Analyze the valuation of the property (BPO or appraisal), the marketability of the property, and any claims possible against third parties. * Coordinate with the Property Preservation/Collateral department to secure &amp; maintain vacant properties. * Prepare bid instructions for sheriff sales. * Ensure the accurate &amp; timely referral to BKR &amp; Post Sale areas. * Endorse and certify all FCL sale results within 24 hours of the FCL sale and ensure the timely transition of REO Assets. * Working knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, FFIEC &amp; federal and state laws related to legal FCL &amp; BKR proceedings. * Develop a strong working relationship with network of Bank Appointed &amp; Designated Counsels. * Provide mentoring to new staff members, assist in special projects &amp; other duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High School diploma required. * Minimum of 3-5 years of experience in a loan-servicing environment with exposure to Mortgage Default. * Communicate effectively to customers, vendors and coworkers. * Advanced computer &amp; math skills.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 88609
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 10/23/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. DUTIES &amp; RESPONSIBILITIES: * Develop referral contacts (realtors, builders, professional and personal contacts). * Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. * Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. * Follow defined protocol for escalation exceptions. * Take applicant applications by completing Fannie Mae form 1003 on the laptop. * Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. * Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. * Manage pipeline for all originated loans through closing and complete required management reports. * Communicate with branches and/or applicants of providing timely updates and progress reports. * Maintain high levels of customer service while managing each applicant's and support staff's expectations. * Attend and participate in all Consumer Lending meetings as required by management. SUPERVISORY RESPONSIBILITIES: None.
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * High school diploma or equivalent mandatory. Four-year college degree preferred. * Knowledge of conventional and/or government lending guidelines. * Knowledge of residential mortgage processing, underwriting, and closing procedures. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills. * Proven computer skills. * Basic sales technique skills. * Strong desire to excel in a competitive environment.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88609]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ORLANDO, FL, 32806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager]]></title>
        <description><![CDATA[
Title: Customer Service Manager
Requisition #: 88642
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/23/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Olympia Fields, IL, 60461, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager]]></title>
        <description><![CDATA[
Title: Customer Service Manager
Requisition #: 88644
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/23/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[WESTLAKE, OH, 44145, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 88649
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/23/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Olympia Fields, IL, 60461, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Licensed Personal Banker- Orion Twp/Auburn Hills]]></title>
        <description><![CDATA[
Title: Licensed Personal Banker- Orion Twp/Auburn Hills
Requisition #: 88653
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/27/2009


 Requirements




For the fifth year in a row, Fifth Third Bank has been named one of Metro Detroit's &quot;101 Best &amp; Brightest Companies to Work For&quot;.
We are currently seeking a Licensed Personal Banker to help us grow loan, deposit and investment business at our Financial Center in Orion Twp/Auburn Hills (off of Lapeer Rd. north of the Palace).
GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Auburn Hills, MI, 48326, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Senior Accountant II]]></title>
        <description><![CDATA[
Title: Senior Accountant II
Requisition #: 88662
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Processing Solutions
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Conducts complex assignments involving accounting projects. Provides training and guidance to less experienced staff. Assumes responsibility and accountability for developing and maintaining accurate and detailed accounting records and responsible for preparing financial statements and reports. Plays key role in the month end closing duties and reporting. ESSENTIAL DUTIES &amp; RESPONSIBILITIES:* Accurately maintains complex accounting records and performs all related accounting functions.o Oversees preparation of daily entries and monitoring of accounts. Maintains account balances.o Oversees preparation of monthly financial statements where applicable.o Maintains current accounting policies and practices.o Ensures compliance with Generally Accepted Accounting Principles.o Reconciliation and resolution of outages from complex accounts.* Responsible for assisting in performing complex special accounting projects.o Optimizing the application of Generally Accepted Accounting Principles.* Continuous Improvement:o Continuously searches for process improvements within our organization in an effort to automate and simplify. o Leverages technology to enhance efficiency and productivity.o Identifies opportunities to improve the accounting processes and plays a key role in the integration of a new accounting system.* Coordinates month end accounting activities with other departments, divisions and affiliates.o Ensures that all accounting entries and reports are completed on a timely and accurate basis in accordance with Bancorp accounting policies and Generally Accepted Accounting Principles.o Ensures the completion and accuracy of all account reconciliations.* Responsible for developing and maintaining appropriate business relationships with internal and external customers.* Provides training and guidance to less experienced accountants.o Allocates work and reviews work of less experienced staff accountants.o Works with staff accountants to set and achieve department objectives.o Guides and advises subordinates.o Develops cross training programs and ensures the adequate delegation of duties and responsibilities.o Resolves routine personnel issues.* Responsible for assisting in the development and maintenance of the Bancorp's accounting information and input into the financial systems.o Responsible for assisting in G/L account setup and maintenance.o Responsible for assisting in the development and implementation of G/L accounting and reporting changes.o Responsible for daily G/L uploads and ensuring the operational effectiveness of the system.* Prepares various complex financial statements and monthly reports.o Daily, monthly, and quarterly financial statements.o Assists examiners in carrying out
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Bachelor&AElig;s Degree in Accounting, Finance or Economics required. + MBA and/or other certification (CPA, CMA, etc.) preferred (or working towards completion). + Minimum of 4 years of accounting related experience. + Industry - Banking or accounting related experience required. + Proficient in advanced spreadsheet applications such as Excel, Microsoft Word, etc. + Demonstrate ability to learn and understand mainframe systems such as Recon-Plus, Mobius, Raft, Falcon, and Vector 4 &amp; 5. + Excellent communications, organization and follow up skills. + Excellent people/relationship building skills.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88662]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Systems Operations Specialist]]></title>
        <description><![CDATA[
Title: Systems Operations Specialist
Requisition #: 88663
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division IT
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION:
Oversees various production job schedules and maintains service level agreements associated with these schedules. Notifies and assists programming personnel with any problems that might occur. Monitors system performance and escalates problems to appropriate level.
DUTIES &amp; RESPONSIBILITIES:
* Monitors production job flow to completion of daily/monthly/yearly processing.
* Completes checklists for each application for auditing purposes.
* Investigates job abends and software problems; corrects problem or escalates issue to programming staff.
* Completes and posts daily reports regarding deadline completion times and production job abends.
* Monitors software systems backups. Tracks problems using Remedy software.
* Quiesces production as requested for any system-related maintenance/problems and also for weekly compress jobs.
* Provides support in completion of network backup jobs by delegating resources and escalating problems.
* Assist in maintaining technical documentation and standard operating procedures.
* Function as a team member on assigned projects.
* Other duties as required.
SUPERVISORY RESPONSIBILITIES:
None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Associates degree is Computer Science/Information Systems, technical certifications or equivalent work experience.
* Proficient / experience at the Production Control Technician I level.
* Excellent communication skills including phone skills.
* Excellent interpersonal skills.
* Excellent analytic / problem solving skills.
* Excellent organizational skills, with strong attention to detail.
* Experience with Remote File / Data Transmission troubleshooting skills.
*Experience with Bocada, Avamar, TSM, or other backup software products.
* Experience with automated job scheduling systems,preferably IBM Tivoli Workload Scheduler (TWS).
* Experience with tape / storage technologies.
* Experience in a very structured application &quot;workflow&quot; environment.
* Experience with multiple hardware and software technologies: ex. Windows, Unix, MVS, JES2, VTAM, Mainframe, PC, server, network, monitoring tools, etc.
* Experience working in a fast paced high volume work environment.
* Dependable, flexibility to work weekends and holidays.
* Work with minimal supervision.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Florence, KY, 41042, USA]]></location>
    </job>
    <job>
        <title><![CDATA[FTPS Operational Credit & Risk Manager]]></title>
        <description><![CDATA[
Title: FTPS Operational Credit & Risk Manager
Requisition #: 88665
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Processing Solutions
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Assist in the administration of an enterprise wide operational risk framework with focus on management and oversight of various risk management programs to include Outside Service Providers, New Product Initiatives, Key Risk Indicators, Risk and Control Self Assessments. Direct and manage staff within the Merchant account underwriting, due diligence review of Merchant Independent Sales Organizations (ISO's) and other similar Payment industry third party relationships, including business process analysis and partnership with business line managers to ensure that the operational risk related programs are managed appropriately. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Develop and implement programs, policies and guidelines that enhance the risk management capabilities of the company. * Design, monitor and manage enterprise risk programs. * Lead direct reports in partnering with LOB Managers and senior leadership to identify and report risks, conduct root cause analysis, and drive change where necessary as it relates to Outside Service Providers, New Product Initiatives, Key Risk Indicators, Risk and Control Self Assessments. * Manage a team that partners with Sales and Relationship Management teams to ensure that client and business partner relationships are managed appropriately for relative levels of risk. * Manage staff responsible for risk management activities for the analysis of largest and most complex client relationships and service provider relationships maintained by the company. * Ensure that preventative strategies for emerging operational risk industry trends are being acted upon as appropriate through partnership with external industry forums and collaboration with relative working groups. * Lead enterprise level committee focused on risk mitigation strategy and execution. * Suggest revisions to Risk policies, procedures, and methodologies. * As appropriate, assist with the centralized communications and examinations activities with applicable regulatory agencies. * Establish good working relationships and accountabilities with all levels of staff throughout the organization. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES: Effectively manage Risk Management staff to ensure that the goals and objectives of the Business are achieved by providing employees timely, candid and constructive performance feedback; developing all employees to their fullest potential and providing challenging opportunities that enhance employee career growth; recruiting and developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's Degree required. * Minimum of 5 years experience at senior levels in banking operations, technology, or related business experience is required. * Must have a thorough knowledge and understanding operational risk principles, business continuity planning principles, systems availability issues and information security. * Excellent project management, analytical, interpersonal, and communications skills. * Strong facilitation and presentation skills and adept at building client relationships and developing staff. * Proficiency with MS Office applications and data base reporting/management.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88665]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[FTPS Alliance Product Manager I]]></title>
        <description><![CDATA[
Title: FTPS Alliance Product Manager I
Requisition #: 88666
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Processing Solutions
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Initiates and manages a suite of projects and products involving FTPS Alliance partners for the benefit of our mutual customers. Coordinates with Sales, Relationship Management, Product, Marketing and other groups the activities necessary to bring the product to market, including assisting in the development of financial and operating plans, profit and loss projections, and monitoring achievement of annual sales objectives for assigned products or areas.
DUTIES &amp; RESPONSIBILITIES:
&bull; Manage projects with Alliance partners and ensure that they are completed in a timely manner.
&bull; Maintain a database of information related to our Alliance partners and mutual customers.
&bull; Provide status reports on Alliance projects and product initiatives.
&bull; Develop and manage new products that are complementary to our Alliance partners for the benefit of our mutual customers.
&bull; Develop training materials and aids, and coordinate training sessions for FTPS staff.
&bull; Develop marketing and sales materials, including presentation slides, to be used for client presentations. Accompany FTPS sales representatives on client/prospect sales calls.
&bull; Learn and stay current with the industries of our Alliance partners and mutual customers.
&bull; Develop and maintain industry and vendor contacts.
&bull; Provide industry knowledge to assist Relationship Management and Sales in their work.
&bull; Develop and maintain product descriptions of each product offering, including how the products work from start to finish.

Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED:
&bull; Bachelor&rsquo;s degree.
&bull; Four (4) or more years of relevant industry experience.
&bull; Previous experience in managing and successfully completing small to mid size projects.
&bull; Detailed oriented.
&bull; Ability to manage multiple concurrent projects and products.
&bull; Understanding of product features, benefits, pricing, positioning, and design.
&bull; Well developed communication, organization, and analytical skills.
&bull; Proficiency in Excel, Word, and PowerPoint.


]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR (Teller) PART TIME NO BENEFTIS-ALPINE]]></title>
        <description><![CDATA[
Title: CSR (Teller) PART TIME NO BENEFTIS-ALPINE
Requisition #: 88671
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: PART TIME - NO BENEFITS
Location: 805 Leonard NW, Grand Rapids, MI 49504
Schedule:
Payweek : Tues 11-3, Friday 11-5:30
NonPay: Tues 11 -3, Friday 11-3; sat 9-12:45
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND RAPIDS, MI, 49507, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88673
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[EVERGREEN PARK, IL, 60805, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88678
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CARY, IL, 60013, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR (Teller) PART TIME-BYRON]]></title>
        <description><![CDATA[
Title: CSR (Teller) PART TIME-BYRON
Requisition #: 88682
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: PART TIME
Location: 2384 84th St, Byron Center, MI 49315
Schedule:
Pay week
Monday off
Tuesday off
Wednesday 12:45-5:30
Thursday 12:45-5:30
Friday 9:15-5:15
Saturday 9:00-12:30
Non Pay Week
Monday 9:15-5:15
Tuesday 11:45-5:15
Wednesday off
Thursday off
Friday 9:00-5:30
Saturday off
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88682]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BYRON CENTER, MI, 49315, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Teller/ Customer Service Representative Part Time]]></title>
        <description><![CDATA[
Title: Teller/ Customer Service Representative Part Time
Requisition #: 88683
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[PALM HARBOR, FL, 34684, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88685
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[WALLED LAKE, MI, 48391, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88687
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CLINTON TOWNSHIP, MI, 48036, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager II]]></title>
        <description><![CDATA[
Title: Financial Center Manager II
Requisition #: 88691
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION:
Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES
Sales/Goals Function
Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met.
Manager/HR Function
Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Three (3) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BARRINGTON, IL, 60010, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR / Teller]]></title>
        <description><![CDATA[
Title: CSR / Teller
Requisition #: 88692
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Mt. Pleasant, NC, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Small Business Banker]]></title>
        <description><![CDATA[
Title: Small Business Banker
Requisition #: 88702
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: The Small Business Banker (SBB) is responsible for providing business and consumer products and services to small business customers with aggregate borrowing needs of less than $500,000 and sales of up to $3 million. Manage the financial center small business portfolio including developing, retaining and growing customer relationships. Identify new business and cross-sell opportunities. Demonstrate Fifth Third Bank Core Values in all actions: Integrity, Teamwork &amp; Collaboration, Respect &amp; Inclusion, and Accountability. DUTIES AND RESPONSIBILITIES: * Pro-actively call (both in-person and by phone) potential and existing customers to successfully retain and grow small business relationships. * Identify cross sell opportunities by consistently profiling all customers to recognize the total banking needs and increase products per household. * Develop, maintain and cooperate with key internal partners (such as business banking, commercial, treasury management, mortgage, etc.) to ensure customer relationships are aligned to the appropriate areas of expertise. * Develop detailed plans to meet or exceed assigned sales and customer service goals. * Responsible for completing all training on schedule including small business sales, prospecting, networking and product knowledge. * Originate deposit accounts, completing all required opening and documentation procedures. * Originate, manage, and report blitz activity for the assigned Financial Center business products. * Originate business credit applications, forwarding completed applications to the BLC for credit decisions. * Complete administrative duties related to loans and depository accounts. * Community outreach including placing outbound phone calls, employer on-site meetings, conducting educational seminars, and being active in the community (e.g. local events, chamber of commerce). * Coach and mentor branch team to uncover small business sales opportunities and drive referrals. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * College degree or equivalent experience. * Prior sales experience in a goal and/or commission-based environment. * Effective communication in written, verbal, and presentation formats. * Organizational, problem-solving and teamwork abilities. * Self-discipline and self-motivation. * Ability to understand retail policies and procedures in order to utilize good judgment in making sound decisions. * Ability to present a professional image to the public. * Ability to perform math functions with capability to analyze credit and financial information. * Computer skills such as MS Office (Outlook, Excel, Word, PowerPoint, etc.).

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MARCO ISLAND, FL, 34145, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Service Representative]]></title>
        <description><![CDATA[
Title: Financial Service Representative
Requisition #: 88706
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Some experience in a sales environment preferred. Financial industry experience a plus. Work involves cash handling, and ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work requires the ability to take initiative and diplomacy and tact in problem resolution. Work involves product knowledge for the level of selling and cross-selling performance expected with position. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Work requires the ability to multi-task and to be flexible.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88706]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Troutman, NC, 28166, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Securities Licensed Sales Assistant I]]></title>
        <description><![CDATA[
Title: Securities Licensed Sales Assistant I
Requisition #: 88709
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Investment Advisors
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: The Securities Licensed Sales Assistant provides sales support to registered securities representatives (e.g., Investment Executives, Sr. Investment Specialists, or Wealth Management Advisors), as well as executes trades. The Licensed Sales Assistant has a strong understanding of the brokerage industry, trading operations and the Bank's brokerage products. Work is performed under the supervision of registered securities representatives. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Ensures that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards. * Assists in soliciting additional customers for registered securities representatives. * Has regular contact with clients regarding their accounts, under the supervision of a registered securities representative. * Executes orders for clients at the direction of the registered representative. * Opens new customer accounts at the direction of the Registered Representative. * Works with Banking Center or Private Bank personnel to increase sales and referral opportunities. * Handles various administrative functions for the registered securities representatives. * Performs various projects as needed. * Ensures that all trading activity complies with federal and internal compliance regulations and guidelines. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent, college degree preferred. * Series 7 and 66, or 7, 63 and 65 required. * Strong understanding of the Brokerage Industry. Prior Brokerage experience strongly preferred. * At least 1 to 3 years of sales or operations experience. * Excellent communication and organizational skills. * Must be able to work independently with limited supervision. * Must be able to prioritize and effectively manage multiple tasks at once.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88709]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charlotte, NC, 28243, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Securities Licensed Sales Assistant I]]></title>
        <description><![CDATA[
Title: Securities Licensed Sales Assistant I
Requisition #: 88710
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Investment Advisors
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: The Securities Licensed Sales Assistant provides sales support to registered securities representatives (e.g., Investment Executives, Sr. Investment Specialists, or Wealth Management Advisors), as well as executes trades. The Licensed Sales Assistant has a strong understanding of the brokerage industry, trading operations and the Bank's brokerage products. Work is performed under the supervision of registered securities representatives. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Ensures that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards. * Assists in soliciting additional customers for registered securities representatives. * Has regular contact with clients regarding their accounts, under the supervision of a registered securities representative. * Executes orders for clients at the direction of the registered representative. * Opens new customer accounts at the direction of the Registered Representative. * Works with Banking Center or Private Bank personnel to increase sales and referral opportunities. * Handles various administrative functions for the registered securities representatives. * Performs various projects as needed. * Ensures that all trading activity complies with federal and internal compliance regulations and guidelines. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent, college degree preferred. * Series 7 and 66, or 7, 63 and 65 required. * Strong understanding of the Brokerage Industry. Prior Brokerage experience strongly preferred. * At least 1 to 3 years of sales or operations experience. * Excellent communication and organizational skills. * Must be able to work independently with limited supervision. * Must be able to prioritize and effectively manage multiple tasks at once.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88710]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charlotte, NC, 28243, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Annuity Processing Specialist]]></title>
        <description><![CDATA[
Title: Annuity Processing Specialist
Requisition #: 88711
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Investment Ops
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Under general supervision, responsible for all aspects of processing annuity business from start to finish. Will be responsible for processing and reviewing all documentation for annuity (fixed and variable) in a fast-paced environment. Must be able to handle large volume of policies and delivery requirements in a time sensitive manner. DUTIES &amp; RESPONSIBILITIES: * Process annuity applications, review for missing paperwork/documents and verify processing requirements. * Ensure that all needed forms are submitted with the application and all processing guidelines are met in a timely manner. * Act as liaison between registered representatives and carriers for coordinating the application process, including all required documentation. * Follow-up on pending and open business. * Verify Agent licensing and appointments and process such licensing and appointment paperwork when needed. * Verify sufficient funding is in place prior to business submission. * Obtain and relay any necessary information and correspondence between the clients, vendors, and other services providers. * Communicate regularly with sales staff, management, vendors, and clients to be sure the highest possible quality of customer service is being provided for every individual. * Respond promptly and courteously to sales force. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Insurance license required. Series 7 preferred. * Insurance and financial service experience preferred. * Excellent customer service and communication skills required. Must be detail oriented and able to multi-task. * Prior experience with Finetre/AnnuityNet software would be beneficial.

]]></description>
        <link><![CDATA[http://jcnlx.com/50bc47f2c5424236859c34aacead29dc105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-88711]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Rep/Teller (PT) MIlford BM]]></title>
        <description><![CDATA[
Title: Customer Service Rep/Teller (PT) MIlford BM
Requisition #: 88715
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88715]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Milford, OH, 45150, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Sr. BLC Loan Underwriter]]></title>
        <description><![CDATA[
Title: Sr. BLC Loan Underwriter
Requisition #: 88717
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Consumer
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Review and decision small business loan applications, in a centralized environment, for commercial credits up to $250K. Assist junior loan underwriters through the loan decision process, offering expertise on financial analysis and loan structuring. Provide continued support to Banking Center personnel relating to the communication of loan decisions and financial analysis. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Underwriting * Assists the Team Lead Loan Underwriter with the more complex credits * Responsible for spreading financial statements based on information provided in the loan package. * Provide loan decisions and/or credit recommendations based on a review of all underwriting criteria, including loan structure, collateral, interest rate, and fees. * Effectively communicate loan decision to loan originator. * Identify and review all necessary due diligence items. * Assist Documentation Specialist, if needed, with the following: o Loan documents - ordering and review. o Preparation of the Loan Closing Settlement Statement. o Preparation of loan closing checklist. Administrative * Mentors junior loan underwriters through all stages of the underwriting process * Fills role of Underwriter Team Lead in his/her absence * Effectively communicate loan decision to loan originator. * Negotiate terms &amp; conditions of loan with originator. * Provide the necessary coaching of Banking Center staff, to enhance the understanding of the small business customer. * Identify and communicate cross-sell opportunities discovered during the underwriting process. * Trains department employees. * Miscellaneous job duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree in accounting, finance or economics is preferred. 3+ years of credit analysis and/or loan review experience, preferably in the banking industry. Must be proficient in basic software applications such as Microsoft Access, Word and Excel. Familiarity with the Bank's internal applications is helpful. Must be attentive to detail and possess excellent verbal and written communication and organizational skills.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88717]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88720
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88720]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Evansville, IN, 47701, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Regional Credit Center Manager]]></title>
        <description><![CDATA[
Title: Regional Credit Center Manager
Requisition #: 88722
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Consumer
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Key leadership position with overall responsibilities is to direct, advocate and facilitate the development, implementation, communication and maintenance of Bancorp Consumer Lending initiatives including process improvement and product development. Responsible for leading multiple lines of business in Consumer Lending for Underwriting, Funding, Operations and Portfolio management. Participates in the development and recommendation of Bancorp Consumer Lending objectives, credit policies and practices. Provides advice and guidance to Affiliate Sales Managers and Officers engaged in lending activities. Assists in approving large Bancorp credit relationships.
DUTIES &amp; RESPONSIBILITIES:
* Develop and implement strategies, which result in effective consumer lending consistent with Bancorp policies, guidelines and standards.
* Work with Affiliates to develop and achieve agreed service level standards.
* Collaborate with Bancorp and Affiliate business partners (Mortgage/Retail/Affiliate Administration) to achieve Consumer Lending objectives. Assist in the development of strategic and tactical goals and strategic planning systems.
* Provide advice, guidance and loan services to the Affiliate Sales Managers, Retail Banking Center personnel and Credit Administration personnel. Coordinates the dissemination of processes and procedures. Oversees practices from Bancorp perspective.
* Lead Loan Center teams to achieve continuous improvement and best in class performance.
* Administer and oversee Bancorp Consumer Lending critical to quality customer service. Resolve or facilitate resolution of escalated issues. Assure all Office of the President issues are handled timely and appropriately.
* Establish and measure Bancorp Consumer Lending service level standards.
* Review and monitor lending override and portfolio performance to identify potential problems and develop proactive corrective actions.
* Maintain open dialog with Bancorp credit and risk management to provide feedback and maintain acceptable credit and operational risk.
* Maintains contacts with other lending institutions and industry associations to remain informed of trends in Consumer Lending. Builds industry relations through industry networking.
* Make recommendations regarding employment, performance ratings, salary changes, promotions and other staffing changes.
* Meet Credit quality goals for assigned areas of responsibility
* Develops cooperative relationships with internal and external customers
* Analyzes departmental processes and implements improvements
SUPERVISORY RESPONSIBILITIES: Responsible for managing an Affiliate Regional Loan Center. Exercises the authority of a department head concerning staffing, performance evaluations, promotions, salary recommendations and terminations. Participates in the recruiting process of talent for the Consumer Lending division. Responsible for providing employees with timely, candid, and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession; recognizing and rewarding employees for accomplishments.
Experience

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KENTWOOD, MI, 49528, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Business Banking Relationship Manager I]]></title>
        <description><![CDATA[
Title: Business Banking Relationship Manager I
Requisition #: 88723
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Manages 150 - 200 assigned Business Banking customer relationships (small to medium sized businesses and individual relationships), which can involve significant credit exposure ($3 to $10 MM). Responsible for cross-selling commercial loans and deposits as well as other Fifth Third Bank services to assigned relationships. Provide financial counseling to customers, and provide assigned Banking Center Mangers lending assistance. Responsible for the growth, retention and profitability of assigned relationships.
DUTIES &amp; RESPONSIBILITIES:
* Marketing/Sales
o Identify alternative loan candidates among qualified customer base.
o Provide expertise to assigned area of responsibility for achieving commercial loan and deposit goals.
o Grow assigned relationships by cross-selling other Fifth Third Bank services and deepen relationships referred by Business Development Officer or Small Business Specialist.
o Refers new customer base and partners with Business Development Officer or Small Business Specialist, or refers customers to other Lines of Business within bank, to build/deepen relationships and help the overall contribution to the bottom line.
o Develop and execute retention strategy for current relationships in order to achieve desired profitability.
* Underwriting
o Interview applicants to develop information concerning their businesses, banking needs and determine their capacity to fulfill all obligations to the Bank.
o Develop an underwriting list of essential information needed to render a timely response.
o Provide a timely response on all over limit loan/credit requests within five (5) working days from receipt of essential underwriting information.
o Provide supervision for the lending activities of Banking Center Mangers, including communicating Bank-lending policies, and advising and controlling the extension of loans. This includes interviewing applicants to develop information concerning their business needs, abilities and financial condition to determine their credit worthiness.
o Act in over limit capacity, or take the initiative to seek necessary level of loan authority to make a loan if in excess of personal lending authority.
o Provide advice and direction to prospects and customers in regard to loan requests or other bank services and products.
* Administrative
o Ensure client satisfaction by responding promptly to customer inquiries and requests and coordinating activities of appropriate personnel to resolve issues.
o Visit and telephone clients on a regular basis to maintain a strong, working relationship.
o Maintains a strong knowledge base of bank policies, procedures, loan products, pricing and educates prospects on Fifth Third Bank's advantages.
o Worth with Portfolio Manager, Collections, Work Out group to ensure corrective actions are taken regarding Watch Lists, Administrative Loan, Non-accrual or Chargeoff.
SUPERVISORY RESPONSIBILITIES: None
Experience

&middot;    Bachelor&rsquo;s degree in marketing, finance or related business field or four (4) years related experience. 
&middot;    Minimum three (3) years selling to or managing Commercial relationships (such as a Banking Center Manager or Portfolio Manager). 
&middot;    Underwriting experience, banking experience, or familiarity with financial services products helpful. 
&middot;    Knowledge of bank policies, guidelines, and processes.
&middot;    Knowledge of federal and state lending regulations governing commercial lending.
&middot;    Must be detail oriented and possess strong organizational and analytical skills. 
&middot;    Must be able to analyze complex financial data in order to make sound credit decisions. 
&middot;    Excellent presentation and interpersonal skills required. 
&middot;    Proficient using Microsoft Office applications.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CLEVELAND, OH, 44197, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Business Development Officer]]></title>
        <description><![CDATA[
Title: Business Development Officer
Requisition #: 88724
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Identify and develop new commercial relationships with small to medium sized businesses and with individuals, which can involve significant credit exposure ($3 to $10 MM). Provide financial counseling and expertise to prospects in order to achieve commercial loan and deposit goals.
DUTIES &amp; RESPONSIBILITIES:
* Marketing/Sales
o Identify qualified prospects and close new commercial sales opportunities.
o Follow up on qualified prospects as identified by Banking Center Mangers or other referral sources.
o Identify alternative loan candidates among qualified prospect list.
o Refers new customer base and partners with Business Banking personnel, or refers customers to other Lines of Business such as TM, CRE, and SBA, to build and/or deepen relationships and help the overall contribution to the bottom line.
o Partner with Call Center to coordinate customer appointments and opportunities.
* Underwriting
o Interview applicants to develop information concerning their businesses, banking needs and determine their capacity to fulfill all obligations to the Bank.
o Develop an underwriting list of essential information needed to render a timely response.
o Provide a timely response on all over limit loan/credit requests within five (5) working days from receipt of essential underwriting information.
o Provide advice and direction to prospects in regard to loan requests or other bank services and products.
* Administrative
o Maintains a strong knowledge base of bank policies, procedures, loan products, pricing and educates prospects on Fifth Third Bank's advantages.
o Ensure client satisfaction by responding promptly to customer inquiries and requests and coordinating activities of appropriate personnel to resolve issues.
SUPERVISORY RESPONSIBILITIES: None
Experience

&middot;    Bachelor&rsquo;s degree in marketing, finance or related business field or four (4) years related experience. 
&middot;    Minimum five (5) years commercial sales preferably financial industry experience.
&middot;    Underwriting experience, banking experience, or familiarity with financial services products helpful. 
&middot;    Knowledge of bank policies, guidelines, and processes.
&middot;    Knowledge of federal and state lending regulations governing commercial lending.
&middot;    Must be detail oriented and possess strong organizational and analytical skills. 
&middot;    Must be able to analyze complex financial data in order to make sound credit decisions. 
&middot;    Excellent presentation and interpersonal skills required. 
&middot;    Proficient using Microsoft Office applications.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CLEVELAND, OH, 44197, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager - Kanawha City]]></title>
        <description><![CDATA[
Title: Customer Service Manager - Kanawha City
Requisition #: 88757
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES
1.) Manager/HR Function
A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service.
B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care.
C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems.
D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members.
E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process.
F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate.
G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date.
H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies.
I. Maintain a position of trust and responsibility by keeping all customer business confidential.
J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times.
2.) Operations
A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office.
B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date.
D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88757]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charleston, WV, 25333, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88603
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/22/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88603]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GARY, IN, 46409, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR / Teller - Part-time]]></title>
        <description><![CDATA[
Title: CSR / Teller - Part-time
Requisition #: 88415
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




Part-time Schedule: Concord Main Lobby Monday 8-2, Tue. Wed, Thurs 11-2, Friday 11-5
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88415]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Concord, NC, 28025, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Personal Banker (FT) St Matthews FC (Louisville)]]></title>
        <description><![CDATA[
Title: Personal Banker (FT) St Matthews FC (Louisville)
Requisition #: 88462
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff.
SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88462]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ST. MATTHEWS, KY, 40257, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial Funding Specialist II]]></title>
        <description><![CDATA[
Title: Commercial Funding Specialist II
Requisition #: 88555
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Operations
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: Assume lead role in managing and facilitating the review and funding of complex commercial loan transactions. Review commercial loan documentation packages and complete the respective funding, including a formal review of all CLAS documents, complicated loan transactions documented, and outside prepared legal documents. Prepare documents for delivery to Operations for booking to the AFS loan system. Assist other Funding Specialists with questions and review / approve of their packages prior to funding. Follow funding account exceptions and work with Commercial Loan Operations to clear needed items for booking. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: I. Manage a multiple flow of activities in conjunction with the closing of complex commercial transactions generated by the various sales teams: a. Possess a working knowledge of the Commercial Loan Policies of Fifth Third Bancorp. b. Utilize working knowledge of all transactions and structures to help establish transaction funding timetable; c. Perform complete and through analysis, verification and audit of all documentation, insuring that compliance with the terms and conditions of all aspects of the transaction have been met. d. Enlist and coordinate assistance from legal counsel to advise on specific transactions issues and unresolved legal matters pertaining to transaction documentation when appropriate. e. Fund commercial loan transactions with fundings ranging from $2,500,000 to over $10,000,000. II. Coordinate and manage the final audit process with the appropriate parties, reviewing all issues of deal specific transaction documentation, pricing, and payment procedures prior to delivery of the funding package to the Operations group. III. Maintain effective processes with Commercial Loan Operations to ensure the timely and accurate processing and booking of transactions. Establish and direct necessary procedures to insure that &quot;follow-up&quot; items are received on a prompt and timely basis. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Up to 5 years of related work experience in Commercial Loan Documentation * Bachelor's degree or equivalent experience * Understanding of varied loan structures and corresponding complex documentation * Proficient with Microsoft Office programs such as Word, Excel &amp; Access * Strong attention to detail * Ability to work independently * Strong decision making capabilities * Solid interpersonal skills

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88555]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KENTWOOD, MI, 49528, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Senior Data Architect]]></title>
        <description><![CDATA[
Title: Senior Data Architect
Requisition #: 88554
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 11/5/2009


 Requirements




GENERAL FUNCTION: 
Contributes to overall data architecture strategy through analysis, design and creation for the enterprise data warehouse. Performs detailed analysis of business process to define architecture requirements.
The position is on the Technical/Professional ladder at level 3 in the Data Architecture discipline.
DUTIES &amp; RESPONSIBILITIES: 
* Designs, implements and maintains moderately complex databases.
* Designs and develops new data models and architecture of data warehouses and data marts.
* Technical resource to address data-related problems of systems integration, compatibility and multiple-platform/DBMS integration.
* Performs feasibility analysis on potential future data implementations.
* Leads implementation of data warehouse and related data marts (e.g., staging and production, table development, extranet, transfer and load processes, and aggregation processes and data validation).
* Functions as a technical expert in the design, development, modification and debugging of datamodels, databases, etc.
* Ensures that data projects follow prescribed development life cycle and meet quality standards.
* Monitors database performance, recommends tuning/redesign activities and resolves complex issues. 
* Keeps current with database, data modeling and data warehousing trends and technological innovations in the banking and IT industry, and makes appropriate development recommendations.
* Responsible for systems (hardware and software) performance and resolution of production incidents, which may require 24x7 coverage. 
* Other duties as required.
SUPERVISORY RESPONSIBILITIES:None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Undergraduate degree and MS, with 2-4 years of experience. In-depth knowledge of relational or OO DBs or data warehousing.
Required experience &amp; skills:
* Experience in datawarehousing
* Strong SQL skills
* Experience writing, implementing and supporting ETL
* Strong communication skills
Preferred experience &amp; skills:
* Dimensional modeling skills are a plus
* DataStage experience is a plus
* DB2/zOS (version 8 &amp; above) knowledge and /or experience
* Experience using data modeling tools. (Erwin experience a plus)
* z/OS JCL understanding or experience
* Experience in banking business processes and/or appilcations


]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88554]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KENTWOOD, MI, 49528, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88544
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[AVON, OH, 44011, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 88540
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 10/21/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
DUTIES & RESPONSIBILITIES:
* Develop referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Follow defined protocol for escalation exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with branches and/or applicants of providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant's and support staff's expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
SUPERVISORY RESPONSIBILITIES: None.

Experience
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.



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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ORLANDO, FL, 32806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/ Teller- Part Time- Grand Blanc]]></title>
        <description><![CDATA[
Title: CSR/ Teller- Part Time- Grand Blanc
Requisition #: 88529
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




For the fifth year in a row, Fifth Third Bank has been named one of Metro Detroit's &quot;101 Best &amp; Brightest Companies to Work For&quot;
Part time position, 20-25 hours/wk. Must be available to attend three weeks of full time training upon hire and be able to work a flexible schedule within our hours of operation (M-Th 9-5, Fri 9-6 and Sat 9-1).
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.
SUPERVISORY RESPONSIBILITIES: N/A
Experience

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND BLANC, MI, 48480, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Business Analyst]]></title>
        <description><![CDATA[
Title: Lead Business Analyst
Requisition #: 88515
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division IT
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION:
Serves as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, document requirements, and resolve complex system problems. Coordinates development and support for new and existing applications. Possesses a sound understanding of business systems and industry requirements. Acts as a team leader for assigned projects. Guides and trains less experienced analysts through project work. The position is on the Technical/Professional ladder at level 4 in the Business Analysis discipline.
DUTIES &amp; RESPONSIBILITIES:
1. Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle.
2. Acts as team leader for projects.
3. Possesses strong knowledge of the business line, including the business plan, products, process and revenue streams.
4. Plays a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May perform project leader role for projects.
5. Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.
6. Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency.
7. Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.
8. Provides guidance and context in prioritizing and determining complexity of problems and requests.
9. Partners with the technical areas in the research and resolution of system and process problems.
10. Identifies, researches, and analyzes production problems develops solutions, and resolves problems.
11. Works with programming resources (in house and third party) to ensure development work is completed to specification.
12. Other duties as required.
SUPERVISORY RESPONSIBILITIES:
None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Undergraduate degree or equivalent with 4-6 years experience.
PM Methodology SDLS/Testing QA Experience.
Additional Educational and Experience Requirements:
BA Certification is a benefit
Experience with Enterprise Document Management / Web Content Management (EDM / WCM) in a web publishing environment.
Experience working within formal project management guidelines and familiar with the System Development Life Cycle (SDLC)
Familiar with creating enterprise governance procedures and guidelines
3 - 5 years experience in systems implementation, end-user support and business process analysis
Experience working within a large corporate environment will be seen as a plus
Demonstrated agility to quickly learn firm&rsquo;s culture
Focus is on results delivery
Proven strong interpersonal, communication (verbal and written) and presentation skills
Well organized, time management and strong innovation skills
Intermediate to advanced knowledge using SharePoint or other web based collaboration platform is a benefit
Ability to balance multiple priorities
Display dependable, punctual and professional demeanor
Possess strong problem solving skills
Ability to be self-sufficient and work independently as well as in a team environment

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Customer Service Representative-FT-Coloma]]></title>
        <description><![CDATA[
Title: Lead Customer Service Representative-FT-Coloma
Requisition #: 88506
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform basic math functions. Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to perform duties with minimal supervision, which is usually acquired with minimum of 3 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision making and higher level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Coloma, MI, 49038, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller - Full Time - Avon]]></title>
        <description><![CDATA[
Title: CSR/Teller - Full Time - Avon
Requisition #: 88497
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[AVON, IN, 46123, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/Teller - Part Time - Orleans]]></title>
        <description><![CDATA[
Title: CSR/Teller - Part Time - Orleans
Requisition #: 88492
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88492]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ORLEANS, IN, 47452, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part-Time Customer Service Rep/Teller]]></title>
        <description><![CDATA[
Title: Part-Time Customer Service Rep/Teller
Requisition #: 88490
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/20/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88490]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LEXINGTON, KY, 40592, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Investment Executive]]></title>
        <description><![CDATA[Title: Investment Executive
Requisition #: 88758
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/27/2009


 Requirements




GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex financial profiles. Accountable for sales of full range of securities products, and achieve targeted securities fee income goals within assigned territory. Design and customize coaching sessions to train bankers on investment strategies and product solutions. Conduct solo and joint appointments with bankers and assist them in efficiently identifying potential clients and closing the sales. Maintain presence within the bank to develop strong relationships and credibility with internal and external clients.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Achieving sales goals while serving the clients' best interests.
* Plan and conduct individual and group coaching sessions with retail bank employees.
* Develop and conduct client meetings to review existing accounts and close sales individually and jointly with licensed bankers.
* Handle daily client needs and problems and prioritize and delegate tasks to resolve.
* Post-appointment follow up to maintain relationships and develop referrals from existing client base.
* Manage sales planning for self and for team to drive sales, and achieve designated goals and financial results.
* Maintain comprehensive knowledge of all financial products through self-study, periodicals, and appropriate coursework.
* Ability to delegate tasks and follow-through.
* Prepare necessary internal reports for sales tracking.
* Coordinate and communicate with team on daily basis to insure accurate completion of accountabilities.
* Conduct internal and external seminars.
* Prioritize client needs and introduce services of other Fifth Third Bank employees, i.e. loans, estate planning, deposits.
SUPERVISORY RESPONSIBILITIES:
* Serves as a coach and mentor for licensed bank employees.
* Thoroughly organize, share and prepare licensed bankers with tools and skills needed to be successful.
* Guide and promote progress toward established goals for team.
* Recognize and reward achievement of goals.
Experience

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[DEARBORN, MI, 48123, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager I]]></title>
        <description><![CDATA[
Title: Financial Center Manager I
Requisition #: 88760
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. Manager/HR Function Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Two (2) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BYRON CENTER, MI, 49315, USA]]></location>
    </job>
    <job>
        <title><![CDATA[PRIVATE CLIENT RM III]]></title>
        <description><![CDATA[
Title: PRIVATE CLIENT RM III
Requisition #: 88761
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Develop and manage high level customer relationships. The incumbent provides full service banking to selected high income/high net worth individuals. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Meeting the credit needs of individuals in the selected market segment * Provides deposit accounts and related fee services to assigned customer base * Consults and directs customers to company specialists for advice and implementation (Brokerage, Investment Management) * Cross-sells all trust and retail services not directly provided by incumbent * Builds a referral network to ensure stream of new business prospects SUPERVISORY RESPONSIBILITIES: * Not Applicable
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: BS/BA with concentration in business, finance, accounting or equivalent training and experience. (MBA, CFA, CFP, SERIES 7, 63) Formal credit training with a minimum of 5 years experience in granting credit to affluent individuals or small-to-medium sized business Good interpersonal, oral and written communication skills

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ORLANDO, FL, 32806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Finance Manager - Mortgage]]></title>
        <description><![CDATA[
Title: Finance Manager - Mortgage
Requisition #: 88763
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Senior financial decision-maker with primary responsibility for analyzing the financial performance and growth opportunities for an affiliate or national line of business. Responsible for assisting Affiliate or LOB CFO in developing action plans to sustain profitable growth for the Affiliate or LOB. Provides assistance to profit center managers in building business strategies to grow revenues, identify cost efficiencies, and increase profitability. Coordinates with the Bancorp Finance Division and Lines of Business to ensure consistency in reaching Bancorp financial goals. DUTIES AND RESPONSIBILITIES: * Establishes, fosters and maintains working relationships with peers and management within own affiliate or Line of Business, as well as to Bancorp Finance. o Serves as the financial leader to own affiliate or Line of Business. o Attends meetings with peers to maintain knowledge of current and emerging issues and risks in respective focus areas. o Is an active participant in process improvement and problem resolution issues. * Prepares and analyzes annual profit plan and rolling forecast for all line of business. * Analyzes business performance, makes recommendations for improvements and measure progress. Success will be measured by outcomes. (i.e., business improvement) * Works closely with CFOs to develop metrics and variance analysis of actual results. Assists with the development of presentations and discussion documents to highlight business issues and opportunities. Creates and publishes graphic metrics to communicate business results and status. * Generates forecasts and analyzes sales trends. * Develops and implements policies and procedures. * Anticipates and provides solutions to the most complex finance and accounting problems. * Allocates and coordinates resources and handles personnel-related issues within the affiliate/LOB. * Manages the planning and direction of departmental projects. * Oversees the efficient operation and cost-effectiveness of operating systems and programs. * Monitors and evaluates project progress and results to determine improvements in procedures needed to meet ultimate objectives. * Provides training and guidance to less experienced analysts. o Allocates work and reviews work of less experienced staff. o Works with staff to set and achieve department objectives. o Guides and advises subordinates. Resolves routine personnel issues. o Develops cross training programs and ensures the adequate delegation of duties and responsibilities. o Recruits, develops and exports talent. SUPERVISORY RESPONSIBILITIES: May be responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: Education: College degree in Accounting, Finance or Economics Certification: CPA, MBA preferred Experience: Years - Typically requires at least 10 years of accounting or finance related experience. Strong financial planning experience required. Previous experience in multiple Fifth Third LOBs, ALCO, Corporate finance or related experience required. Industry - Banking or Financial Services preferred. Managerial - Supervisory Experience preferred. Computer/Technical - Proficient in basic spreadsheet applications such as Excel, Microsoft Word, etc. Demonstrate ability to learn and understand various computer systems.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial Loan Processor II]]></title>
        <description><![CDATA[
Title: Commercial Loan Processor II
Requisition #: 88765
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Receives, prioritizes, and tracks incoming work items. Review of completed work, achieves a high level of customer service. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Adjustment Processor II Loan Processor II Payment Processor I Quality Review Specialist I Dealer Floor Plan Processor Escrow Processor I Recording Release Specialist Collateral Specialist I Commercial Lease Processor I Commercial Balancer Accounting Clerk SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Requires a high school diploma or equivalent. * One to two years functional full time work experience. * Data entry and 10 key experience. * Knowledge of PC usage. * Must be attentive to detail. * Must be able to work in a fast-paced environment.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88765]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KENTWOOD, MI, 49528, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Business Banking Call Center Sales Rep]]></title>
        <description><![CDATA[
Title: Business Banking Call Center Sales Rep
Requisition #: 88669
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 11/6/2009


 Requirements




GENERAL FUNCTION: Responsible for promoting and selling Business Banking Products via inbound and outbound calls. Assesses customer needs to sell Business Banking Products or schedule appointments for the Business Banking Officer. DUTIES &amp; RESPONSIBILITIES: * Grow existing Business Banking relationships by identifying and closing the sales of additional products and services. * Achieve assigned sales and appointment setting goals. * Maintain call and contact measurements. * Responds professionally to customer inquiries via telephone, email or fax. * Maintain and develop knowledge of specific sales and service skill in call center. * Refer existing merchant customers to Bancorp partners for sale of additional Bancorp products and services. * Multi-task between various windows applications and bank systems. * Track all sales activity in a pipeline and perform daily (or as requested) reviews with management. * Accurately enters or confirms customer information into database; initiates and/or completes proper forms and disclosures. * May act as a mentor to sales representatives with less experience. * Any other appropriate duties assigned by management. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS &amp; ABILITIES REQUIRED: * Strong verbal and written communication skills. * Experience with Microsoft products, such as Word, Excel, Access and Outlook a must. * One (1) or more years prior sales experience preferred. * Prior call center sales experience preferred. * High level of organizational skills. * High School Diploma or equivalent a must. * College degree or active pursuit of a college degree preferred.

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        <guid isPermaLink="false"><![CDATA[53-88669]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[part-time Customer Service Rep Lucasville]]></title>
        <description><![CDATA[
Title: part-time Customer Service Rep Lucasville
Requisition #: 88622
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88622]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LUCASVILLE, OH, 45699, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Accounting Risk & Policy Analyst]]></title>
        <description><![CDATA[
Title: Accounting Risk & Policy Analyst
Requisition #: 88793
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Finance
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Responsible for establishing and maintaining Bancorp accounting policies and procedures, monitoring emerging accounting issues and standards, interpreting and overseeing the implementation of newly issued accounting standards, formally communicating significant policy or procedural changes across the Bancorp, consulting with Affiliate, centralized and LOB finance teams on technical accounting topics, as well as representing Accounting Risk/External Reporting on various Bancorp accounting/finance initiatives and special projects. DUTIES AND RESPONSIBILITIES: * Responsible for the development and maintenance of Bancorp accounting policies and procedures: o Ensure that Bancorp accounting policies and procedures are developed, maintained and updated in accordance with GAAP. o Ensure that policies and procedures are properly documented and maintained in a clear and concise manner. o Ensure that policy/procedural changes are clearly communicated to appropriate areas of the Bancorp on a proactive and timely basis. * Responsible for monitoring emerging accounting issues and standards: o Proactive monitoring of all emerging issues and assessing the implications to the Bancorp. o Discuss implications to the Bancorp with the Director of Accounting Risk and Policy, Accounting Risk and Policy Manager and Assistant Controller. o Develop comment letters as appropriate. * Responsible for interpreting newly issued standards and fully assessing their impact to the Bancorp: o Coordinate implementation team ensuring that all relevant Bancorp departments are represented. o Develop adoption implementation strategy and oversee its execution. o Quantify current and expected financial statement impacts for communication to the Bancorp finance organization as well as the Audit Committee. * Consult with Affiliate, centralized and LOB finance teams on technical accounting topics: o Proactively engage finance teams to gain a full understanding of new/emerging business transactions. o Develop and communicate technical accounting requirements and related financial statement impacts. o Assist with transaction structures and drafting of contractual agreements in order to maximize the favorable economic impact to the Bancorp as well as ensure the alignment of transactional economics and GAAP requirements. * Serve as the Bancorp's technical accounting subject-matter expert on various finance/accounting initiatives and special projects, including process improvements, merger and acquisition activity, etc. as well as serve differing roles on Bancorp committees. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * Education: Bachelor's Degree in Accounting. * Certification: CPA Preferred. * Experience: Years - Minimum of 3 years of accounting related experience. * Industry - Banking or accounting related experience required. * Managerial - Supervisory experience preferred. * Computer/Technical: Proficient in advanced spreadsheet applications such as Excel, Microsoft Word, etc. * Other Skills: Excellent analytical, leadership, team building, communication and interpersonal skills. * Experience with accounting topics and auditing standards, SEC reporting, project management.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88793]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[FINANCIAL ANALYST III]]></title>
        <description><![CDATA[
Title: FINANCIAL ANALYST III
Requisition #: 88794
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Commercial
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION: Responsible for the execution of highly complex financial analysis and business improvement of key areas within the Bancorp. Serve as financial leader to Fifth Third Bancorp lines of business and/or external agencies to understand and meet the information needs required to sustain growth. Focus on providing value-added analysis and recommendations to support business growth. Leads the education and development of less experienced staff. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Understand and lead peers in the identification of key business factors (both internal and external) that impact the business. o Maintain an up-to-date knowledge base to keep current on existing and emerging issues; apply this knowledge to assist business managers in growing their business. o Develop recommendations and action plans to support growth and eliminate or mitigate observed risks. * Play a key role in the execution of financial analysis and in driving business results. o Prepare and analyze monthly reports. Investigate and document unusual items. o Perform maintenance on existing schedules and reports for changes to information. o Document, evaluate and improve design of reports and processes to ensure that analytical tools evolve as business changes. o Develop trend analyses and other quantitative reports to determine business trends. * Assist management with the development and maintenance of the performance data systems designed to review organizational and product performance. * Establish, foster and maintain working relationships with peers and management within Cincinnati, affiliates and all lines of business. o May serve as the division leader to lines of business regarding mergers and acquisitions, conversions of application systems, and complex reporting needs. o Attend meetings with peers to maintain knowledge of current and emerging issues and risks in respective focus areas. o Be an active participant in process improvement and problem resolution issues. * Assist with the preparation and analysis of annual profit plan and rolling forecast for line of business. * Analyze business performance, make recommendations for improvements and measure progress. Success will be measured by outcomes. (i.e., business improvement) * Provides training and guidance to less experienced analysts. o Allocates work and reviews work of less experienced staff. o Works with staff to set and achieve department objectives. o Guides and advises subordinates. o Develops cross training programs and ensures the adequate delegation of duties and responsibilities. o Resolves routine personnel issues. o Recruits, develops and exports talent. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Education: Bachelor's degree required. MBA or CPA preferred. Thorough knowledge of GAAP strongly desired. Experience: Minimum of five years of accounting or finance related experience in industry or public accounting. Computer/Technical: Proficient with MS-Windows and other related PC applications. Possess the desire and ability to learn mainframe applications, and automated data analysis tools and techniques. Other Skills: * This position requires excellent analytical, verbal and written communication skills necessary to interact with personnel ranging from clerical staff to more senior management. * Demonstrated proficiency in performance measurement tools and technology. * Ability to work both individually and as a member of a team. * Ability to maintain professional composure in a dynamic work environment that often requires management/completion of multiple tasks. * Demonstrate sound judgment as well as apply logical/critical thought processes.

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        <guid isPermaLink="false"><![CDATA[53-88794]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part-time Customer Service Representative]]></title>
        <description><![CDATA[
Title: Part-time Customer Service Representative
Requisition #: 88618
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88618]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ORLANDO, FL, 32806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Compliance Officer II-Risk Management]]></title>
        <description><![CDATA[
Title: Compliance Officer II-Risk Management
Requisition #: 88800
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Risk Management
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Ensures compliance with significant federal and state legal and regulatory requirements. Provides guidance on complex issues related to state and federal compliance regulations (i.e. Reg B, C, D, E, Q, DD, CC, M, U, X, Y, Z, HOEPA, and Predatory Lending). DUTIES &amp; RESPONSIBILITIES: * Initiates and facilitates collaborative alliances with Affiliate and Line of Business leaders to develop and implement processes to ensure full compliance with federal and state rules and regulations. * Serves as expert compliance resource to Lines of Business. * Establishes and maintains appropriate advisory relationships with operational units. * Assists Line of Business Compliance to implement effective compliance program; provides oversight to the process, as appropriate. * Communicates status of compliance in various areas of the organization to senior management. * Serves on various task forces or discussion groups to address various compliance related issues. * Partners with the Training Department, to develop training and required continuing education programs as it relates to specific laws and regulations. * Partners with the Marketing Department to review brochures, market letters, statement stuffers, advertising and sales literature to ensure compliance. * Identifies weaknesses and makes recommendations to enhance program; assists in implementation where feasible. * Prepares comment letters, position statements, and Bancorp responses to proposed regulatory changes. * Maintains a cutting edge awareness of company goals, regulatory and legislative developments, and industry trends. * Assumes additional responsibilities and leads special projects as assigned. SUPERVISORY RESPONSIBILITIES: None
Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
&middot;    Bachelor&rsquo;s degree required; advanced degree preferred. Compliance or Audit certifications desirable.
&middot;    8 years of related work experience within the financial services industry required.
&middot;    Must have a comprehensive understanding of General Banking compliance regulations and bank policies.
&middot;    Excellent communication and organizational skills.
&middot;    Excellent research skills with the ability to proactively identify potential concerns and follow up to resolve each issue.
&middot;    Strong influencing skills with the ability to effectively communicate conclusions/recommendations that impact change with key stakeholders.
&middot;    Must have excellent people and relationship building skills.
&middot;    Must demonstrate the ability to work independently and meet deadlines.
&middot;    Proficient in Microsoft Office products.


]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 88802
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[DAYTONA BEACH, FL, 32114, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Center Manager II]]></title>
        <description><![CDATA[
Title: Financial Center Manager II
Requisition #: 88610
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION:
Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES
Sales/Goals Function
Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. Oversee the complete consumer loan process. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met.
Manager/HR Function
Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. Hold team responsible for the ability to interchange duties as necessary. Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Three (3) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Lincolnshire, IL, 60069, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Personal Banker
Requisition #: 88805
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Two years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[HARVEY, IL, 60426, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part-time Customer Service Representative]]></title>
        <description><![CDATA[
Title: Part-time Customer Service Representative
Requisition #: 88602
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/26/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88602]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Apopka, FL, 32703, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Licensed Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Licensed Personal Banker
Requisition #: 88808
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Chicago, IL, 60684, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Retail Licensed Personal Banker]]></title>
        <description><![CDATA[
Title: Retail Licensed Personal Banker
Requisition #: 88809
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Retail Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Sales/Goals Function o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management. o Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Business Banking Officers and Brokerage Representatives to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * Bank Operations o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88809]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[PETOSKEY, MI, 49770, USA]]></location>
    </job>
    <job>
        <title><![CDATA[WEALTH MGMT ADVISOR - C]]></title>
        <description><![CDATA[
Title: WEALTH MGMT ADVISOR - C
Requisition #: 88810
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Serves as coordinator and trusted advisor for client relationships with more than $1MM in investable assets to ensure the Private Bank experience is delivered. Assembles and collaborates with a customized team of specialists to consistently deliver high-quality customer service and advice-based solutions that simplify financial complexity and achieve the client's goals. Ensures service standards including execution and delivery are achieved. This position is paid via a commissioned basis. DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES Sales * Prospects for clients in a New Business Development capacity by sourcing and building own pipeline of clients / opportunities. * Targets and profiles clients who drive sales results in AUM, Brokerage, Private Bank, Insurance, Wealth Planning, Equity Risk Management. * Effectively profiles client and identifies needs for LOB referrals and cross selling. * Demonstrates highly developed sales client contact and relationship management skills. * Obtains new clients through detailed, targeted business plans. * Earns referrals from clients and Centers of Influence (COI) including the Commercial Division and 3rd party advisors (e.g. Attorney, accountant). Client Experience * Coordinates client relationship to ensure the Private Bank experience is delivered. * Delivers advice-based solutions based on the value ladder and the FTBP story following our Life 360 processes in a consistent manner. * Identifies, assembles and collaborates with a customized team of specialists to deliver high-quality client service. * Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. * Delivers advanced planning techniques through knowledge of complex investment products and services. * Coordinates and collaborates with client third party advisors (e.g., attorney, accountant). * Partners and leverages internal and external service providers to optimize effectiveness and efficiency. * Resolves problems as primary contact for client issues. * Provides client with current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. * Develops and executes an annual account plan appropriate for the service standards, including conducting quarterly/annual reviews and leveraging the appropriate specialists to ensure client needs are being met. * Challenges and collaborates with the client to articulate and achieve their goals. * Manages overall profitability of client relationship. * Ensures process information recorded timely in CRM regarding status and activities. * Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels. * Coordinates as primary point of contact for COI within Bank. * Demonstrates a superior ability to gather information, assesses alternatives, and makes sound recommendations while mitigating risk. * Leads the 90-day client on-boarding process. * Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. * Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * BS/BA Business Administration, Finance, Economics is preferred. * Series 7, 66 (or 63 and 65) and appropriate state required insurance licenses (exception: 7 and 63 in Michigan and Ohio) are required. * Completion AWMA certification within 18 months is required. * CFP is preferred and CFA is encouraged. * Brings a minimum of 8 years of successful sales/client service experience in financial services industry. * Expands knowledge with current trends in Wealth Management and works with specialists to keep up-to-date on products and services. * Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. * Uses effective problem solving and analytical skills. * Represents Private Bank within local community organizations. * Provides a professional presence within professional and community organizations. * Computer / Technical: Ability to use all Microsoft Office software including: Word, Excel, Power Point and Ac.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[FORT MYERS, FL, 33901, USA]]></location>
    </job>
    <job>
        <title><![CDATA[WEALTH MGMT ADVISOR - C]]></title>
        <description><![CDATA[
Title: WEALTH MGMT ADVISOR - C
Requisition #: 88811
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 11/2/2009


 Requirements




GENERAL FUNCTION: Serves as coordinator and trusted advisor for client relationships with more than $1MM in investable assets to ensure the Private Bank experience is delivered. Assembles and collaborates with a customized team of specialists to consistently deliver high-quality customer service and advice-based solutions that simplify financial complexity and achieve the client's goals. Ensures service standards including execution and delivery are achieved. This position is paid via a commissioned basis. DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES Sales * Prospects for clients in a New Business Development capacity by sourcing and building own pipeline of clients / opportunities. * Targets and profiles clients who drive sales results in AUM, Brokerage, Private Bank, Insurance, Wealth Planning, Equity Risk Management. * Effectively profiles client and identifies needs for LOB referrals and cross selling. * Demonstrates highly developed sales client contact and relationship management skills. * Obtains new clients through detailed, targeted business plans. * Earns referrals from clients and Centers of Influence (COI) including the Commercial Division and 3rd party advisors (e.g. Attorney, accountant). Client Experience * Coordinates client relationship to ensure the Private Bank experience is delivered. * Delivers advice-based solutions based on the value ladder and the FTBP story following our Life 360 processes in a consistent manner. * Identifies, assembles and collaborates with a customized team of specialists to deliver high-quality client service. * Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. * Delivers advanced planning techniques through knowledge of complex investment products and services. * Coordinates and collaborates with client third party advisors (e.g., attorney, accountant). * Partners and leverages internal and external service providers to optimize effectiveness and efficiency. * Resolves problems as primary contact for client issues. * Provides client with current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. * Develops and executes an annual account plan appropriate for the service standards, including conducting quarterly/annual reviews and leveraging the appropriate specialists to ensure client needs are being met. * Challenges and collaborates with the client to articulate and achieve their goals. * Manages overall profitability of client relationship. * Ensures process information recorded timely in CRM regarding status and activities. * Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels. * Coordinates as primary point of contact for COI within Bank. * Demonstrates a superior ability to gather information, assesses alternatives, and makes sound recommendations while mitigating risk. * Leads the 90-day client on-boarding process. * Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. * Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * BS/BA Business Administration, Finance, Economics is preferred. * Series 7, 66 (or 63 and 65) and appropriate state required insurance licenses (exception: 7 and 63 in Michigan and Ohio) are required. * Completion AWMA certification within 18 months is required. * CFP is preferred and CFA is encouraged. * Brings a minimum of 8 years of successful sales/client service experience in financial services industry. * Expands knowledge with current trends in Wealth Management and works with specialists to keep up-to-date on products and services. * Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. * Uses effective problem solving and analytical skills. * Represents Private Bank within local community organizations. * Provides a professional presence within professional and community organizations. * Computer / Technical: Ability to use all Microsoft Office software including: Word, Excel, Power Point and Ac.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Charlotte, NC, 28243, USA]]></location>
    </job>
    <job>
        <title><![CDATA[WEALTH MGMT ADVISOR - C]]></title>
        <description><![CDATA[
Title: WEALTH MGMT ADVISOR - C
Requisition #: 88813
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Serves as coordinator and trusted advisor for client relationships with more than $1MM in investable assets to ensure the Private Bank experience is delivered. Assembles and collaborates with a customized team of specialists to consistently deliver high-quality customer service and advice-based solutions that simplify financial complexity and achieve the client's goals. Ensures service standards including execution and delivery are achieved. This position is paid via a commissioned basis. DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES Sales * Prospects for clients in a New Business Development capacity by sourcing and building own pipeline of clients / opportunities. * Targets and profiles clients who drive sales results in AUM, Brokerage, Private Bank, Insurance, Wealth Planning, Equity Risk Management. * Effectively profiles client and identifies needs for LOB referrals and cross selling. * Demonstrates highly developed sales client contact and relationship management skills. * Obtains new clients through detailed, targeted business plans. * Earns referrals from clients and Centers of Influence (COI) including the Commercial Division and 3rd party advisors (e.g. Attorney, accountant). Client Experience * Coordinates client relationship to ensure the Private Bank experience is delivered. * Delivers advice-based solutions based on the value ladder and the FTBP story following our Life 360 processes in a consistent manner. * Identifies, assembles and collaborates with a customized team of specialists to deliver high-quality client service. * Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. * Delivers advanced planning techniques through knowledge of complex investment products and services. * Coordinates and collaborates with client third party advisors (e.g., attorney, accountant). * Partners and leverages internal and external service providers to optimize effectiveness and efficiency. * Resolves problems as primary contact for client issues. * Provides client with current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. * Develops and executes an annual account plan appropriate for the service standards, including conducting quarterly/annual reviews and leveraging the appropriate specialists to ensure client needs are being met. * Challenges and collaborates with the client to articulate and achieve their goals. * Manages overall profitability of client relationship. * Ensures process information recorded timely in CRM regarding status and activities. * Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels. * Coordinates as primary point of contact for COI within Bank. * Demonstrates a superior ability to gather information, assesses alternatives, and makes sound recommendations while mitigating risk. * Leads the 90-day client on-boarding process. * Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. * Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: * BS/BA Business Administration, Finance, Economics is preferred. * Series 7, 66 (or 63 and 65) and appropriate state required insurance licenses (exception: 7 and 63 in Michigan and Ohio) are required. * Completion AWMA certification within 18 months is required. * CFP is preferred and CFA is encouraged. * Brings a minimum of 8 years of successful sales/client service experience in financial services industry. * Expands knowledge with current trends in Wealth Management and works with specialists to keep up-to-date on products and services. * Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. * Uses effective problem solving and analytical skills. * Represents Private Bank within local community organizations. * Provides a professional presence within professional and community organizations. * Computer / Technical: Ability to use all Microsoft Office software including: Word, Excel, Power Point and Ac.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88813]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[TAMPA, FL, 33603, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Senior DE Underwriter]]></title>
        <description><![CDATA[
Title: Senior DE Underwriter
Requisition #: 88815
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties related to the underwriting of residential mortgage loans. May also be responsible for the leadership of an underwriting team. Renders underwriting decisions and subsequent clearing conditions to ensure credit guidelines are met. Proactive in communicating the decisions to the Loan Originators, as well as serving as a resource to Residential Mortgage personnel on underwriting questions. Ensures team follows determined workflow, thereby meeting service level agreements that have been identified. Responsible for not only ensuring productivity levels of the team are met, but also ensures credit quality meets all defined standards. Handles complex underwriting decisions requiring senior knowledge and/or unique problem solving abilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Utilize all systems in place, including automated underwriting to underwrite files in a timely manner. * Underwrite conventional, portfolio loans, and FHA/VA loans. * Manage expected service levels related to decision and condition clearing. * Update information on processing and underwriting systems to verify, add, delete or waive conditions. * Contact Loan Originators with the decision on the loan immediately after underwriting the file. * Monitor quality levels of each underwriter to ensure adherence to standards. * Ensure team is providing a high level of customer service to internal and external customers. * Determine success rate of meeting certain benchmarks, and update required team performance reports. * Retrieve, review, distribute, and discuss reports related to the underwriting team. * Monitor compliance issues, including that all team members attend required meetings and that all staff are in compliance with state and federal regulations. * Provide feedback to other staff and loan officers. * Demonstrate leadership skills as a team player by providing superior customer service, being flexible and approachable. * Responsible for appropriate section of HMDA Worksheet. * Review exception reports to ensure completion of all tasks. * Serve as an intermediary for loan issues with the Regional Sales Managers. * Actively participate in ongoing efforts to continually improve customer service for internal and external customers. * Perform personnel tasks for the team such as time sheets, coaching, and identifying training needs. * Assist in training new hires. * Maintain knowledge of Fifth Third Mortgage Company policies and procedures in addition to private investors, government investors and portfolio Credit Policy and Guidelines. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Four year degree or equivalent experience required. Must have one to three years experience in Underwriting or POS experience (experience with automated underwriting engines). In-depth knowledge of conventional, government and portfolio lending guidelines. Knowledge of the complete mortgage lending process. Knowledge of financial analysis techniques. Previous management experience preferred. High degree of attention to detail. Demonstrated organizational skills. Demonstrated leadership skills. Strong written and verbal communications skills. Demonstrated teamwork and customer service skills. Strong PC skills (MS Office) required, must have experience with Mortgage origination systems, platforms tools and technology. Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired. Ability to make decisions in a time sensitive manner.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[OAK LAWN, IL, 60455, USA]]></location>
    </job>
    <job>
        <title><![CDATA[MORTGAGE LOAN ORIGINATOR]]></title>
        <description><![CDATA[
Title: MORTGAGE LOAN ORIGINATOR
Requisition #: 88411
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Mortgage
Posted Date: 10/19/2009


 Requirements




GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
DUTIES & RESPONSIBILITIES:
* Develop referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Follow defined protocol for escalation exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with branches and/or applicants of providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant's and support staff's expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
SUPERVISORY RESPONSIBILITIES: None.

Experience
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.



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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Lakeland, FL, 33806, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88839
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MADISONVILLE, KY, 42431, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR/ Teller- Part time- Rochester Hills]]></title>
        <description><![CDATA[
Title: CSR/ Teller- Part time- Rochester Hills
Requisition #: 88843
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




Part time position, 20-25 hrs/wk. Must be available to attend three weeks of full time training upon hire and be able to work a flexible schedule within our hours of operation (M-Th 9-5, Fri 9-6 and Sat 9-1).
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Rochester Hills, MI, 48308, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88846
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[NEWBURGH, IN, 47630, USA]]></location>
    </job>
    <job>
        <title><![CDATA[part-time 20hr Customer Service Rep Arena District]]></title>
        <description><![CDATA[
Title: part-time 20hr Customer Service Rep Arena District
Requisition #: 88847
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/f99b3d4cbecc425199b589247e0f54bc105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88847]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[COLUMBUS, OH, 43201, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88848
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Work involves extensive cash handling, which requires ability to perform basic math functions. Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to perform duties with minimal supervision, which is usually acquired with minimum of 3 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision making and higher level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
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        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88848]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[EVANSVILLE, IN, 47701, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Part-Time Customer Service Rep/Teller]]></title>
        <description><![CDATA[
Title: Part-Time Customer Service Rep/Teller
Requisition #: 88849
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/f20ea7fb01fb402abd9f2f9f97d8993f105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88849]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BRENTWOOD, TN, 37024, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88416
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/19/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/b46e662e0a294dbabc462958e9c6944c105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88416]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Pittsburgh, PA, 15295, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative-PT-Kalamazoo]]></title>
        <description><![CDATA[
Title: Customer Service Representative-PT-Kalamazoo
Requisition #: 88854
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/8fbd82e012b24823881d3b5966254dd1105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88854]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[KALAMAZOO, MI, 49008, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lead Customer Service Representative]]></title>
        <description><![CDATA[
Title: Lead Customer Service Representative
Requisition #: 88861
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform basic math functions. Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to perform duties with minimal supervision, which is usually acquired with minimum of 3 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision making and higher level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/f3dcf3d1046b4fe9afad248a9828793a105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88861]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Rockford, IL, 61106, USA]]></location>
    </job>
    <job>
        <title><![CDATA[part-time Customer Service Rep Marion, OH]]></title>
        <description><![CDATA[
Title: part-time Customer Service Rep Marion, OH
Requisition #: 88862
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/17e724e13e2448a7a88a1711f4cf17d5105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88862]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[MARION, OH, 43302, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88863
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/6a18228888a94b4d8be3e7187db5c9b4105]]></link>
        <imagelink>http://images.jobcentral.com/companylogos/53.gif</imagelink>
        <guid isPermaLink="false"><![CDATA[53-88863]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[N. CANTON, OH, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Commercial RM III]]></title>
        <description><![CDATA[
Title: Commercial RM III
Requisition #: 88865
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Commercial
Posted Date: 11/4/2009


 Requirements




GENERAL FUNCTION: Under minimal supervision, responsible for managing the bank's relationship with an extensive existing portfolio of bank customers with a large financial base and strong asset base throughout assigned marketing area. Responsible for the review and underwriting of credit requests and insuring appropriateness and satisfaction level of existing services provided. Responsible for developing revenue growth through generation of loans, deposits, cross-selling all applicable bank services to existing customer base, and to identify and solicit bank services to non-customers. Help develop less experienced relationship managers. Strong emphasis on new business development. Commercial Relationship Managers are expected to solicit participations in the public debt issuance of their clients. Current policy limits participation to those clients that have &quot;investment grade&quot; credit ratings. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Insure that relationships are managed to the highest profit potential for the Bank, cross-sell all applicable 5/3 products and services to an existing portfolio, and manage the sales process in assigned marketing area. Develop intimate knowledge of all customers and businesses. * Develop profitable new business, credit and non-credit new business development within assigned territory, develop intimate knowledge of all prospect opportunities, meet or exceed call quota on a monthly basis. * Underwrite credit requests and approve loans within established lending limits or make recommendations on loans that require higher approval authority. o Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. o Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk. o Identifies acceptable credit opportunities and develop them to generate significant non-credit sales. * Participate in various community affairs and projects to promote the image of the Bank and further develop new business opportunities. * Meet or exceed goals stated in Compensation Plan document. SUPERVISORY RESPONSIBILITIES: While there are no formal supervisory responsibilities, the incumbent is expected to actively participate as a mentor in the Commercial Division's mentoring program and develop appropriate skills to prepare for a supervisory role.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent interpersonal skills, written and verbal communications skills; ability to handle and prioritize multiple tasks; demonstrated sales and negotiating experience; credit training and underwriting experience preferred; Microsoft Word and Excel experience necessary. Undergraduate degree required. 5+ years of Commercial Banking experience strongly desired; 5+ years of relationship/account management experience required.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[ROLLING MEADOWS, IL, 60008, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Trust Tax Accountant]]></title>
        <description><![CDATA[
Title: Trust Tax Accountant
Requisition #: 88867
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Functions as interface with Administrator, Officers, clients and beneficiaries, trust and guardianship accounts. Maintains and prepares all necessary tax authority filing requirements for assigned accounts. The incumbent will also be responsible for calls and sales, commensurate with experience and the complexity of assigned accounts. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Establishes and maintains all necessary records and information pertinent to the taxes on investment and trust accounts. * Checks periodic debits and credits to principal and income accounts for tax consequences. * Frequently advises investment officers and account administrators or any tax situations which could affect the management of their accounts. * Prepares and files personal income tax returns for customers. * Reviews trust agreements and prepares and files assigned fiduciary returns. * Prepares internal reports and assists with tax return audits. * Answers questions concerning tax liability, deductions and related issues. * Participates in new business development to meet aggressive sales goals. * Works under general supervision. * Frequent interaction with other areas of Trust and the Bank. * Assumes additional responsibilities as required. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelors Degree preferred and 0-4 years experience * Proficiency with word processing and Excel software * Knowledge of Amtrust System preferred * Knowledge of Trust Tax process * Knowledge of tax software * Moderate sales skills * Telephone etiquette

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[GRAND RAPIDS, MI, 49507, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Wealth Mgmt Advisor - S]]></title>
        <description><![CDATA[
Title: Wealth Mgmt Advisor - S
Requisition #: 88869
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/28/2009


 Requirements




GENERAL FUNCTION: Serves as coordinator and trusted advisor for client relationships with more than $1MM in investable assets to ensure the Private Bank experience is delivered. Assembles and collaborates with a customized team of specialists to consistently deliver high-quality customer service and advice-based solutions that simplify financial complexity and achieve the client's goals. Ensures service standards including execution and delivery are achieved. This position is paid via a salaried basis. DUTIES AND RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES Sales * Prospects for clients in a New Business Development capacity by sourcing and building own pipeline of clients / opportunities. * Targets and profiles clients who drive sales results in AUM, Brokerage, Private Bank, Insurance, Wealth Planning, Equity Risk Management. * Effectively profiles client and identifies needs for LOB referrals and cross selling. * Demonstrates highly developed sales client contact and relationship management skills. * Obtains new clients through detailed, targeted business plans. * Earns referrals from clients and Centers of Influence (COI) including the Commercial Division and 3rd party advisors (e.g. Attorney, accountant). Client Experience * Coordinates client relationship to ensure the Private Bank experience is delivered. * Delivers advice-based solutions based on the value ladder and the FTBP story following our Life 360 processes in a consistent manner. * Identifies, assembles and collaborates with a customized team of specialists to deliver high-quality client service. * Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management. * Delivers advanced planning techniques through knowledge of complex investment products and services. * Coordinates and collaborates with client third party advisors (e.g., attorney, accountant). * Partners and leverages internal and external service providers to optimize effectiveness and efficiency. * Resolves problems as primary contact for client issues. * Provides client with current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics. * Develops and executes an annual account plan appropriate for the service standards, including conducting quarterly/annual reviews and leveraging the appropriate specialists to ensure client needs are being met. * Challenges and collaborates with the client to articulate and achieve their goals. * Manages overall profitability of client relationship. * Ensures process information recorded timely in CRM regarding status and activities. * Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels. * Coordinates as primary point of contact for COI within Bank. * Demonstrates a superior ability to gather information, assesses alternatives, and makes sound recommendations while mitigating risk. * Leads the 90-day client on-boarding process. * Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives. * Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
BS/BA with concentration in business, finance, accounting or equivalent training and experience. (MBA, CFA, CFP, SERIES 7, 63)
Formal credit training with a minimum of 5 years experience in granting credit to affluent individuals or small-to-medium sized business
Good interpersonal, oral and written communication skills

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[NAPLES, FL, 34116, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Credit Risk Manager]]></title>
        <description><![CDATA[
Title: Credit Risk Manager
Requisition #: 88874
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Risk Management
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Manage credit risk for MortgageBusiness. Play a leadership role as a business liaison and team-member with the Business decision makers. Lead analytical group in quantitative model development involving risk, profitability, loss forecasts, loan origination strategies and portfolio management. Provide sound risk guidance based on quantitative fact and experience.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
* Mortgage Business Support
o Provide Risk guidance &amp; support for Credit Policy.
o Monitor underwriter processes for Audit and related groups.
o Provide sound advice in asset growth, and/or asset sales to optimize profit and minimize unnecessary exposure to credit loss.
o Provide semi-annual review of portfolio risk strategies for loans held in portfolio and for loans sold on the secondary market.
o Coordinate activities in collections to track and report trends and behaviors.
o Build strong relationships with Sales Management, Product Development and Investor Relations with the support of quantitative facts.
o Establish, update and maintain automated decision engines and custom scorecards.
* Risk Analytics
o Analyze concentrations, product mix, delinquency and loss trending, product optimization, line utilization, originations, whole loan sale performance, etc.
o Assist in the development of risk-based pricing models and loan loss models involving logistic regression and other statistical techniques utilizing SAS.
o Support ALL model design and explanation of model outcome over time.
o Extensive understanding of relational databases and ability to effectively utilize statistical software - particularly SAS.
o Validation, stress testing and documentation of risk models and assumptions.
o Provide statistical support for Consumer Underwriting practices and Key Risk Indicators.
o Identify and implement opportunities for greater efficiencies, risk controls, and profitability for the respective portfolios.
* General Responsibilities
o Support the overall Bancorp risk management goals within the Mortgage Business.
o Leverage analytical capabilities in overall decision making and risk identification.
o Support ad-hoc Line of Business requests for quantitative modeling of potential new business.
o Support Risk capital assessment related to any future mergers and acquisitions.
SUPERVISORY RESPONSIBILITIES: Responsible for managing a professional staff of exempt Credit Risk Analysts through employee development, challenging opportunities, employee engagement, and talent development. Perform general staff management duties relating to performance evaluations, promotions, salary recommendations, and terminations.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's Degree or equivalent experience. * Minimum 10 years of experience in quantitative environment using statistical risk management models - such as Credit Metrics, Credit Risk or KMV. * Minimum 5 years supervisory/management experience. * Experience in a cross-functional environment working with portfolio management and constructing and explaining risk models are essential. * Strong database experience including the use of SAS. MS Office proficiency along with advanced skills utilizing SQL or similar database tools. * Detail oriented with strong oral and written communication skills. * Strong interpersonal skills. * Ability to build business cases that influence stakeholders to change outcomes.
MUST HAVE MORTGAGE EXPERIENCE

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Cincinnati, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[2nd Shift Commercial Fulfillment Agent]]></title>
        <description><![CDATA[
Title: 2nd Shift Commercial Fulfillment Agent
Requisition #: 88882
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Operations
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Assist in the management of the network using a mainframe, trouble ticketing system and telephone monitoring software throughout a scheduled shift. This includes the management and timely escalation of events that result from hardware, communication and supply errors. DUTIES &amp; RESPONSIBILITIES: * Fulfills incoming service request from Commercial Customers and Relationship Officers to the Lockbox and Healthcare area regarding escalations and research requests. * Performs duties with majority of time spent on customer service request that include: researching complex lockbox issues, check copies, faxing statements, researching misapplied funds, and other escalated administrative functions. * Provides dedicated support for sensitive Commercial Lockbox and Healthcare customers. * Monitors the CRM Service Request queues to quickly assume ownership of an escalation and take the necessary action to resolve the issue or request. * Subject Matter Expert for Lockbox and Healthcare support. * Prepares and provides supporting documentation for completed research requests. * Interacts effectively with multiple teams within the Commercial organization. * Perform quality checks of departmental work. * Ensure all service level agreements are achieved and properly documented during a scheduled shift. * Perform all work in accordance with established health and safety procedures. * Provides back-up support for incoming Lockbox and Healthcare support. SUPERVISORY RESPONSIBILITIES: None
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or its equivalent required. * Must have extensive knowledge of Level I, II and III skills before moving into fulfillment. * 3 years of comparable banking or financial experience. * Strong verbal and written communications skills. * Some PC skills helpful. * Detail oriented. Analytical skills. * Fast paced environment. Handle multiple tasks at one time. * Strong organizational skills. * Extensive knowledge of remittance processing.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Private Bank Credit Portfolio Mgr. II]]></title>
        <description><![CDATA[
Title: Private Bank Credit Portfolio Mgr. II
Requisition #: 88883
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Risk Management
Posted Date: 11/3/2009


 Requirements




GENERAL FUNCTION: Provide support to relationship managers, with medium to large portfolios that have moderate to complex degree of difficulty, in their daily duties in underwriting and monitoring credit, existing and proposed credit requests, providing high level customer service support, assisting in cross sell effort and performing special projects for the department manager. Prepares documentation required for the processing of loans, reviews status of existing loans, takes appropriate action on loans that are mature or past due, and assists relationship managers in loan closings. DUTIES AND RESPONSIBILITIES: * Supports the Department Manager, Team Leader, and/or Relationship Managers in their sales and credit underwriting efforts including industry and company research, Blue memo preparation and assisting in the sales proposal process, including accompanying the Relationship Managers on customer and prospect calls, and various other sales/customer oriented projects. * Completes all requirements of loan bookings, to include all preparation, review, documentation and filing. * Develops a working knowledge of all customers, businesses, and prospect opportunities. * Responsible for all loan document preparation, including third party document coordination, completion and review. * Collects and reviews all required collateral information. * Reviews current account status, to include but not limited to, Past Due accounts and Notes Matured. Makes appropriate recommendations for these accounts. * Supports the Relationship Manager in monitoring on n on-going basis information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. This will consist of but not be limited to statement, covenant and insurance tracking, Dual Risk Rating updates, and Admin Loan Status Report updated and other private bank scorecard items. SUPERVISORY RESPONSIBILITIES: None
Experience
KNOWLEDGE &amp; SKILLS REQUIRED: Bachelor's Degree in accounting, finance or economics preferred. 3+ years of credit analysis and/or loan review experience, preferably in the banking industry. Or an advanced business degree with 3+ years of business related experience. Must be proficient in basic software applications such as Microsoft Word and Excel. Familiarity with the Bank's internal applications is a plus.

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            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative - Teller]]></title>
        <description><![CDATA[
Title: Customer Service Representative - Teller
Requisition #: 88886
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[LEXINGTON, KY, 40592, USA]]></location>
    </job>
    <job>
        <title><![CDATA[CSR / Teller - Part-time]]></title>
        <description><![CDATA[
Title: CSR / Teller - Part-time
Requisition #: 88887
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




Part-time Schedule: Mon 8:30-4:30, Wed 10:00-4:00, Thurs 10-4, Fri 10 - 6:00 (26.5 hours per week)
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Landis, NC, 28088, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88888
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

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        <guid isPermaLink="false"><![CDATA[53-88888]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Bay City, MI, 48708, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative]]></title>
        <description><![CDATA[
Title: Customer Service Representative
Requisition #: 88890
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Glen Ellyn, IL, 60137, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Representative-PT-Berrien Springs]]></title>
        <description><![CDATA[
Title: Customer Service Representative-PT-Berrien Springs
Requisition #: 88892
Employment Type: Regular
Full or Part Time: Part-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88892]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[BERRIEN SPRINGS, MI, 49104, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Trust Tax Accountant]]></title>
        <description><![CDATA[
Title: Trust Tax Accountant
Requisition #: 88895
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/29/2009


 Requirements





GENERAL FUNCTION:

Functions as interface with Administrator, Officers, clients and beneficiaries, trust and guardianship accounts. Maintains and prepares all necessary tax authority filing requirements for assigned accounts. The incumbent will also be responsible for calls and sales, commensurate with experience and the complexity of assigned accounts.

ESSENTIAL DUTIES &amp; RESPONSIBILITIES:

* Establishes and maintains all necessary records and information pertinent to the taxes on investment and trust accounts.
* Checks periodic debits and credits to principal and income accounts for tax consequences.
* Frequently advises investment officers and account administrators or any tax situations which could affect the management of their accounts.
* Prepares and files personal income tax returns for customers.
* Reviews trust agreements and prepares and files assigned fiduciary returns.
* Prepares internal reports and assists with tax return audits.
* Answers questions concerning tax liability, deductions and related issues.
* Participates in new business development to meet aggressive sales goals.
* Works under general supervision.
* Frequent interaction with other areas of Trust and the Bank.
* Assumes additional responsibilities as required.

SUPERVISORY RESPONSIBILITIES:

None

Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

* Bachelors Degree preferred and 0-4 years experience
* Proficiency with word processing and Excel software
* Knowledge of Amtrust System preferred
* Knowledge of Trust Tax process
* Knowledge of tax software
* Moderate sales skills
* Telephone etiquette

]]></description>
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        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[CINCINNATI, OH, 45217, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Investment Executive]]></title>
        <description><![CDATA[Title: Investment Executive
Requisition #: 88897
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Investment Advisors
Posted Date: 10/30/2009


 Requirements




GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex financial profiles. Accountable for sales of full range of securities products, and achieve targeted securities fee income goals within assigned territory. Design and customize coaching sessions to train bankers on investment strategies and product solutions. Conduct solo and joint appointments with bankers and assist them in efficiently identifying potential clients and closing the sales. Maintain presence within the bank to develop strong relationships and credibility with internal and external clients. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: * Achieving sales goals while serving the clients' best interests. * Plan and conduct individual and group coaching sessions with retail bank employees. * Develop and conduct client meetings to review existing accounts and close sales individually and jointly with licensed bankers. * Handle daily client needs and problems and prioritize and delegate tasks to resolve. * Post-appointment follow up to maintain relationships and develop referrals from existing client base. * Manage sales planning for self and for team to drive sales, and achieve designated goals and financial results. * Maintain comprehensive knowledge of all financial products through self-study, periodicals, and appropriate coursework. * Ability to delegate tasks and follow-through. * Prepare necessary internal reports for sales tracking. * Coordinate and communicate with team on daily basis to insure accurate completion of accountabilities. * Conduct internal and external seminars. * Prioritize client needs and introduce services of other Fifth Third Bank employees, i.e. loans, estate planning, deposits. SUPERVISORY RESPONSIBILITIES: * Serves as a coach and mentor for licensed bank employees. * Thoroughly organize, share and prepare licensed bankers with tools and skills needed to be successful. * Guide and promote progress toward established goals for team. * Recognize and reward achievement of goals.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Prior Brokerage Industry Experience. * Series 7, Series 63, and State Insurance License 65. * Motivated by commission sales, recognition programs, and internal sales competition among co-workers. * Ability to motivate others in a team environment. * Ability to transfer knowledge through highly developed coaching and teaching skills - can relay complex products and processes. * Demonstrated ability to simplify and communicate complex financial concepts. * Proven experience in building strong internal and external client relationships. * Highly developed knowledge of the securities business, investment products and financial solutions. * Highly developed sales and presentation skills.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88897]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Mooresville, NC, 28117, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Financial Service Representative Gender Rd]]></title>
        <description><![CDATA[
Title: Financial Service Representative Gender Rd
Requisition #: 88899
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact, assisting with the maintenance of the sales environment of the banking center. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referral/Sales A. Consistently meet or exceed sales and referral goals as set by financial center management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. E. Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events. F. Actively participate in sales contests. G. Act as support to the sales team, providing sales assistance as needed. SUPERVISORY RESPONSIBILITIES: N/A
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Some experience in a sales environment preferred. Financial industry experience a plus. Work involves cash handling, and ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work requires the ability to take initiative and diplomacy and tact in problem resolution. Work involves product knowledge for the level of selling and cross-selling performance expected with position. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Work requires the ability to multi-task and to be flexible.

]]></description>
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        <guid isPermaLink="false"><![CDATA[53-88899]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[Canal Winchester, OH, 43110, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Manager Clintonville]]></title>
        <description><![CDATA[
Title: Customer Service Manager Clintonville
Requisition #: 88901
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES &amp; RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES &amp; RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; recognizing and rewarding employees for accomplishments.
Experience
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

]]></description>
        <link><![CDATA[http://jcnlx.com/b1f97dca75c0425187b153b9d20973ce105]]></link>
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        <guid isPermaLink="false"><![CDATA[53-88901]]></guid>
        <industries>
            <industry><![CDATA[Banking]]></industry>
            <industry><![CDATA[Financial Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[Fifth Third Bank]]></employer>
        <location><![CDATA[COLUMBUS, OH, 43201, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Customer Service Rep Clintonville North]]></title>
        <description><![CDATA[
Title: Customer Service Rep Clintonville North
Requisition #: 88903
Employment Type: Regular
Full or Part Time: Full-time
FLSA Status: Non-Exempt
Division Retail
Posted Date: 10/29/2009


 Requirements




GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Customer Service
A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
D. Maintain a position of trust and responsibility by keeping all customer business confidential.
E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Bank Operations/Transactions
A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.
B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.
E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals
A. Consistently meet or exceed sales referrals as set by management.
B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so tha