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    <job>
        <title><![CDATA[Supervisor]]></title>
        <description><![CDATA[Supervisor
Requisition #: 3051
Fund: 1199SEIU Benefit and Pension Funds
Department: Medical Claims - Quality Assurance
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities 
* Review individual production and performance reports for Medical Claims Quality Assurance staff; oversee, direct and monitor workflow, trouble shoot and assist staff in resolving difficult inquires to ensure department goals, quality and standards are met and maintained
* Supervise staff in accordance with established departmental and Human Resources guidelines and provisions of the Collective Bargaining Agreement; ensure staff is trained and developed to meet the short and long-term goals and needs of the department
* Conduct frequent audits on Quality Assurance (QA) staff and ensure audit guidelines and health claims processing policies are being followed; identify where there may be lack of knowledge and provide retraining if needed
* Prepare and present monthly, quarterly and yearly reports of QA staff production, quality and standard of work; provide guidance and evaluate staff performance as appropriate
* Inform and advise all supervisors and managers of errors or inconsistencies
* Recommend policy and procedures for manager&rsquo;s approval to enhance department&rsquo;s efficiencies
* Prepare and maintain attendance and lateness records; prepare weekly timesheets for payroll to ensure compliance with Funds&rsquo; policy and procedures
* Perform other duties as assigned by management
Qualifications 
* Bachelor&rsquo;s Degree in Health Administration, Business Management or equivalent years of work experience; plus
* Minimum of three (3) years Medical Claims Quality Control Reviewer or Auditor experience in a healthcare benefits environment;to include (1) year in a leadership role
* Knowledge of health claims processing (hospital, medical and dental) policies and procedures
* Proficiency in medical claims processing systems required (QNXT, Syntonics); knowledge healthcare benefits eligibility preferred
* Demonstrated experience with ICD-9, CPT and HCPCS codes
* Knowledge of Microsoft Word and Excel
* Strong communication and interpersonal skills
* Good leadership skills and ability to direct and motivate staff
* Excellent organizational skills; able to multi-task, prioritize and follow up
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Assistant Director (Adult Education/Professional Programs)]]></title>
        <description><![CDATA[Assistant Director (Adult Education/Professional Programs)
Requisition #: 3067TEF
Fund: 1199SEIU Training and Employment Funds
Department: Education
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities 
* Assist the Director of Education in managing career ladder programs including implementation and development of allied health programs for healthcare professionals (i.e. RN, LPN, Respiratory Therapist, Radiologic Technician, etc) 
* Oversee and manage college programs, routine operations, and delivery of education; establish and meet program goals for the Training and Upgrading Fund
* Design and develop innovative college programs that meet the needs of working adults (1199SEIU members); monitor student progress and develop resources that provide support for members in completing their course of study successfully; establish effective and efficient processes that meet the scheduling needs of members and assist with balancing work and school demands 
* Manage college programs and over 25 Case Management and Administrative Staff in accordance with established departmental and Human Resources guidelines; ensure staff and team leaders are trained and developed to meet the goals and needs of the department
* Develop and implement data collection and reporting procedures to track progress of tuition programs; create various trustee/grant reports and presentations
* Partner with the City and State Universities of New York (CUNY / SUNY) to establish programs and monitor student progress
* Develop and manage budgets and grants; analyze and prepare statistical information, implement operating and expense controls
* Perform additional duties as assigned by management 
Qualifications 
* Bachelor&rsquo;s Degree in Adult Education, Allied Health, or equivalent years of work experience required, Master's Degree preferred; plus
* Minimum six (6) years experience managing academic college programs to include development and implementation of Career Ladder Programs for Working Adults required
* Minimum four (4) years supervisory experience of exempt and non-exempt personnel a must 
* Extensive experience designing Professional and Career Development College programs for working adults required
* Experience with CUNY and SUNY highly preferred; experience overseeing nursing or allied health programs a plus
* Experience in a union or non-profit environment highly preferred
* Ability to analyze and report complex data a must; experience managing large budgets and grant funding
* Mission driven with excellent leadership abilities required; good administrative, management skills and experience with staff development
* Superb critical thinking and problem solving abilities
* Excellent written and oral communication skills
* Work well under pressure and able to oversee multiple training programs simultaneously
* Ability to respond to the needs of multiple constituents
* Available and flexible to work evenings and weekends
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Business Analyst]]></title>
        <description><![CDATA[Business Analyst
Requisition #: 3106CCF
Fund: 1199SEIU Child Care Funds
Department: Administrative
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description

Responsibilities 
* Perform business requirements and technical analysis sessions with business users and Information Technology (IT) department to collect, analyze and document the business and system requirements for the Child Care Fund (CCF) and Child Care Corporation (CCC)
* Organize and facilitate meetings with CCF and CCC staff and business analysts to gather data for business and system requirements
* Provide updates, analyze and prepare reports to upper management on application developments and business needs
* Create ad-hoc reports using SQL, Microsoft Access and Microsoft Excel
* Liaison with IT to review test plans and coordinate User Acceptance Testing with appropriate staff
* Work with end users and vendors to develop training materials and secure training resources for end users as applications develop
* Perform additional duties and projects as assigned by management 
Qualifications 
* Bachelor&rsquo;s degree in Information Technology or equivalent years of work experience required; plus
* Minimum five (5) years experience as a Business Analyst, Systems Analyst or Technical Analyst required; Project Management experience preferred
* Knowledge of SQL with strong understanding of relational database and system design
* Demonstrated ability creating and manipulating large data sets
* Excellent verbal and written communication skills with ability to conduct technical discussions with non-technical staff
* Excellent problem solving skills with ability to work independently and as a team player
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Records Information Manager]]></title>
        <description><![CDATA[Records Information Manager
Requisition #: 3085
Fund: 1199SEIU Benefit and Pension Funds
Department: Records Retention
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities: 
* Meet the various records retention needs for all departments at the 1199SEIU Family of Funds (Benefit and Pension Funds, Training and Employment Funds, and Child Care Funds) with a focus on service and enhancements through the use of technology
* Develop strategic plans to improve or expand upon current Records Retention operations and work-flows; implement the Records Management Program across all Funds
* Update the Records Retention and Destruction Policy in accordance with various laws and regulations that govern the storage of paper and electronic records such as the: Health Insurance Portability and Accountability Act (HIPAA), Employee Retirement Income Security Act (ERISA), Department of Labor (DOL), Internal Revenue Service (IRS), Sarbanes-Oxley Act, Fair and Accurate Credit Transactions Act (FACTA)
* Develop, interpret, and implement best practices for records retention and provide risk management
* Work closely with the Assistant Director of Legal Operations to ensure records retention goals and projects are achieved in timely manner and are compliant with laws, policies and procedures 
* Collaborate with department managers to accomplish records management and information objectives in their units
* Oversee and lead the operations of the Records Retention department; supervise staff in accordance toHuman Resources guidelines and provisions of the Collective Bargaining Agreement; monitor and evaluate performance, attendance, and identify areas for development; create improvement plans, coach and counsel as appropriate
* Manage relationships with records storage vendors to enhance the use of current technology; track facilities, inventories, and payments
* Keep abreast of technology trends as it relates to paper and electronic media; ensure Fund records are retrievable and safeguarded appropriately
* Serve as the Fund&rsquo;s liaison with Vitech project in regards to scanning and storage of records 
* Performs additional projects and responsibilities as assigned
Qualifications: 
* Bachelor&rsquo;s degree in Records Information Management, Library Science or equivalent years of work experience required; plus
* Minimum five (5) years experience in Records Management for mid to large organizations handling a large volume of documents (paper and electronic) required; to include minimum two (2) years supervisory experience a must 
* Excellent knowledge of Records Retention Schedules and Destruction policies including implementation of Records Management Programs required; experience with storage vendors a must (i.e. Iron Mountain, GRM, Forrest Solutions etc)
* Certification in Records Management (CRM); Enterprise Content Management (ECM); Electronic Records Management (ERM), or Certified Archivist highly preferred
* Advanced knowledge of records management laws and regulations a must (ERISA, DOL, IRS, HIPAA, SOX, or FACTA, etc)
* Excellent knowledge of Document Management Software and multimedia records solutions required
* Experience in health insurance, benefits, pension, or union environments a plus
* Experience implementing strategies to meet objectives of excellence in a dynamic environment a must
* Strong leadership skills required; ability to make independent decisions concerning management, planning, scheduling and assignment of work
* Excellent communication skills both verbal and written; good interpersonal skills 
* Superb analytical skills with ability to provide solutions and develop alternatives
* Ability to manage projects effectively, coordinate resources, and work well independently
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Senior Program Assistant]]></title>
        <description><![CDATA[Senior Program Assistant
Requisition #: 3074CCC
Fund: 1199SEIU Child Care Corporation
Department: Program Development
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
* 
* 
Responsibilities:
* Provide overall support for all work related to youth programming and the WorkForce (WF2) program
* Facilitate and assist in the development and implementation of all youth program orientation, workshops, internships, leadership groups, service projects, retreats and events
* Serve as a liaison to members, youth and related entities on programming for youth/WF2
* Provide follow up with program participants on all aspects of the program
* Prepare reports, meeting minutes, PowerPoint presentations, and workshop materials
* Compile and analyze program data and statistics; track financial expenditures
* Coordinate with internal staff on all matters related to WF2
* Assist with researching information on programs for youth, current trends and best practices
* Perform other related duties as assigned
Qualifications:
* Bachelor Degree in Liberal Arts, Education, Social Work or related field
* Minimum of two (2) years experience and demonstrated effectiveness working with teenagers
* Excellent computer skills and proficiency in Word, Excel, Outlook and PowerPoint
* Excellent communication and interpersonal skills
* Team player, also capable of working independently
* Attention to detail required and ability to multitask
* Ability to work flexible hours including Saturdays and evenings
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Writer]]></title>
        <description><![CDATA[Writer
Requisition #: 3095
Fund: 1199SEIU Benefit and Pension Funds
Department: Communications
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities:
* Provide support writing, editing and proofreading all communications for the 1199SEIU Family of Funds on union members&rsquo; healthcare, pension, training and child care benefits
* Review Fund correspondence to ensure it is accurate, member-friendly and adheres to fund guidelines
* Update existing materials and write copy for newsletters, brochures, reports and presentations
* Write and update copy for internal and external websites
* Conduct research on health policy, employee benefits and healthcare and benefit trends
* Proofread and update the Fund&rsquo;s summary plan descriptions and other legal documents
* Other projects as assigned, including research projects, presentations and campaigns 
Qualifications: 
* Bachelor&rsquo;s degree in Communications, Marketing or related field
* Strong writing, proofreading and editing skills; attention to detail a must
* Advanced knowledge of MS Outlook, Excel, Word, PowerPoint and Internet research
* Ability to translate complex benefit information into easily accessible communications
* Ability to target communications to different audiences, including union members, employers, providers and trustees
* Interest in health policy, unions, and/or employee benefits
* Ability to work well under pressure - both independently and as part of a team
* Must show initiative and follow-up as necessary to get the job done
* Excellent interpersonal and communication skills (oral &amp; written) along with professional manner and presentation required
* Demonstrated organizational skills with the ability to multi-task and prioritize assignments; must be deadline-oriented
* Must meet performance standards including attendance and punctuality
*NOTE: Please attach two current writing samples (no more than two years old) to your resume or a link to your online portfolio
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Assistant Director (Childcare Programs)]]></title>
        <description><![CDATA[Assistant Director (Childcare Programs)
Requisition #: 3115CCF
Fund: 1199SEIU Child Care Funds
Department: Programs-Administration
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities 
* Manage and oversee the Programs Administration department including: development, coordination, delivery and utilization of various child care benefits
* Oversee Program Development, Direct Programs and Youth Services Programs; ensure these units are compliant with the mission, policies, procedures, quality standards and annual goals of the Child Care Funds and Child Care Corporation
* Develop and implement effective policies, procedures, guidelines and operating manuals that meet the Fund&rsquo;s mission and annual goals
* Hire, train, evaluate and manage direct reports (Managers and Coordinators); make staff selections and employment decisions in accordance with established departmental and Human Resources guidelines; ensure staff is trained and developed to meet goals and needs of the department
* Lead the strategic planning process and cultivate a department based on innovation, accountability and continuous improvement
* Oversee development and implementation of annual plan for program development including evaluation of childcare programs and services to 1199SEIU members and eligible participants
* Gather, coordinate and analyze information on various Fund programs, policies, procedures, participant needs, utilization and impact of services; prepare regular reports, presentations, and updates for the Director
* Interpret and clarify Fund policies, work closely with other related 1199SEIU Funds, government entities, private agencies and community based organizations to maximize programs and resources
* Work collaboratively with management and executive team to assure efficiency of overall operations and maintenance of organized systems for service delivery and program accountability
* Perform additional duties and projects as assigned by management 
Qualifications 
* Bachelor&rsquo;s Degree in Business Management, Child Care Management or equivalent years of work experience required, Masters degree highly preferred; plus
* Minimum six (6) years experience developing, implementing and managing childcare and youth programs; to include four (4) years supervisory experience of exempt and non-exempt personnel required
* Demonstrated knowledge of best business practices and procedures; understanding of childcare programming, parenting, work life issues and trends required
* Ability to make independent decisions concerning management, planning, scheduling and assignment of work; experience implementing strategies to meet and exceed service level expectations
* Excellent leadership, interpersonal and communication skills; able to foster good working relationships with management, labor leaders, public and private entities and constituents
* Flexible and creative with day-to-day activities; able to work in a demanding dynamic environment
* Highly organized self-starter with good computer skills; knowledge of Microsoft Word and Excel
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Associate Director (Healthcare Eligibility &amp; Enrollment)]]></title>
        <description><![CDATA[Associate Director (Healthcare Eligibility &amp; Enrollment)
Requisition #: 9558
Fund: 1199SEIU Benefit and Pension Funds
Department: Eligibility
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities: 
* Assist the Director in the overall management of the Eligibility department which validates and processes enrollment and eligibility data for all 1199SEIU Members that apply for healthcare and other benefits (pension, childcare, training, etc) ; the department also updates and maintains member data in Enrollment Processing System, activates prescription benefits through Medco eligibility system, and conducts other related functions
* Assist in the development, implementation and enforcement of Fund policies and procedures as they relate to member eligibility, Summary Plan Descriptions and provisions of Collective Bargaining Agreements 
* Oversee monthly eligibility reconciliation reports including updates of the Funds' membership data; analyze enrollment data and provide reports to Director with accurate enrollment metrics and monthly cost center budgets
* Review and monitor quality control reports to ensure the integrity of eligibility data and monitor benefit suspensions; analyze membership data information as reported by eligibility system, make recommendations for improvement based on trends, business best practices and incorporate good checks and balances
* Assist in the implementation of new eligibility and enrollment system (Vitech-V3); appropriately address systematic discrepancies, testing, upgrades, data conversions and effectively meet project time-lines
* Oversee Eligibility department, supervise management and staff; hire, train, and evaluate performance in accordance with Human Resources guidelines, procedures, and provisions of Collective Bargaining Agreement
* Conduct strategic planning sessions with management to analyze department operations, work flows and improve performance; ensure department goals and objectives are in alignment with the overall vision of the organization and the Strategic Support Division
* Ensure appropriate protocols are in place to maintain the integrity and security of member enrollment and eligibility data received from members, employers, and union to successfully complete the member enrollment process
* Complete additional projects and responsibilities as assigned
Qualifications: 
* Bachelor&rsquo;s Degree in Business Management, Health Administration, or equivalent years of experience required; plus
* Minimum eight (8) years experience managing Healthcare Eligibility and Enrollment for large organizations in a Health Insurance or benefits environment required; or eight (8) years Quality Assurance, Healthcare Operations or Benefits Administration experience
* Minimum of five (5) yearssupervisory experience working with a large staff (exempt and non-exempt) staff maintaining production and quality standards
* Experience in pension or union environments highly preferred
* Proficiency in Microsoft Excel, Access, and Power Point
* Experience managing multiple projects under strict time-lines and meeting overall objectives required
* Ability to make independent decisions concerning management, planning, scheduling and assignment of work
* Experience developing policies, procedures and implementing strategies to meet objectives of excellence in a dynamic environment
* Excellent leadership skills a must; experience coaching, mentoring, motivating and creating improvement plans to meet or exceed service level expectations
* Experience in developing strategic plans and metrics to measure level of achievement
* Exceptional organizational, time management and analytical skills
* Excellent communication skills both verbal and written; superb interpersonal skills professional attire and presentation a must
* Ability to work evenings and weekends as needed
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Lean Six Sigma Black Belt]]></title>
        <description><![CDATA[Lean Six Sigma Black Belt
Requisition #: 3124TEF
Fund: 1199SEIU Training and Employment Funds
Department: Labor Management Initiatives
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities
* Provide data management analysis for the Labor Management Program and Placement department to improve working conditions of 1199SEIU members at various Registered Nurse (RN) Hospitals (Section F)
* Develop standard reports and data collection tools for client sites and internal use; compile and translate data into actionable information
* Identify data sources, develop data &ldquo;warehouse&rdquo; (real or virtual), standard data definitions, and dictionary; partner with management to secure data for project-specific and overall tracking use
* Continually assesses current analytical tools to recommend changes and additions (i.e. SPSS versus SAS, Access, Excel, Minitab etc)
* Facilitate the development of effective labor management teams and clinical improvement efforts
* Teach and mentor project teams and staff in developing good reports, effective data collection, and data analysis methods; ensure client projects translate functional goals into quantifiable results
* Lead change management, Kaizen Workout, and Breakthrough sessions
* Assist the Senior Director of Process Improvement RN Labor Management Initiatives (RNLMI) and Labor Management Consultant III (Lead) in deploying various large and small-scale projects; help with facility-specific process and clinical improvement efforts
* Perform additional duties and projects as assigned by management 
Qualifications
* Bachelors degree in Statistics, Mathematics, or equivalent years of work experience required; plus
* Lean Six Sigma Black Belt Certification from the American Society of Quality (ASQ) required
* Minimum five (5) years statistical analysis experience in a health care setting required; experience in unionized environment a plus
* Advanced knowledge of Access, Excel, Visio, and Word; expert knowledge of statistical software packages (i.e. SAS, Minitab)
* Technical mastery of Lean Six Sigma skills such as DMAIC, Value Stream Mapping, and Kaizen required; Workout and Breakthrough experience a plus
* Experience leading, facilitating, and executing multiple transactional and high profile projects using Lean Six Sigma methodologies a must; Process Redesign experience in a healthcare setting required
* Excellent knowledge of generally accepted project management tools and techniques with demonstrated project delivery experience
* Strong leadership experience and mentoring skills; able to take on a challenges, influence others and drive meaningful change results
* Ability to cultivate strong collaborative working relationships and contacts within a work group, across company functions, and with external organizations;
* Demonstrated commitment to participatory approaches and joint problem solving; ability to adapt to multiple client requirements while maintaining neutrality in labor-management relationships
* Excellent communication skills both verbal and written; superb presentation and teaching skills
* Ability to travel to various locations in the New York City and Upstate NY Hudson Valley area
* Available to work flexible hours including evenings and weekends as needed
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Labor Management Consultant III (RN Lead - Lean Six Sigma Black Belt)]]></title>
        <description><![CDATA[Labor Management Consultant III (RN Lead - Lean Six Sigma Black Belt)
Requisition #: 3125TEF
Fund: 1199SEIU Training and Employment Funds
Department: Labor Management Initiatives
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities
* Oversee the improvement of working conditions of 1199SEIU members at various Registered Nurse (RN) Hospitals (Section F); partner with clients (union and management) to identify high impact projects from Section F Committee and deliver measureable results using Process Redesign, Lean Six Sigma, Workout, and Breakthrough tools and techniques
* Develop effective labor management teams; coach and mentor internal staff, clients (union and management) in change management, process improvement tools and techniques (developing project scope, objectives, metrics); work with clients to translate functional goals into quantifiable results
* Deliver training in Process Redesign, Lean Six Sigma, Workout, and Breakthrough as necessary; lead change management, Kaizen and Workout sessions
* Maintain good working relationships with union, management, Labor Management Programs, and Training and Job Security Fund staff (TJSF); oversee vendors and consultants as needed
* Develop and manage project pipelines to ensure ideas are captured, shaped into charters, launched, and completed within mutually agreed-upon time frames
* Effectively interact with the client organizations to solicit ideas and turn business problems into viable projects
* Lead and oversee staff (internal and client) during improvement projects; monitor results to ensure targets are met
* Leverage client experiences and best practices to drive change; provide updates on progress and results to client (union and management)
* Document client results and case studies for use in publications, speeches, and grant writing
* Assist the Senior Director in deploying large-scale improvement projects across multiple client sites; participate in the development and execution of events and conferences
* Perform additional duties and projects as assigned by management 
Qualifications
* Bachelors degree in Nursing required; plus
* Registered Nurse license required (active or inactive); Lean Six Sigma Black Belt Certification from the American Society of Quality (ASQ) required
* Minimum ten (10) years experience leading facilitating, and executing multiple transactional and high profile projects using Lean Six Sigma methodologies in a healthcare environment required, prior healthcare consulting experience strongly recommended; plus
* Minimum five (5) years clinical nursing experience required; experience in unionized environments preferred
* Advanced knowledge of Microsoft Project, Excel, and Visio; expert knowledge of statistical software packages (i.e. SAS, Minitab)
* Technical mastery of Lean Six Sigma skills such as DMAIC, DFSS, and Value Stream Mapping, and Kaizen required; advanced user of Lean Six Sigma techniques, tools, and methods
* Experience with Process Redesign in health care setting and Work-out Designer-Facilitator experience
* Extensive project delivery experience including project management and using generally accepted project management tools and techniques
* Strong leadership experience and mentoring skills; able to take on a challenges with proven ability to influence others and drive meaningful change results
* Extensive track record in cultivating strong collaborative working relationships and contacts within a work group, across company functions, and with external organizations;
* Demonstrated commitment to participatory approaches and joint problem solving; ability to adapt to multiple client requirements while maintaining neutrality in labor-management relationships
* Excellent communication skills both verbal and written; superb public speaking, and training skills
* Ability to travel to various locations in the New York City and Upstate NY Hudson Valley area
* Available to work flexible hours including evenings and weekends as needed
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Scholarship Program Assistant]]></title>
        <description><![CDATA[Scholarship Program Assistant
Requisition #: 3130CCC
Fund: 1199SEIU Child Care Corporation
Department: Joseph Tauber Scholarship Program
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities
* Review and process scholarship applications and payments in accordance with 1199SEIU Benefit and Pension Funds&rsquo; eligibility guidelines and Child Care Corporation&rsquo;s policies and procedures
* Perform data entry of all scholarship forms
* Review and calculate scholarship awards
* Assist in preparation of various reports for the scholarship program
* Effectively respond to member applications and inquiries verbally and in writing; clearly interpret eligibility policies, procedures and application guidelines 
* Maintain accurate files, records and confidentiality
* Responsible for the accuracy, follow-through and timely completion of projects and assignments
* Performs other duties as assigned
Qualifications
* High School Diploma or GED required; plus
* Minimum three (3) years clerical work experience in an office environment
* Good knowledge of Microsoft Word, Excel and accurate data entry skills
* Excellent interpersonal, verbal and written communication skills
* Knowledge of 1199SEIU Benefit and Pension Funds&rsquo; Eligibility System and good computer skills.
* Accurate number recognition and data entry skills
* Highly detail-oriented, capable of working independently and meeting deadlines
* Bilingual a plus (Spanish, Creole, Russian, etc)
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Chief Clerk II (Enrollment/Eligibility)]]></title>
        <description><![CDATA[Chief Clerk II (Enrollment/Eligibility)
Requisition #: 3110
Fund: 1199SEIU Benefit and Pension Funds
Department: Eligibility
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities: 
* Communicate will all levels of management, union staff, members, hospitals and providers regarding eligibility and prescription in person, by phone and written correspondence
* Provide assistance with eligibility questions and forward information to appropriate staff or department for resolution
* Research and update health claims processing systems (Medco and QNXT call tracking)
* Create weekly and monthly productivity reports using Excel
* Work closely with supervisors in maintaining and reviewing work production; assist in training staff
* Data enter enrollment information and membership data (i.e., pension transmittals, disability and employer reports)
* Update enrollment and eligibility data based on internal and external reports
* Perform other duties as assigned by management
Qualifications: 
* High School Diploma or GED required; plus
* Minimum two (2) years working experience with navigating enrollment systems (e.g., ability to make eligibility updates and changes, etc.) required
* Experience in Healthcare environment; knowledge of eligibility benefits and guidelines preferred
* Accurate keyboarding skills; basic knowledge of Microsoft Word and Excel preferred
* Good interpersonal, verbal and written communication skills
* Strong problem-solving, presentation, customer service and telephone etiquette skills
* Ability to work independently and work well under pressure
* Ability to work overtime a plus
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Eligibility Coordinator (Database Management)]]></title>
        <description><![CDATA[Eligibility Coordinator (Database Management)
Requisition #: 3111
Fund: 1199SEIU Benefit and Pension Funds
Department: Eligibility
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description

Responsibilities 
* Coordinate monthly eligibility files with other departments to ensure that all errors and anomalies are addressed
* Update the enrollment processing systems based on Fidelis and state files or notifications; update vendor systems as needed
* Identify workflow problems and seek means for improving services to customers; including recommending modifications, updates, and new internal controls
* Analyze data to produce weekly, monthly, and ad-hoc statistical reports of Home Care membership in the Fidelis program
* Monitor, distribute, troubleshoot, and work with department staff to resolve all data errors to ensure that source system data is consistently updated
* Handle inquiries from members, employers, organizers, and internal staff in a courteous manner
* Create and modify written procedures and policies for Fidelis enrollment, terminations, reinstatements, and other processes to assist all users in producing the best possible service
* Conduct weekly, monthly, and quarterly reconciliation of vendor files and invoices to ensure that the Fund is being billed correctly
* Conduct training and special projects to ensure that staff knows how to apply policies and procedures and are kept informed of updated information
* Perform other duties as assigned by management
Qualifications: 
* Associates&rsquo; degree in Computer Science, or equivalent years of work experience required; plus
* Minimum of six (6) months database management experience required
* Extensive knowledge of enrollment processing systems (Basys and Syntonics) preferred
* Advanced knowledge of Microsoft Word, Excel and Outlook; and intermediate knowledge of Access required
* Knowledge of eligibility benefits for 1199SEIU Home Care Employees Benefit Fund, 1199SEIU National Benefit Funds and 1199SEIU Greater New York Benefit Fund
* Experience with Medicaid and Medicaid Managed Care a plus
* Excellent verbal and written communication skills
* Strong customer service and presentation skills
* Excellent organizational, multi-tasking and analytical skills
* Ability to work independently and in a team environment; able to meet strict timeliness, work well under pressure and in a fast paced environment
* Demonstrated leadership abilities; highly detail oriented and be able to exercise confidentiality
* Ability to work overtime as needed
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Communications Director]]></title>
        <description><![CDATA[Communications Director
Requisition #: 3117
Fund: 1199SEIU Benefit and Pension Funds
Department: Communications
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities
* Direct and oversee the Communications department&rsquo;s writing, design, production staff and outside vendors to create consistent, professional, high-quality communications targeted to a variety of stakeholders &ndash; members, employers, staff, Union officers, Providers and Trustees
* Ensure Communications department functions smoothly and staff works collaboratively to meet deadlines and manage priorities; hire, train, and evaluate staff performance in accordance with Human Resources guidelines and procedures
* Write, proofread, and edit various high-level internal and external communication pieces (i.e. Summary Plan Descriptions, brochures, targeted letters, e-mails, and other documents)
* Oversee all written communications, manage writing staff and freelance writers: direct, review, and edit written communications ensuring all messages are clear, correct and accomplish their objective; oversee various writing projects such as: direct mail, flyers, newsletters, e-newsletter, phone scripts, surveys, presentations and website
* Perform additional duties and projects as assigned by management 
Qualifications
* Bachelor&rsquo;s degree in Writing, Communications, Journalism, or equivalent years of work experience required; plus
* Minimum eight (8) years experience in writing, copy-editing, message development, and project management required
* Minimum six (6) years supervisory experience leading a team of internal writers, design staff and managing outside vendors required 
* Experience with non-profits strongly preferred; demonstrated experience crafting communications with an emphasis on tone and sensitivity as appropriate
* Ability to translate complex benefit information into easily accessible communications that target different audiences, including union members, employers, providers and trustees
* Excellent communication and presentation skills required; ability to prepare comprehensive reports, representing ideas clearly and concisely, both orally and in writing
* Demonstrated organizational skills with ability to meet deadlines, multitask and prioritize assignments; must work well under pressure
* Strong management and leadership skills; able to plan, coordinate, and direct various projects
* Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships while maintaining confidentiality a must
* Proficient with Microsoft Word, PowerPoint, Excel and website management
* Experience with health policy, unions, or employee benefits highly preferred; experience in media relations (i.e., polling, focus group instruments and video development) a plus
*Note: Pleaseinclude a writing sample with your resume or a link to your online portfolio
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Manager]]></title>
        <description><![CDATA[Manager
Requisition #: 3143
Fund: 1199SEIU Benefit and Pension Funds
Department: Eligibility
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description

Responsibilities
* Analyze, prepare and transmit monthly, daily and adhoc eligibility files to Fidelis Care; identify file anomalies and coordinate their correction and resolution with other departmental management; ensure all enrollment processing systems base on Fidelis and State files and notifications; update vendor systems
* Conduct monthly and quarterly reconciliation of vendor files and invoices; present reconciliation findings to the Fidelis and Fund reconciliation committee to determine financial impact and changes to the Periodic Interim Payment (PIP); maintain database of all files transmitted and used for reconciliation
* Data analysis to produce weekly, monthly and adhoc statistical reports of Home Care members&rsquo; movement in and out of the Fidelis program
* Monitor, distribute, troubleshoot and work with department staff to resolve all data error; handle inquires from members, employers, organizers and internal staff
* Create and modify written procedures and policies for Fidelis enrollment, terminations, reinstatements and other processes
* Proactively identify problems and assist with improving services to our members, including recommendations for modifications, updates and new internal controls (inclusive for workflows)
* Supervise staff in accordance with Human Resources Operating Policies and Procedures, the established department service goals and requirements, and the provisions of the Collective Bargaining Agreement
* Conduct training for staff to ensure they apply policies and procedures, and are kept informed of updated information
* Perform additional duties as assigned by management
Qualifications
* Bachelor&rsquo;s degree in Computer Science or equivalent years of experience required; plus
* Minimum of five (5) years database management experience; to include two (2) years supervisory experience required
* Experience in reviewing and updating enrollment processing systems desirable
* Knowledge of enrollment eligibility systems and processes (Syntonics, Basys and QNXT)
* Advance knowledge of Microsoft Excel and Access required; knowledge of Word preferred
* Bilingual (English/Spanish) a plus
* Good leadership skills and ability to motivate staff
* Strong written and verbal communications skills a must
* Excellent analytical skills and problem solving abilities; must work well under pressure
* Able to interact well with individuals at all levels; exercise good judgment and discretion while working in a confidential environment
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Program Specialist I (Training and Education)]]></title>
        <description><![CDATA[Program Specialist I (Training and Education)
Requisition #: 3133TEF
Fund: 1199SEIU Training and Employment Funds
Department: Education
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities 
* Manage and track enrollments for educational programs, outcomes and expenditures
* Prepare accurate reports, analyze enrollment data, tuition costs and spending
* Coordinate and monitor college educational programs; function as the liaison with other departments and committees
* Assist case managers in identifying students who are at risk of failing classes; coordinate tutoring as needed
* Assist with student assessment, tracking and counseling; coordinate, facilitate, and mentor students to successfully complete the program
* Assist in the development of new education programs and initiatives; keep track of various resources at the Training and Employment Funds and provide referrals as appropriate
* Develop and implement efficient, standardized work processes in collaboration with Assistant Director of Education and Manager
* Work collaboratively with teaching staff to provide quality educational curricula
* Perform additional duties as assigned by management 
Qualifications 
* Bachelors degree in Education or equivalent years of work experience; plus
* Minimum of two (2) years experience providing career or educational services to adults
* Knowledge of higher education systems or experience counseling college students a must
* Basic knowledge of Microsoft Word and Excel preferred; experience with spreadsheets and database programsa plus
* Familiarity with assessment tools and experience coordinating training programs
* Excellent communication skills both verbal and written
* Good organizational skills, ability to multi-task, meet deadlines, and work under pressure
* Strong attention to details and ability to work well independently
* Ability to travel to various locations in the NYC metropolitan area, Westchester, Long Island and Staten Island
* Available to work flexible hours including evenings and Saturdays as needed
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Disability Claims Processor VI]]></title>
        <description><![CDATA[Disability Claims Processor VI
Requisition #: 3134
Fund: 1199SEIU Benefit and Pension Funds
Department: Disability
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities
* Evaluate and make appropriate determinations of disability claims in accordance with applicable state laws and Fund procedures
* Request required disability claim information from 1199SEIU members, physicians and employers to process new and ongoing disability claims
* Analyze and evaluate medical and vocational information to determine a member&rsquo;s inability to work and to assist in return to work efforts while member is disabled
* Calculate accurate weekly or bi-weekly benefits based on the provisions of the Summary Plan Description (SPD) and earnings information received from employers; recalculate benefits as needed in situations where employer information was not received on time; assist with disability check releases
* Determine life insurance calculations should member become deceased while on disability
* Communicate with members, physicians, employers and other professionals via telephone and in writing regarding disability claim payments; provide excellent customer service to members to ensure disability claims are paid in a timely and accurate manner
* Produce manual hand checks for adjustments of rates, including sick days, first day paid and last day paid
* Complete in-depth interview with members to determine eligibility for worker&rsquo;s compensation
* Refer disability claims to the appropriate support services which include medical consultants for review, Member Assistance Program (MAP) and refer members for independent medical examinations
* Maintain the daily production quota for processing claims within the appropriate error ratios; handle moderately heavy telephone call volume
* Perform additional duties and projects as assigned by management
Qualifications
* High School Diploma or GED required; plus
* Minimum of two (2) years experience examining and resolving health claims in a health insurance or benefits environment required
* Knowledge of disability claims systems,Current Procedural Terminology (CPT) codes, hospital claims history and International Classification of Diseases (ICD-9) codes required
* Demonstrated knowledge of New York State, New Jersey State disability laws and appropriate benefits from other sources (i.e. worker&rsquo;s compensation) for offsetting benefits preferred
* Ability to evaluate and make determinations on new disability claims and manage continuous claims
* Basic knowledge of Microsoft Excel and Word preferred
* Excellent oral and written communication skills; ability to initiate and create written correspondence;
* Ability to maintain a professional manner and attire at all times; ability tomaintain a pleasant attitude to ensure excellent service to members
* Able to work well under pressure, multi-task, establish priorities, meet deadlines, and follow through on assignments
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Business Systems Analyst]]></title>
        <description><![CDATA[Business Systems Analyst
Requisition #: 3142
Fund: 1199SEIU Benefit and Pension Funds
Department: Eligibility
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities

* Partner with the Information Technology (IT) and Eligibility departments to assist in conceptualizing, developing and implementing Business Intelligence Solutions and all related components and applications
* Trouble shoot eligibility application modules; analyze, define and document requirements for data, workflow, mapping, logical processes, and interfaces with other systems
* Assist in establishing plan design documents, data conversion analysis, data clean up, and providing test cases 
* Define scope of business and key performance indicators (KPI) to develop metrics via Business Intelligence Solution and eligibility system (Vitech)
* Create and develop operating reports and metrics to track eligibility and enrollment trends; generate daily, weekly, monthly, quarterly and annual reports
* Create and develop interface testing requirements for eligibility legacy and Vitech system; report test results, while identifying systemic discrepancies and anomalies
* Validate the accuracy and integrity of data extracted from eligibility system (V3) for external vendor files
* Generate various eligibility reports, metrics, conduct data comparison analysis and reported enrollment and eligibility trends
* Perform additional duties and projects as assigned by management
Qualifications
* Associate&rsquo;s Degree in Information Technology or equivalent years of work experience required; plus
* Minimum of two (2) years experience with database management and Online Analytical Processing (OLAP)
* Experience developing Business Intelligence products or data warehouse solutions required
* Experience documenting mapping rules for Extract, Transform, Load (ETL) jobs
* Intermediate knowledge of Microsoft Excel, Access and Word
* Experience with report development and Web Intelligence using Performance Point dashboards and Microsoft Excel; advanced working knowledge of Microsoft SharePoint (MOSS)
* Experience with requirements gathering and assisting business units to develop applications (dashboards and scorecards) to monitor measures, metrics and KPI&rsquo;s
* Experience with healthcare enrollment, eligibility, health coverage, Coordination of Benfits (COB), or Consolidated Omnibus Budget Reconciliation Act (COBRA) in a health insurance or benefits environment preferred
* Strong Interpersonal skills with attention to detail and accuracy; ability to interact and communicate well with all levels of staff
* Excellent analytical and problem solving skills
* Ability to work well in a team environment, meet tight deadlines and handle several projects simultaneously
* Available to work evenings and weekends as needed
* Must meet performance standards including attendance and punctuality
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Developer]]></title>
        <description><![CDATA[Developer
Requisition #: 3132
Fund: 1199SEIU Benefit and Pension Funds
Department: Management Information Systems
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities
* Understand and interpret customer requirements and develop solutions to fit those requirements in a project environment
* Participate in weekly meetings and maintain daily communication with users to compile comprehensive requirements information, provide recommendations and solutions
* Develop T-SQL coding in order to support .NET C# development in the initial stages of project
* Maintain proper documentation of progress within the guidelines of the requirements presented by the business user
* Partner with Information Technology (IT) and help desk to provide user support in various projects and initiatives
* Perform additional duties and projects as assigned by management
Qualifications
* Bachelor&rsquo;s degree in Computer Science or equivalent years of work experience required; plus
* Minimum of three (3) years relevant experience in .NET Development
* Strong experience in web and windows applications, C#, Visual Studio and T-SQL coding
* Strong experience with ASP.NET, .NET Framework 2.0 and higher
* Experience with one or more of the following environments is desirable: SharePoint (2003 or 2007), InfoPath, BizTalk
* Strong knowledge of PC systems and MS Office (or other similar productivity applications to support e-mail, word processing, and spreadsheet applications)
* Knowledge of health care a plus
* Ability to establish and meet target dates; must be able to multi-task effectively
* Excellent leadership skills; able to lead small to medium-scale development projects involving multiple departments
* Ability to build strong relationships with various internal and external sources including business owners
* Excellent communications skills both written and verbal, planning and organizational skills
* Must meet performance standards including attendance and punctuality
*Note: This is not a contract position, we are seeking candidates who are interested in regular full-time employment
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Nurse Case Manager]]></title>
        <description><![CDATA[Nurse Case Manager
Requisition #: 9587
Fund: 1199SEIU Benefit and Pension Funds
Department: Care Management
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities 
* Ensure the use of industry criteria and benefit plan design, clinical knowledge, and critical thinking to assess, plan, and implement care coordination and management of service delivery through an integrated case management approach. Monitor and evaluate ongoing care according to patient needs and benefit plan design.
* Authorize vendor services ( ie: home care services ) on skilled need and medical necessity according to the Summary Plan Description (SPD) and proprietary clinical guidelines.
* Establish a documented patient centric case management plan involving all appropriate parties, identify anticipated case results/outcomes, criteria for case closure, and promote communication with all parties involved.
* Maintain accurate record of case management assessment and interventions including cost/benefit analysis for data collection and trending.
* Adhere to professional practice with scope of licensure and all care management workflows, policy and procedures.
* Act as a problem solver and be responsible for managing complex/challenging patient inquiries and interact with other departments, vendors, and providers to efficiently troubleshoot and resolve issues.
* Responsible for abiding by and supporting the care management programs in order to ensure quality and efficient clinical operations.
* Promote active involvement, knowledge, and initiative to members regarding their health care management and navigating healthcare delivery systems in order to preserve benefit resources.
* Perform special projects and assignments as directed by Management.
Qualifications 
* Current New York State Registered Nurse License (RN) or Licensed Practical Nurse (LPN) required. 
* Minimum of two (2) years Medical/Surgical clinical experience along with two (2) years experience in Case Management and/or Utilization Review programs.
* Strong critical thinking and analytical skills with effective troubleshooting and problem-solving abilities.
* Experience working with Milliman/InterQual and Medicare/Medicaid coverage guidelines, claims processing, medical coding, and hospital discharge planning.
* Commitment to building efficient care management programs which requires autonomy along with collaborating a team spirit.
* Excellent verbal and written communication skills, problem-solving, clinical assessment/care planning skills and independent decision-making ability.
* Computer and organizational skills required, ability to manage competing priorities, multi-task with results oriented outcomes, and work in fast-paced environment.
* Must meet performance standard including attendance and punctuality.
]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Account Representative (Network Management - Provider Relations)]]></title>
        <description><![CDATA[Account Representative (Network Management - Provider Relations)
Requisition #: 3135
Fund: 1199SEIU Benefit and Pension Funds
Department: Contracting and Network Development
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities: 
* Support Senior Manager in managing provider service model for assigned accounts to include: high volume hospitals,Independent Practice Associations (IPA&rsquo;s), faculty practice groups, external vendor networks, and ancillary providers 
* Monitor and assure contract compliance in areas including, but not limited to: terms of agreement for participating providers, reporting obligations, member and provider grievances, timely submission and payment of claims, provider credentialing and re-credentialing
* Assist in designing provider-training programs to support organizational goals; arrange orientations and ongoing education for assigned accounts to ensure providers are aware of Fund&rsquo;s policies and procedures
* Provide assistance in implementation and management of key provider, ancillary, and facility contracts; assist with out of network negotiations and fees for contracts
* Conduct on-site visits for key assigned accounts; address and resolve claims issues and provider concerns; explain inquiries related to benefits
* Perform additional duties and projects as assigned by management 
Qualifications: 
* Bachelor&rsquo;s degree in Healthcare or equivalent years of experience required; plus
* Minimum of three (3) years experience with Provider Relations and Contracting in a Health Maintenance Organization (HMO) or healthcare benefits environment required
* Experience with educating providers, establishing contractual agreements, coordinating and conducting provider recruitment activity preferred
* Basic knowledge of Microsoft Excel, Word preferred; knowledge of Outlook preferred
* Prior project management, contracting and analysis experience preferred
* Excellent analytical, problem solving and good organizational skills a must
* Superb communications skills, both written and verbal; demonstrated ability to interact and communicate well with individuals to build positive relationships
* Ability to work under pressure with minimal supervision, multi-task and complete projects in a timely fashion and on a deadline a must
* Must meet performance standards including attendance and punctuality

]]></description>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Senior Care Coordinator]]></title>
        <description><![CDATA[Senior Care Coordinator
Requisition #: 3138
Fund: 1199SEIU Benefit and Pension Funds
Department: Care Management
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities
* Assist the team of nurses in coordination of services and care planning for high risk cases (i.e. reaching lifetime maximum benefit, medical and behavioral health management cases and members requiring home care services)
* Track and monitor ongoing care with care managers, patients and providers according to patient medical needs and benefit plan design
* Assist members to navigate through the healthcare delivery system and refer to participating providers and vendors
* Inform and educate members about Wellness and Disease Management Programs (i.e. worksite hypertension programs, health coaching for chronic medical conditions, 24/7 Nurse hotline, etc.); provide appropriate referrals as necessary
* Engage the members to learn medical self-care activities (i.e. self-deliver wound care); assist members to become more informed health care consumers by appropriate utilization of their health care resources (i.e. primary care physician follow-up vs. emergency room)
* Interact and provide ongoing follow up with other departments, vendors and providers to efficiently troubleshoot and resolve issues
* Prepare case presentations to management and medical advisor for unresolved complex benefit issues and case reviews at weekly utilization and case management rounds
* Develop patient utilization, benefit analysis reports and review, investigate and analyze data as necessary
* Identify trends and variations and communicate with management; submit weekly productivity and status reports
* Review and respond to oral and written inquiries from members and providers regarding homecare, outpatient, other benefit levels and Coordination of Benefits (COB)
* Prepare correspondence for member and provider, and follow up to obtain required data and generate memos and reports as required
* Establish efficient systems to maintain coordination of services while maintaining appropriate documentation
* Participate in continuous improvement program and maintain data accuracy and adhere to Summary Plan Description (SPD) time frames for creating and modifying in Medical claims system (QNXT) authorization for outpatient and homecare services
* Perform special projects and assignments as directed by management
Qualifications
* High School Diploma or GED required, College degree preferred in nursing/healthcare or related field; plus
* Minimum of two (2) years experience with Health Plan, Managed Care Organizations and Providers in case management and utilization management programs;
* Knowledge of utilization review, case management and its processes, and medical terminology, CPT, HCPCS and ICD-9 codes
* Basic knowledge of Microsoft Word, Excel and Access preferred
* Knowledge of eligibility &amp; benefits with commercial carriers, Medicare &amp; Medicaid a plus
* Strong clinical knowledge and good critical thinking skills; excellent organizational and problem-solving skills
* Effective verbal and written communication skills;excellent time management and project management skills
* Must meet performance standards including attendance and punctuality
]]></description>
        <link><![CDATA[http://jcnlx.com/88e1a06ec3bf49ea9b691769213bb8ab105]]></link>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Database Administrator (Oracle)]]></title>
        <description><![CDATA[Database Administrator (Oracle)
Requisition #: 3139
Fund: 1199SEIU Benefit and Pension Funds
Department: Database Administration
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities

* Develop Oracle upgrades, script-writing, routine task automation; perform backups, database monitoring, SQL and performance tuning at all levels
* Work closely with systems administrators and users to work through system issues and process questions to resolve issues quickly and efficiently
* Verify, execute and follow through with change management
* Provide capacity, scalability and disaster planning, mitigation and recovery
* Plan, coordinate and implement security measures to safeguard information against accidental or unauthorized damage, modification or disclosure
* Perform additional duties and projects as assigned by management
Qualifications 
* Bachelor&rsquo;s degree in Computer Science or equivalent years of work experience required; plus
* Minimum of five (5) years relevant experience with Oracle DBA, including versions 10g and 11g required;
* Knowledge in both functional and technical supporting Oracle e-Business Suite in an R12 environment desired
* Strong experience in RAC, Data Guard and ASM Support
* Knowledge of Discoverer Reports and good working knowledge of Linux
* Knowledge of OIM and TOAD highly desirable
* Knowledge of SQL 2005 and Microsoft BI Stack (Reporting Services, Analysis Services) a plus
* Ability to establish and meet target dates; must be able to multi-task effectively
* Excellent leadership skills; able to lead small to medium-scale development projects involving multiple departments
* Ability to build strong relationships with various internal and external sources including business owners
* Excellent communications skills both written and verbal, planning and organizational skills
* Must meet performance standards including attendance and punctuality
]]></description>
        <link><![CDATA[http://jcnlx.com/3f181acc0b664e7babad082b6befba33105]]></link>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
    <job>
        <title><![CDATA[Nurse Case Manager]]></title>
        <description><![CDATA[Nurse Case Manager
Requisition #: 9597
Fund: 1199SEIU Benefit and Pension Funds
Department: Care Management
Position Status: Permanent
Employment Type: Full time
Location: New York, NY
Working Hours: M - F, 9:00 a.m. to 5:00 p.m.

Description
Responsibilities 
* Ensure the use of industry criteria and benefit plan design, clinical knowledge, and critical thinking to assess, plan, and implement care coordination and management of service delivery through an integrated case management approach. Monitor and evaluate ongoing care according to patient needs and benefit plan design.
* Authorize vendor services ( ie: home care services ) on skilled need and medical necessity according to the Summary Plan Description (SPD) and proprietary clinical guidelines.
* Establish a documented patient centric case management plan involving all appropriate parties, identify anticipated case results/outcomes, criteria for case closure, and promote communication with all parties involved.
* Maintain accurate record of case management assessment and interventions including cost/benefit analysis for data collection and trending.
* Adhere to professional practice with scope of licensure and all care management workflows, policy and procedures.
* Act as a problem solver and be responsible for managing complex/challenging patient inquiries and interact with other departments, vendors, and providers to efficiently troubleshoot and resolve issues.
* Responsible for abiding by and supporting the care management programs in order to ensure quality and efficient clinical operations.
* Promote active involvement, knowledge, and initiative to members regarding their health care management and navigating healthcare delivery systems in order to preserve benefit resources.
* Perform special projects and assignments as directed by Management.
Qualifications 
* Current New York State Registered Nurse License (RN) or Licensed Practical Nurse (LPN) required. 
* Minimum of two (2) years Medical/Surgical clinical experience along with two (2) years experience in Case Management and/or Utilization Review programs.
* Strong critical thinking and analytical skills with effective troubleshooting and problem-solving abilities.
* Experience working with Milliman/InterQual and Medicare/Medicaid coverage guidelines, claims processing, medical coding, and hospital discharge planning.
* Commitment to building efficient care management programs which requires autonomy along with collaborating a team spirit.
* Excellent verbal and written communication skills, problem-solving, clinical assessment/care planning skills and independent decision-making ability.
* Computer and organizational skills required, ability to manage competing priorities, multi-task with results oriented outcomes, and work in fast-paced environment.
* Must meet performance standard including attendance and punctuality.
]]></description>
        <link><![CDATA[http://jcnlx.com/46de0e08412d40c4871a18a486001eeb105]]></link>
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        <industries>
            <industry><![CDATA[Health Products & Services]]></industry>
        </industries>
        <expiration_date>2009-11-11</expiration_date>
        <employer><![CDATA[1199SEIU Family of Funds]]></employer>
        <location><![CDATA[New York, NY, 10095, USA]]></location>
    </job>
</jobs>